Exam 1: Managers and Managing

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An organization's competitive advantage does not derive from departmental skills.

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False

Top managers require the least conceptual skills because their primary responsibilities are planning and organizing.

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False

Robert is the product manager at Digital Digs, LLC, a company that manufactures computer accessories. He is known for his effectiveness and efficiency, qualities that are highly regarded in the company where he works. Which of the following can be fittingly inferred with regard to Digital Digs?

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B

Emma is a highly efficient manager. This implies that she:

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_____ is the managerial task that involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.

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The array of technical skills managers need depends on their position in their organizations.

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Owing to financial problems in the organization, the top management of an investment bank decided to reduce the number of middle managers by 10 percent. This is an example of _____.

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What are the four building blocks of competitive advantage? How can organizations increase their efficiency and productivity?

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Managers affect society directly with their decisions regarding the use of resources.

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_____ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.

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Outsourcing hinders the development of new products.

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Leading is the process that managers use to select the goals for the organization.

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_____ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper.

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An organization's resources include assets such as people and their skills, know-how, and experience.

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As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals.

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Which of the following is true of top managers?

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First-line managers are responsible for the daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services.

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Management teaches people not yet in positions of authority how to lead coworkers, solve conflicts between them, achieve team goals, and thus increase performance.

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The ability to analyze and diagnose a situation and to distinguish between cause and effect is a:

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List and briefly explain the three different kinds of managerial skills.

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