Exam 18: Used Advanced Information Technology to Increase Performance

An interactive computer-based system that produces models which help managers to make better nonprogrammed decisions is known as a(n):

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Question 1

Correct Answer:

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Define artificial intelligence and expert systems. List the requirements for IT to sufficiently mimic human expertise.

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Question 2

Correct Answer:

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Explanation:Artificial intelligence has been defined as behavior by a machine that, if performed by a human being, would be called "intelligent." Expert systems, the most advanced management information systems available, incorporate artificial intelligence in their design. An expert system is a system that employs human knowledge, embedded in computer software, to solve problems that ordinarily require human expertise. Mimicking human expertise (and intelligence) requires IT that can at a minimum (1) recognize, formulate, and solve a problem; (2) explain the solution; and (3) learn from experience.

Establishing measurable standards of performance, measuring actual performance, comparing actual performance against established goals, and evaluating the results and taking corrective action are steps:

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Question 3

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The methods for acquiring, organizing, storing, manipulating, and transmitting information are known as information technology.

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Question 4

An executive-support system is a type of _____.

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Question 5

The client computers that are linked directly to a server constitute a local area network (LAN).

(True/False)

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Question 6

Define information technology and management information system. Briefly explain the three primary reasons why managers need information.

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Question 7

A specific form of IT that managers utilize to generate specific, detailed information they need to perform their roles effectively is known as _____.

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Question 8

Which of the following is an example of a programmed decision?

(Multiple Choice)

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Question 9

Trade that takes place between a company and individual purchasers using IT and the Internet is called:

(Multiple Choice)

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Question 10

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

(True/False)

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Question 11

A marketing manager who is trying to decide whether or not to lower the price of one of the products in a product line may decide to use a decision-support system to assist her in making this decision.

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Question 12

Define a boundaryless organization and discuss the effects of rapid IT development on organizations.

(Essay)

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Question 13

Which of the following attributes of useful information emphasizes accuracy and reliability?

(Multiple Choice)

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Question 14

Top managers make frequent use of decision-support systems in their decision-making.

(True/False)

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Question 15

Information that reflects current conditions in the organization is called real-time information.

(True/False)

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Question 16

Cloud computing service is an example of an internal IT network.

(True/False)

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Question 17

The _____ stage begins when market demand peaks because most customers have already bought the product. At this stage, demand is typically replacement demand.

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Question 18

List the six types of management information systems. Define any three of these management information systems.

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Question 19

Large companies that need immense processing power have a(n) _____ computer at the center or hub of the network that can quickly process vast amounts of information and can handle electronic communications between PCs situated in different LANs.

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Question 20

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An interactive computer-based system that produces models which help managers to make better nonprogrammed decisions is known as a(n):

Define artificial intelligence and expert systems. List the requirements for IT to sufficiently mimic human expertise.

Establishing measurable standards of performance, measuring actual performance, comparing actual performance against established goals, and evaluating the results and taking corrective action are steps:

The methods for acquiring, organizing, storing, manipulating, and transmitting information are known as information technology.

An executive-support system is a type of _____.

The client computers that are linked directly to a server constitute a local area network (LAN).

Define information technology and management information system. Briefly explain the three primary reasons why managers need information.

A specific form of IT that managers utilize to generate specific, detailed information they need to perform their roles effectively is known as _____.

Which of the following is an example of a programmed decision?

Trade that takes place between a company and individual purchasers using IT and the Internet is called:

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

A marketing manager who is trying to decide whether or not to lower the price of one of the products in a product line may decide to use a decision-support system to assist her in making this decision.

Define a boundaryless organization and discuss the effects of rapid IT development on organizations.

Which of the following attributes of useful information emphasizes accuracy and reliability?

Top managers make frequent use of decision-support systems in their decision-making.

Information that reflects current conditions in the organization is called real-time information.

Cloud computing service is an example of an internal IT network.

The _____ stage begins when market demand peaks because most customers have already bought the product. At this stage, demand is typically replacement demand.

List the six types of management information systems. Define any three of these management information systems.

Large companies that need immense processing power have a(n) _____ computer at the center or hub of the network that can quickly process vast amounts of information and can handle electronic communications between PCs situated in different LANs.

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Value Chain Management: Functional Strategies for Competitive Advantage

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