Question 1

Compare and contrast programmed and nonprogrammed decision making in organizations.

Accepted Answer

not answered
Explanation:Programmed decision making is a routine, virtually automatic process. These are decisions that have been made so many times in the past that managers have developed rules or guidelines to be applied when certain situations inevitably occur. Nonprogrammed decision making is required for nonroutine decisions. These decisions are made in response to unusual or novel opportunities and threats. It occurs when there are no ready-made decision rules that managers can apply to a situation.

Question 2

Identifying all relevant information for a decision means the manager has complete information.

Accepted Answer

A) True 
 B)False  False

Question 3

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

Accepted Answer

A) True 
 B)False  True

Question 4

Discuss the perils of groupthink.

Accepted Answer

not answered
Explanation:Groupthink is a

Question 5

The optimum decision is the most appropriate decision possible in light of what managers believe to be the most desirable consequences for the organization.

Accepted Answer

A) True 
 B)False

Question 6

Based on guidelines established by the accounting manager, Jaime, the accounts payable clerk, makes payments to vendors in order to maximize discounts. What type of decision does this represent?

Accepted Answer

A)  Programmed 
B)  Bounded 
C)  Intuitive 
D)  Groupthink 
E)  Creative 
A)  Programmed 
B)  Bounded 
C)  Intuitive 
D)  Groupthink 
E)  Creative

Question 7

_____ occurs when individuals in a team strive for agreement among themselves rather than assessing information accurately.

Accepted Answer

A)  Groupthink 
B)  Intuition 
C)  Bounded rationality 
D)  Escalating commitment 
E)  Representativeness bias 
A)  Groupthink 
B)  Intuition 
C)  Bounded rationality 
D)  Escalating commitment 
E)  Representativeness bias

Question 8

An organization in which managers enable subordinates to think creatively in order to maximize the potential for organizational learning is called a(n):

Accepted Answer

A)  learning organization. 
B)  dialectical organization. 
C)  skunkworks. 
D)  intuitive organization. 
E)  heuristic organization. 
A)  learning organization. 
B)  dialectical organization. 
C)  skunkworks. 
D)  intuitive organization. 
E)  heuristic organization.

Question 9

Scott finds information that counters the claims of the production team. However, Scott decides to ignore the new-found evidence in support of the team's decision. Scott is being adversely influenced by:

Accepted Answer

A)  the illusion of control. 
B)  organizational learning. 
C)  groupthink. 
D)  devil's advocacy. 
E)  representative bias. 
A)  the illusion of control. 
B)  organizational learning. 
C)  groupthink. 
D)  devil's advocacy. 
E)  representative bias.

Question 10

Corey has been looking at several alternative locations for his new facility and performs a cost-benefit analysis in order to determine the net financial payoff of each location. Which criterion of decision making is Corey focusing on?

Accepted Answer

A)  Economic feasibility 
B)  Practicality 
C)  Ethicalness 
D)  Legality 
E)  Functionality 
A)  Economic feasibility 
B)  Practicality 
C)  Ethicalness 
D)  Legality 
E)  Functionality

Question 11

Escalating commitment is the tendency of decision makers to overestimate their ability to control activities and events.

Accepted Answer

A) True 
 B)False

Question 12

Individual decision making is superior to group decision making in several respects.

Accepted Answer

A) True 
 B)False

Question 13

Two separate groups of managers are given a problem to solve, and then each group presents its proposed solution to top management in an attempt to determine the best course of action. This process is called:

Accepted Answer

A)  devil's advocacy. 
B)  groupthink. 
C)  dialectical inquiry. 
D)  classical decision making. 
E)  organizational learning. 
A)  devil's advocacy. 
B)  groupthink. 
C)  dialectical inquiry. 
D)  classical decision making. 
E)  organizational learning.

Question 14

_____ refers to the loss of productivity in brainstorming sessions due to the unstructured nature of brainstorming.

Accepted Answer

A)  Production blocking 
B)  Satisficing 
C)  Nonprogrammed decision making 
D)  Systematic error 
E)  Illusion of control 
A)  Production blocking 
B)  Satisficing 
C)  Nonprogrammed decision making 
D)  Systematic error 
E)  Illusion of control

Question 15

Managers with limited expertise are more likely to make better intuitive judgments than those with greater expertise.

Accepted Answer

A) True 
 B)False

Question 16

Cognitive biases enable managers to make good decisions.

Accepted Answer

A) True 
 B)False

Question 17

Define entrepreneurship and explain three ways that organizations can promote intrapreneurship.

Accepted Answer

not answered
Explanation:The mobilizatio

Question 18

The administrative model developed by March and Simon fails to explain why decision making is always an inherently uncertain and risky process.

Accepted Answer

A) True 
 B)False

Question 19

Dan, the president of Bank Missouri, is attempting to determine whether the bank has both the capability and the resources to open a branch facility in a new location. Which criterion of decision making is Dan focusing on?

Accepted Answer

A)  Practicality 
B)  Ethicalness 
C)  Legality 
D)  Economic feasibility 
E)  Functionality 
A)  Practicality 
B)  Ethicalness 
C)  Legality 
D)  Economic feasibility 
E)  Functionality

Question 20

Brainstorming is a group problem-solving technique in which managers meet face-to-face to generate and debate a wide variety of alternatives from which to make a decision.

Accepted Answer

A) True 
 B)False

Compare and contrast programmed and nonprogrammed decision making in organizations.

Identifying all relevant information for a decision means the manager has complete information.

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

Discuss the perils of groupthink.

The optimum decision is the most appropriate decision possible in light of what managers believe to be the most desirable consequences for the organization.

Based on guidelines established by the accounting manager, Jaime, the accounts payable clerk, makes payments to vendors in order to maximize discounts. What type of decision does this represent?

_____ occurs when individuals in a team strive for agreement among themselves rather than assessing information accurately.

An organization in which managers enable subordinates to think creatively in order to maximize the potential for organizational learning is called a(n):

Scott finds information that counters the claims of the production team. However, Scott decides to ignore the new-found evidence in support of the team's decision. Scott is being adversely influenced by:

Corey has been looking at several alternative locations for his new facility and performs a cost-benefit analysis in order to determine the net financial payoff of each location. Which criterion of decision making is Corey focusing on?

Escalating commitment is the tendency of decision makers to overestimate their ability to control activities and events.

Individual decision making is superior to group decision making in several respects.

Two separate groups of managers are given a problem to solve, and then each group presents its proposed solution to top management in an attempt to determine the best course of action. This process is called:

_____ refers to the loss of productivity in brainstorming sessions due to the unstructured nature of brainstorming.

Managers with limited expertise are more likely to make better intuitive judgments than those with greater expertise.

Cognitive biases enable managers to make good decisions.

Define entrepreneurship and explain three ways that organizations can promote intrapreneurship.

The administrative model developed by March and Simon fails to explain why decision making is always an inherently uncertain and risky process.

Dan, the president of Bank Missouri, is attempting to determine whether the bank has both the capability and the resources to open a branch facility in a new location. Which criterion of decision making is Dan focusing on?

Brainstorming is a group problem-solving technique in which managers meet face-to-face to generate and debate a wide variety of alternatives from which to make a decision.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 7: Decision Making, Learning, Creativity, and Entrepreneurship

Compare and contrast programmed and nonprogrammed decision making in organizations.

Identifying all relevant information for a decision means the manager has complete information.

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

Discuss the perils of groupthink.

The optimum decision is the most appropriate decision possible in light of what managers believe to be the most desirable consequences for the organization.

Based on guidelines established by the accounting manager, Jaime, the accounts payable clerk, makes payments to vendors in order to maximize discounts. What type of decision does this represent?

_____ occurs when individuals in a team strive for agreement among themselves rather than assessing information accurately.

An organization in which managers enable subordinates to think creatively in order to maximize the potential for organizational learning is called a(n):

Scott finds information that counters the claims of the production team. However, Scott decides to ignore the new-found evidence in support of the team's decision. Scott is being adversely influenced by:

Corey has been looking at several alternative locations for his new facility and performs a cost-benefit analysis in order to determine the net financial payoff of each location. Which criterion of decision making is Corey focusing on?

Escalating commitment is the tendency of decision makers to overestimate their ability to control activities and events.

Individual decision making is superior to group decision making in several respects.

Two separate groups of managers are given a problem to solve, and then each group presents its proposed solution to top management in an attempt to determine the best course of action. This process is called:

_____ refers to the loss of productivity in brainstorming sessions due to the unstructured nature of brainstorming.

Managers with limited expertise are more likely to make better intuitive judgments than those with greater expertise.

Cognitive biases enable managers to make good decisions.

Define entrepreneurship and explain three ways that organizations can promote intrapreneurship.

The administrative model developed by March and Simon fails to explain why decision making is always an inherently uncertain and risky process.

Dan, the president of Bank Missouri, is attempting to determine whether the bank has both the capability and the resources to open a branch facility in a new location. Which criterion of decision making is Dan focusing on?

Brainstorming is a group problem-solving technique in which managers meet face-to-face to generate and debate a wide variety of alternatives from which to make a decision.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters