Question 1

Introversion precludes the possibility of effectiveness and efficiency.

Accepted Answer

A) True 
 B)False  False

Question 2

Donna is an efficient manager who is on very good terms with her employees. She is known for taking risks and being innovative in her planning and decision making. Which of the following statements is true about her?

Accepted Answer

A)  She is high on introversion. 
B)  She is low on agreeableness. 
C)  She is high on openness to experience. 
D)  She is low on positive affectivity. 
E)  She is low on conscientiousness. 
A)  She is high on introversion. 
B)  She is low on agreeableness. 
C)  She is high on openness to experience. 
D)  She is low on positive affectivity. 
E)  She is low on conscientiousness. C

Question 3

People with an external locus of control believe that outside forces are responsible for what happens to and around them.

Accepted Answer

A) True 
 B)False  True

Question 4

When people are in negative moods, they tend to be less detail oriented and less focused on the facts at hand.

Accepted Answer

A) True 
 B)False

Question 5

The U.S. Army develops socialization programs to determine how individuals enter, advance within, and leave the organization. This is a rite of _____.

Accepted Answer

A)  passage 
B)  integration 
C)  celebration 
D)  ceremony 
E)  enhancement 
A)  passage 
B)  integration 
C)  celebration 
D)  ceremony 
E)  enhancement

Question 6

Compare the leadership styles of managers from innovative and conservative organizational cultures.

Accepted Answer

not answered
Explanation:In an innovativ

Question 7

Define the concept of "emotional intelligence". How does a high level of emotional intelligence help managers?

Accepted Answer

not answered
Explanation:Emotional intel

Question 8

_____ values signify what an organization and its employees are trying to accomplish.

Accepted Answer

A)  Instrumental 
B)  Terminal 
C)  Intrinsic 
D)  Nominal 
E)  Extrinsic 
A)  Instrumental 
B)  Terminal 
C)  Intrinsic 
D)  Nominal 
E)  Extrinsic

Question 9

Which of the following is true of managers who are high on extraversion?

Accepted Answer

A)  They have a less optimistic outlook on life. 
B)  They tend to feel good about themselves and other people. 
C)  They are socially inept and avoid interacting with other people. 
D)  They are ineffective in situations which call for high levels of social interaction. 
E)  They tend to be less outgoing and friendly than other people. 
A)  They have a less optimistic outlook on life. 
B)  They tend to feel good about themselves and other people. 
C)  They are socially inept and avoid interacting with other people. 
D)  They are ineffective in situations which call for high levels of social interaction. 
E)  They tend to be less outgoing and friendly than other people.

Question 10

Which of the following is true of managers who are low on extraversion?

Accepted Answer

A)  They tend to experience positive moods and emotions frequently. 
B)  They are friendly, affectionate and highly social. 
C)  They are highly ineffective and inefficient in jobs that require little social interaction. 
D)  They view the world and their life with little optimism. 
E)  They always feel good about themselves and other people. 
A)  They tend to experience positive moods and emotions frequently. 
B)  They are friendly, affectionate and highly social. 
C)  They are highly ineffective and inefficient in jobs that require little social interaction. 
D)  They view the world and their life with little optimism. 
E)  They always feel good about themselves and other people.

Question 11

Which of the following is true of emotions?

Accepted Answer

A)  Emotions have no effect on moods. 
B)  Emotions persist over long periods of time. 
C)  Emotions that have been dealt with never linger. 
D)  Emotions play important roles in ethical decision making. 
E)  Emotions do not affect judgment. 
A)  Emotions have no effect on moods. 
B)  Emotions persist over long periods of time. 
C)  Emotions that have been dealt with never linger. 
D)  Emotions play important roles in ethical decision making. 
E)  Emotions do not affect judgment.

Question 12

People with an internal locus of control _____.

Accepted Answer

A)  believe that outside forces are responsible for events in their life 
B)  do not make attempts to solve problems or change situations 
C)  tend to be highly unethical and unhelpful 
D)  believe that they are responsible for their own fate 
E)  believe that their actions make no difference to the events around them 
A)  believe that outside forces are responsible for events in their life 
B)  do not make attempts to solve problems or change situations 
C)  tend to be highly unethical and unhelpful 
D)  believe that they are responsible for their own fate 
E)  believe that their actions make no difference to the events around them

Question 13

Which of the following rites internalizes the norms and values of an organization within an employee?

Accepted Answer

A)  Rites of passage 
B)  Rites of integration 
C)  Rites of inclusion 
D)  Rites of acceptance 
E)  Rites of enhancement 
A)  Rites of passage 
B)  Rites of integration 
C)  Rites of inclusion 
D)  Rites of acceptance 
E)  Rites of enhancement

Question 14

Turnover can hurt an organization because it results in the loss of the experience and knowledge that managers have gained about the company, industry, and business environment.

Accepted Answer

A) True 
 B)False

Question 15

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.

Accepted Answer

A)  introversion 
B)  conscientiousness 
C)  negative affectivity 
D)  emotional intelligence 
E)  organizational citizenship behavior 
A)  introversion 
B)  conscientiousness 
C)  negative affectivity 
D)  emotional intelligence 
E)  organizational citizenship behavior

Question 16

Explain the ASA Model. How does it help explain the formation of organizational cultures?

Accepted Answer

not answered
Explanation:ASA stands for

Question 17

Terminal values often lead to the formation of norms.

Accepted Answer

A) True 
 B)False

Question 18

In what way do moods differ from emotions?

Accepted Answer

A)  Unlike emotions, moods are extremely intense and are directly linked to a cause. 
B)  Unlike emotions, moods do not affect ethical decision making. 
C)  Unlike moods, emotions are relatively short-lived. 
D)  Unlike moods, emotions never linger after being dealt with. 
E)  Unlike moods, emotions can result in increased creativity, whether positive or negative. 
A)  Unlike emotions, moods are extremely intense and are directly linked to a cause. 
B)  Unlike emotions, moods do not affect ethical decision making. 
C)  Unlike moods, emotions are relatively short-lived. 
D)  Unlike moods, emotions never linger after being dealt with. 
E)  Unlike moods, emotions can result in increased creativity, whether positive or negative.

Question 19

Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.

Accepted Answer

A) True 
 B)False

Question 20

A strong organizational culture is the product of managers and employees being committed to organizational values.

Accepted Answer

A) True 
 B)False

Introversion precludes the possibility of effectiveness and efficiency.

Donna is an efficient manager who is on very good terms with her employees. She is known for taking risks and being innovative in her planning and decision making. Which of the following statements is true about her?

People with an external locus of control believe that outside forces are responsible for what happens to and around them.

When people are in negative moods, they tend to be less detail oriented and less focused on the facts at hand.

The U.S. Army develops socialization programs to determine how individuals enter, advance within, and leave the organization. This is a rite of _____.

Compare the leadership styles of managers from innovative and conservative organizational cultures.

Define the concept of "emotional intelligence". How does a high level of emotional intelligence help managers?

_____ values signify what an organization and its employees are trying to accomplish.

Which of the following is true of managers who are high on extraversion?

Which of the following is true of managers who are low on extraversion?

Which of the following is true of emotions?

People with an internal locus of control _____.

Which of the following rites internalizes the norms and values of an organization within an employee?

Turnover can hurt an organization because it results in the loss of the experience and knowledge that managers have gained about the company, industry, and business environment.

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.

Explain the ASA Model. How does it help explain the formation of organizational cultures?

Terminal values often lead to the formation of norms.

In what way do moods differ from emotions?

Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.

A strong organizational culture is the product of managers and employees being committed to organizational values.

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 3: Values, Attitudes, Emotions, and Culture: The Manager As a Person

Introversion precludes the possibility of effectiveness and efficiency.

Donna is an efficient manager who is on very good terms with her employees. She is known for taking risks and being innovative in her planning and decision making. Which of the following statements is true about her?

People with an external locus of control believe that outside forces are responsible for what happens to and around them.

When people are in negative moods, they tend to be less detail oriented and less focused on the facts at hand.

The U.S. Army develops socialization programs to determine how individuals enter, advance within, and leave the organization. This is a rite of _____.

Compare the leadership styles of managers from innovative and conservative organizational cultures.

Define the concept of "emotional intelligence". How does a high level of emotional intelligence help managers?

_____ values signify what an organization and its employees are trying to accomplish.

Which of the following is true of managers who are high on extraversion?

Which of the following is true of managers who are low on extraversion?

Which of the following is true of emotions?

People with an internal locus of control _____.

Which of the following rites internalizes the norms and values of an organization within an employee?

Turnover can hurt an organization because it results in the loss of the experience and knowledge that managers have gained about the company, industry, and business environment.

George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.

Explain the ASA Model. How does it help explain the formation of organizational cultures?

Terminal values often lead to the formation of norms.

In what way do moods differ from emotions?

Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.

A strong organizational culture is the product of managers and employees being committed to organizational values.

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters