Question 1

_______________ is a useful way for large groups to choose priorities quickly, using stickers.

Accepted Answer

The answer of _______________ is a useful way for large...

Question 2

Which of the following is NOT a blocking response?

Accepted Answer

A) Interrogating 
B) Asking for information or clarification 
C) Advising 
D) Minimizing the problem 
A) Interrogating 
B) Asking for information or clarification 
C) Advising 
D) Minimizing the problem

Question 3

Identify three strategies that can help you avoid listening errors caused by inattention, and explain why they are useful.

Accepted Answer

To avoid listening errors caused by inat

Question 4

Teleconferencing, videoconferencing, Skype, instant messaging and electronic meetings have replaced the need for face-to-face meetings.

Accepted Answer

A) True 
 B)False

Question 5

If the group doesn't formally vote, the leader should summarize the group's consensus after each point.

Accepted Answer

A) True 
 B)False

Question 6

_____ messages focus on content: the problem, data, and possible solutions.

Accepted Answer

The answer of _____ messages focus on content: the problem,...

Question 7

In _____ meetings, motions must be made before a topic can be debated, and each point is settled by a vote.

Accepted Answer

The answer of In _____ meetings, motions must be made...

Question 8

Identify the four stages in the life of a team, and explain the typical characteristics of each stage.

Accepted Answer

Teams go through the following phases: o

Question 9

Which of the following is NOT a component of a good agenda?

Accepted Answer

A) An indication of whether each item is presented for information, for discussion, or for a decision 
B) Who is sponsoring or introducing each item 
C) How much time is allotted for each item 
D) The preferred action or decision for each item 
A) An indication of whether each item is presented for information, for discussion, or for a decision 
B) Who is sponsoring or introducing each item 
C) How much time is allotted for each item 
D) The preferred action or decision for each item

Question 10

If the writing style must be consistent in a group report, different writers cannot draft different parts of the report.

Accepted Answer

A) True 
 B)False

Question 11

_____ messages focus on people, promoting friendliness, cooperation, and team loyalty.

Accepted Answer

The answer of _____ messages focus on people, promoting friendliness,...

Question 12

Being silent in meetings, not helping, or not attending meetings is known as ____________.

Accepted Answer

The answer of Being silent in meetings, not helping, or...

Question 13

Active listening can reduce conflict, but won't always eliminate it.

Accepted Answer

A) True 
 B)False

Question 14

If you need to have a long meeting, try to avoid networking and "small talk" among members, in order to get everything finished as quickly as possible.

Accepted Answer

A) True 
 B)False

Question 15

Repeatedly disagreeing with ideas the team proposes is known as ______________.

Accepted Answer

The answer of Repeatedly disagreeing with ideas the team proposes...

Question 16

Most people find that composing in a team is faster than composing alone.

Accepted Answer

A) True 
 B)False

Question 17

List two methods that can help groups guard against groupthink, and explain why these methods work.

Accepted Answer

Answers include the following:

Question 18

Yixin's team has just chosen her as its leader.Which stage of team formation is her team likely in?

Accepted Answer

A) Orientation 
B) Formation 
C) Coordination 
D) Formalization 
A) Orientation 
B) Formation 
C) Coordination 
D) Formalization

Question 19

Which of the following is NOT a positive aspect of wikis?

Accepted Answer

A) They are good vehicles for stable, long-term information storage. 
B) They can be useful for discussing controversial topics. 
C) They are helpful project management tools. 
D) They don't typically require intense information technology support. 
A) They are good vehicles for stable, long-term information storage. 
B) They can be useful for discussing controversial topics. 
C) They are helpful project management tools. 
D) They don't typically require intense information technology support.

Question 20

A member of your team has suddenly complained, during a meeting, that no one is adequately listening to her insights.As team leader, you feel a responsibility to respond; you ask, "Are you saying that the team is making decisions too quickly, without enough discussion?" Which of the following conflict resolution strategies have you used?

Accepted Answer

A) Paraphrasing 
B) Checking for feelings 
C) Checking for inferences 
D) Including you-attitude 
A) Paraphrasing 
B) Checking for feelings 
C) Checking for inferences 
D) Including you-attitude

_______________ is a useful way for large groups to choose priorities quickly, using stickers.

Which of the following is NOT a blocking response?

Identify three strategies that can help you avoid listening errors caused by inattention, and explain why they are useful.

Teleconferencing, videoconferencing, Skype, instant messaging and electronic meetings have replaced the need for face-to-face meetings.

If the group doesn't formally vote, the leader should summarize the group's consensus after each point.

_____ messages focus on content: the problem, data, and possible solutions.

In _____ meetings, motions must be made before a topic can be debated, and each point is settled by a vote.

Identify the four stages in the life of a team, and explain the typical characteristics of each stage.

Which of the following is NOT a component of a good agenda?

If the writing style must be consistent in a group report, different writers cannot draft different parts of the report.

_____ messages focus on people, promoting friendliness, cooperation, and team loyalty.

Being silent in meetings, not helping, or not attending meetings is known as ____________.

Active listening can reduce conflict, but won't always eliminate it.

If you need to have a long meeting, try to avoid networking and "small talk" among members, in order to get everything finished as quickly as possible.

Repeatedly disagreeing with ideas the team proposes is known as ______________.

Most people find that composing in a team is faster than composing alone.

List two methods that can help groups guard against groupthink, and explain why these methods work.

Yixin's team has just chosen her as its leader.Which stage of team formation is her team likely in?

Which of the following is NOT a positive aspect of wikis?

Communicating in a Changing Business World

Adapting to Audiences

Planning, Composing, and Revising

Designing Documents, Slides, and Screens

Communicating Across Cultures

Routine Messages

Negative Messages

Persuasive and Sales Messages

Planning, Researching, and Documenting Reports

Writing Proposals and Reports

Making Oral Presentations

Employment Communications

Filters

Exam 6: Working and Writing in Teams

_______________ is a useful way for large groups to choose priorities quickly, using stickers.

Which of the following is NOT a blocking response?

Identify three strategies that can help you avoid listening errors caused by inattention, and explain why they are useful.

Teleconferencing, videoconferencing, Skype, instant messaging and electronic meetings have replaced the need for face-to-face meetings.

If the group doesn't formally vote, the leader should summarize the group's consensus after each point.

_____ messages focus on content: the problem, data, and possible solutions.

In _____ meetings, motions must be made before a topic can be debated, and each point is settled by a vote.

Identify the four stages in the life of a team, and explain the typical characteristics of each stage.

Which of the following is NOT a component of a good agenda?

If the writing style must be consistent in a group report, different writers cannot draft different parts of the report.

_____ messages focus on people, promoting friendliness, cooperation, and team loyalty.

Being silent in meetings, not helping, or not attending meetings is known as ____________.

Active listening can reduce conflict, but won't always eliminate it.

If you need to have a long meeting, try to avoid networking and "small talk" among members, in order to get everything finished as quickly as possible.

Repeatedly disagreeing with ideas the team proposes is known as ______________.

Most people find that composing in a team is faster than composing alone.

List two methods that can help groups guard against groupthink, and explain why these methods work.

Yixin's team has just chosen her as its leader.Which stage of team formation is her team likely in?

Which of the following is NOT a positive aspect of wikis?

Communicating in a Changing Business World

Adapting to Audiences

Planning, Composing, and Revising

Designing Documents, Slides, and Screens

Communicating Across Cultures

Routine Messages

Negative Messages

Persuasive and Sales Messages

Planning, Researching, and Documenting Reports

Writing Proposals and Reports

Making Oral Presentations

Employment Communications

Filters