Question 1

All of these factors directly influence an employee's voluntary behavior and performance EXCEPT:

Accepted Answer

A) motivation. 
B) role perceptions. 
C) situational factors. 
D) moral intensity. 
E) ability. 
A) motivation. 
B) role perceptions. 
C) situational factors. 
D) moral intensity. 
E) ability. D

Question 2

Learned capabilities refer to the skills and knowledge that you have actually acquired.

Accepted Answer

A) True 
 B)False  True

Question 3

Self-enhancement can result in bad decisions.

Accepted Answer

A) True 
 B)False  True

Question 4

An individual's personality:

Accepted Answer

A) changes several times throughout the year. 
B) is formed only from childhood socialization and the environment. 
C) is less evident in situations where social norms, reward systems, and other conditions constrain behavior. 
D) is all of the above. 
E) is only 'B' and 'C' 
A) changes several times throughout the year. 
B) is formed only from childhood socialization and the environment. 
C) is less evident in situations where social norms, reward systems, and other conditions constrain behavior. 
D) is all of the above. 
E) is only 'B' and 'C'

Question 5

________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Accepted Answer

A) Extroversion 
B) Openness to experience 
C) Conscientiousness 
D) Neuroticism 
E) Agreeableness 
A) Extroversion 
B) Openness to experience 
C) Conscientiousness 
D) Neuroticism 
E) Agreeableness

Question 6

Americans tend to have:

Accepted Answer

A) a high collectivism value orientation. 
B) a high nurturing-orientation value. 
C) a long-term orientation. 
D) an individualistic value orientation. 
E) both 'B' and 'C'. 
A) a high collectivism value orientation. 
B) a high nurturing-orientation value. 
C) a long-term orientation. 
D) an individualistic value orientation. 
E) both 'B' and 'C'.

Question 7

Which of the following statements about values is FALSE?

Accepted Answer

A) Values help define what is right or wrong and good or bad in the world. 
B) Values are arranged into a hierarchy of preferences. 
C) The values that dominate a person's preferences differ across cultures. 
D) Values guide our decisions and actions. 
E) A person's hierarchy of values typically changes a few times each year. 
A) Values help define what is right or wrong and good or bad in the world. 
B) Values are arranged into a hierarchy of preferences. 
C) The values that dominate a person's preferences differ across cultures. 
D) Values guide our decisions and actions. 
E) A person's hierarchy of values typically changes a few times each year.

Question 8

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

Accepted Answer

A) High neuroticism. 
B) External locus of control. 
C) High introversion. 
D) High agreeableness. 
E) Both 'B' and 'C'. 
A) High neuroticism. 
B) External locus of control. 
C) High introversion. 
D) High agreeableness. 
E) Both 'B' and 'C'.

Question 9

The MARS model explicitly identifies which of the following factors?

Accepted Answer

A) Money 
B) Recreational activities 
C) Neuroticism 
D) Situational factors 
E) All of the above 
A) Money 
B) Recreational activities 
C) Neuroticism 
D) Situational factors 
E) All of the above

Question 10

One problem with applying the individual rights principle of ethical decision making is that one individual right may conflict with another.

Accepted Answer

A) True 
 B)False

Question 11

Situational factors are working conditions within the employee's control.

Accepted Answer

A) True 
 B)False

Question 12

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

Accepted Answer

A) The employee lacks the proper tools to perform the job. 
B) The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use. 
C) The employee doesn't realize that a particular task is part of his or her job. 
D) The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work. 
E) The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly. 
A) The employee lacks the proper tools to perform the job. 
B) The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use. 
C) The employee doesn't realize that a particular task is part of his or her job. 
D) The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work. 
E) The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly.

Question 13

One limitation with information about cross-cultural values is that it incorrectly assumes that everyone within a specific country holds similar values.

Accepted Answer

A) True 
 B)False

Question 14

Three personality traits are care, utilitarianism, and distributive justice.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is NOT one of the organizational behavior implications of self-verification mentioned in your text?

Accepted Answer

A) Employees are more likely to remember information that is consistent with their self-concept. 
B) Employees are motivated to interact with others who affirm their self-concept. 
C) The more confident employees are in their self-concept, the less they will accept positive or negative feedback. 
D) Supervisors should avoid giving feedback that is inconsistent with their employees' self-concepts. 
E) All the above are correct. 
A) Employees are more likely to remember information that is consistent with their self-concept. 
B) Employees are motivated to interact with others who affirm their self-concept. 
C) The more confident employees are in their self-concept, the less they will accept positive or negative feedback. 
D) Supervisors should avoid giving feedback that is inconsistent with their employees' self-concepts. 
E) All the above are correct.

Question 16

Which of the following is NOT identified in the textbook as an ethical principle?

Accepted Answer

A) Utilitarianism 
B) Distributive justice 
C) Moral intensity 
D) Individual rights 
E) All of these are ethical principles identified in the textbook 
A) Utilitarianism 
B) Distributive justice 
C) Moral intensity 
D) Individual rights 
E) All of these are ethical principles identified in the textbook

Question 17

Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.

Accepted Answer

A) True 
 B)False

Question 18

Motivation is an external force on the person that causes him or her to engage in specific behaviors.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following identifies the four factors that directly influence individual behavior and performance?

Accepted Answer

A) Utilitarianism 
B) MARS model 
C) Schwartz's model 
D) Holland's model 
E) Myers-Briggs Type Indicator 
A) Utilitarianism 
B) MARS model 
C) Schwartz's model 
D) Holland's model 
E) Myers-Briggs Type Indicator

Question 20

Several international sales representatives in your organization have faced the murky question of paying foreign government officials under the table in order to do business in other countries.Describe three strategies that the organization should consider to resolve these and other ethical dilemmas for foreign sales representatives.

Accepted Answer

First, the company should develop and ma

All of these factors directly influence an employee's voluntary behavior and performance EXCEPT:

Learned capabilities refer to the skills and knowledge that you have actually acquired.

Self-enhancement can result in bad decisions.

An individual's personality:

________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Americans tend to have:

Which of the following statements about values is FALSE?

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

The MARS model explicitly identifies which of the following factors?

One problem with applying the individual rights principle of ethical decision making is that one individual right may conflict with another.

Situational factors are working conditions within the employee's control.

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

One limitation with information about cross-cultural values is that it incorrectly assumes that everyone within a specific country holds similar values.

Three personality traits are care, utilitarianism, and distributive justice.

Which of the following is NOT one of the organizational behavior implications of self-verification mentioned in your text?

Which of the following is NOT identified in the textbook as an ethical principle?

Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.

Motivation is an external force on the person that causes him or her to engage in specific behaviors.

Which of the following identifies the four factors that directly influence individual behavior and performance?

Introduction to the Field of Organizational Behavior

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 2: Individual Behavior, Personality, and Values

All of these factors directly influence an employee's voluntary behavior and performance EXCEPT:

Learned capabilities refer to the skills and knowledge that you have actually acquired.

Self-enhancement can result in bad decisions.

An individual's personality:

________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Americans tend to have:

Which of the following statements about values is FALSE?

Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?

The MARS model explicitly identifies which of the following factors?

One problem with applying the individual rights principle of ethical decision making is that one individual right may conflict with another.

Situational factors are working conditions within the employee's control.

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

One limitation with information about cross-cultural values is that it incorrectly assumes that everyone within a specific country holds similar values.

Three personality traits are care, utilitarianism, and distributive justice.

Which of the following is NOT one of the organizational behavior implications of self-verification mentioned in your text?

Which of the following is NOT identified in the textbook as an ethical principle?

Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.

Motivation is an external force on the person that causes him or her to engage in specific behaviors.

Which of the following identifies the four factors that directly influence individual behavior and performance?

Introduction to the Field of Organizational Behavior

Perception and Learning in Organizations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters