Question 1

Title VII of the Civil Rights Act prohibits discrimination:

Accepted Answer

A)  against workers over the age of 40 and restricts mandatory retirement. 
B)  against women in employment decisions on the basis of pregnancy, childbirth, and related medical decisions. 
C)  against disabled individuals in employment decisions and requires that employers make accommodations for disabled workers to enable them to perform their jobs. 
D)  and allows for the awarding of punitive and compensatory damages in cases of intentional discrimination. 
E)  in employment decisions on the basis of race, religion, sex, color, or national origin. 
A)  against workers over the age of 40 and restricts mandatory retirement. 
B)  against women in employment decisions on the basis of pregnancy, childbirth, and related medical decisions. 
C)  against disabled individuals in employment decisions and requires that employers make accommodations for disabled workers to enable them to perform their jobs. 
D)  and allows for the awarding of punitive and compensatory damages in cases of intentional discrimination. 
E)  in employment decisions on the basis of race, religion, sex, color, or national origin. E

Question 2

Personal characteristics do not to affect perceptions.

Accepted Answer

A) True 
 B)False  False

Question 3

Distinguish between the two types of sexual harassment that can occur in the workplace.

Accepted Answer

not answered
Explanation:The two types of sexual harassment that can occur in the workplace are quid pro quo sexual harassment and hostile work environment sexual harassment. In quid pro quo, a harasser asks or forces an employee to perform sexual favors to keep a job, get a promotion, raise, or opportunity, or avoid receiving negative consequences such as demotion or dismissal. In a hostile work environment, workers are faced with an intimidating, hostile, or offensive work environment because of their sex.

Question 4

When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?

Accepted Answer

A)  Hostile work environment 
B)  Quid pro quo 
C)  Accommodative 
D)  Equal 
E)  Covert 
A)  Hostile work environment 
B)  Quid pro quo 
C)  Accommodative 
D)  Equal 
E)  Covert

Question 5

A manager in the leader role manages diversity in an organization by:

Accepted Answer

A)  conveying that the effective management of diversity is a valued goal and objective. 
B)  evaluating the extent to which diverse employees are being treated fairly. 
C)  serving as a role model and instituting policies and procedures to ensure that diverse members are treated fairly. 
D)  enabling diverse individuals to coordinate their efforts and cooperate with one another. 
E)  allocating resources to support and encourage the effective management of diversity. 
A)  conveying that the effective management of diversity is a valued goal and objective. 
B)  evaluating the extent to which diverse employees are being treated fairly. 
C)  serving as a role model and instituting policies and procedures to ensure that diverse members are treated fairly. 
D)  enabling diverse individuals to coordinate their efforts and cooperate with one another. 
E)  allocating resources to support and encourage the effective management of diversity.

Question 6

Justin, a human resources manager for XYZ Company, commits 5% of the annual budget toward instituting a new program that rewards employees for effectively handling diversity. Justin is playing the role of a(n) _____.

Accepted Answer

A)  monitor 
B)  entrepreneur 
C)  disseminator 
D)  negotiator 
E)  disturbance handler 
A)  monitor 
B)  entrepreneur 
C)  disseminator 
D)  negotiator 
E)  disturbance handler

Question 7

What is a schema?

Accepted Answer

A)  It is the invisible barrier that prevents minorities and women from being promoted to top corporate positions. 
B)  It is a person's preconceived notions about the nature of men and women and their traits. 
C)  It is the process through which people select, organize, and interpret sensory input. 
D)  It is a collection of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people. 
E)  It is a systematic tendency to use information about others in ways that result in biases. 
A)  It is the invisible barrier that prevents minorities and women from being promoted to top corporate positions. 
B)  It is a person's preconceived notions about the nature of men and women and their traits. 
C)  It is the process through which people select, organize, and interpret sensory input. 
D)  It is a collection of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people. 
E)  It is a systematic tendency to use information about others in ways that result in biases.

Question 8

The White House Guidelines on Religious Exercise say nothing about accommodating religious holidays.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a step to manage diversity effectively?

Accepted Answer

A)  Put others' knowledge and beliefs to a reality test 
B)  Base decisions on hunches and stereotypes 
C)  Increase salaries and wages for everyone 
D)  Discourage sharing of differing perspectives 
E)  Empower employees to challenge discriminatory behaviors 
A)  Put others' knowledge and beliefs to a reality test 
B)  Base decisions on hunches and stereotypes 
C)  Increase salaries and wages for everyone 
D)  Discourage sharing of differing perspectives 
E)  Empower employees to challenge discriminatory behaviors

Question 10

The management of St. Richard's, a school in Texas, receives Martin's application for a teacher's job. A background check reveals that Martin is gay. Martin's application is rejected on this account. The management at St. Richard's is influenced by:

Accepted Answer

A)  the social-status effect. 
B)  stereotypes. 
C)  diversity. 
D)  the similar-to-me effect. 
E)  the salience effect. 
A)  the social-status effect. 
B)  stereotypes. 
C)  diversity. 
D)  the similar-to-me effect. 
E)  the salience effect.

Question 11

Schemas are abstract knowledge structures stored in memory that allow people to organize and interpret information about a person, an event, or a situation.

Accepted Answer

A) True 
 B)False

Question 12

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

Accepted Answer

A) True 
 B)False

Question 13

Under what circumstances should one use a fair complaint procedure?

Accepted Answer

not answered
Explanation:One should use

Question 14

When managers or employees witness another organization member being unfairly treated, they should be encouraged to speak up and rectify the situation.

Accepted Answer

A) True 
 B)False

Question 15

Annie assigns interesting job assignments to employees based on their contribution to the company. Which principle is Annie's action consistent with?

Accepted Answer

A)  Distributive justice 
B)  Restorative justice 
C)  Environmental justice 
D)  Reparative justice 
E)  Frontier justice 
A)  Distributive justice 
B)  Restorative justice 
C)  Environmental justice 
D)  Reparative justice 
E)  Frontier justice

Question 16

Diversity is an important organizational resource that doesn't contribute to an organization's competitive advantage.

Accepted Answer

A) True 
 B)False

Question 17

_____ are systematic tendencies to use information about others in ways that result in inaccurate perceptions.

Accepted Answer

A)  Conceptions 
B)  Biases 
C)  Abstractions 
D)  Stereotypes 
E)  Conflicts 
A)  Conceptions 
B)  Biases 
C)  Abstractions 
D)  Stereotypes 
E)  Conflicts

Question 18

The White House Guidelines on Religious Exercise and Expression in the Federal Workplace are technically applicable only in federal offices.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the two moral principles that guide managers in their efforts to meet their ethical imperative.

Accepted Answer

not answered
Explanation:The principle o

Question 20

Lewd jokes and sexually oriented comments are examples of quid pro quo sexual harassment.

Accepted Answer

A) True 
 B)False

Title VII of the Civil Rights Act prohibits discrimination:

Personal characteristics do not to affect perceptions.

Distinguish between the two types of sexual harassment that can occur in the workplace.

When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?

A manager in the leader role manages diversity in an organization by:

Justin, a human resources manager for XYZ Company, commits 5% of the annual budget toward instituting a new program that rewards employees for effectively handling diversity. Justin is playing the role of a(n) _____.

What is a schema?

The White House Guidelines on Religious Exercise say nothing about accommodating religious holidays.

Which of the following is a step to manage diversity effectively?

The management of St. Richard's, a school in Texas, receives Martin's application for a teacher's job. A background check reveals that Martin is gay. Martin's application is rejected on this account. The management at St. Richard's is influenced by:

Schemas are abstract knowledge structures stored in memory that allow people to organize and interpret information about a person, an event, or a situation.

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

Under what circumstances should one use a fair complaint procedure?

When managers or employees witness another organization member being unfairly treated, they should be encouraged to speak up and rectify the situation.

Annie assigns interesting job assignments to employees based on their contribution to the company. Which principle is Annie's action consistent with?

Diversity is an important organizational resource that doesn't contribute to an organization's competitive advantage.

_____ are systematic tendencies to use information about others in ways that result in inaccurate perceptions.

The White House Guidelines on Religious Exercise and Expression in the Federal Workplace are technically applicable only in federal offices.

Discuss the two moral principles that guide managers in their efforts to meet their ethical imperative.

Lewd jokes and sexually oriented comments are examples of quid pro quo sexual harassment.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 5: Managing Diverse Employees in a Multicultural Environment

Title VII of the Civil Rights Act prohibits discrimination:

Personal characteristics do not to affect perceptions.

Distinguish between the two types of sexual harassment that can occur in the workplace.

When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?

A manager in the leader role manages diversity in an organization by:

Justin, a human resources manager for XYZ Company, commits 5% of the annual budget toward instituting a new program that rewards employees for effectively handling diversity. Justin is playing the role of a(n) _____.

What is a schema?

The White House Guidelines on Religious Exercise say nothing about accommodating religious holidays.

Which of the following is a step to manage diversity effectively?

The management of St. Richard's, a school in Texas, receives Martin's application for a teacher's job. A background check reveals that Martin is gay. Martin's application is rejected on this account. The management at St. Richard's is influenced by:

Schemas are abstract knowledge structures stored in memory that allow people to organize and interpret information about a person, an event, or a situation.

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

Under what circumstances should one use a fair complaint procedure?

When managers or employees witness another organization member being unfairly treated, they should be encouraged to speak up and rectify the situation.

Annie assigns interesting job assignments to employees based on their contribution to the company. Which principle is Annie's action consistent with?

Diversity is an important organizational resource that doesn't contribute to an organization's competitive advantage.

_____ are systematic tendencies to use information about others in ways that result in inaccurate perceptions.

The White House Guidelines on Religious Exercise and Expression in the Federal Workplace are technically applicable only in federal offices.

Discuss the two moral principles that guide managers in their efforts to meet their ethical imperative.

Lewd jokes and sexually oriented comments are examples of quid pro quo sexual harassment.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters