Exam 2: Individual Behavior, Personality, and Values

Comment on the accuracy of the following statement and explain your answer: "Organizations are most successful when employee values are identical to the company's dominant values."

Scenario: e-Commerce International e-Commerce International is fast growing small company specializing in consumer electronics.Managers at e-Commerce International are exploring the idea of using the Big Five Personality Dimensions in hiring and improving work-related behaviors and job performance. -e-Commerce managers must pay attention to ________ when hiring new employees because it characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.

Etoni is a new employee who comes from a culture that values respect for people in higher positions and values the wellbeing of others more than goal achievement.Etoni's culture would have:

People from cultures with a short-term orientation tend to value assertiveness, competitiveness and materialism.

The relatively stable pattern of behaviors and consistent internal states that explain a person's behavioral tendencies refers to

Myers-Briggs Type Indicator (MBTI) includes all of these dimensions EXCEPT:

Scenario: Kleen Waterproofing Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they don't show up at all without any communication with the customers.The job completion dates keep getting delayed and customer dissatisfaction keeps increasing.Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they aren't sure what tasks are included in their job.Dave is wondering how he can understand what is going on with his crew behavior and what can he do to improve the situation. -According to the MARS model, the new employees Dave has hired will likely:

In the section on cross-cultural values, the textbook warns that:

Scenario: Kleen Waterproofing Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they don't show up at all without any communication with the customers.The job completion dates keep getting delayed and customer dissatisfaction keeps increasing.Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they aren't sure what tasks are included in their job.Dave is wondering how he can understand what is going on with his crew behavior and what can he do to improve the situation. -If Dave uses the MARS model, he would know that all of these factors directly influence his employee's voluntary behavior and performance EXCEPT:

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources.However, they aren't sure what tasks are included in their job.According to the MARS model, these new employees will likely:

The 'Big Five' personality dimensions represent:

Ethically sensitive people recognize the presence and determine the relative importance of an ethical issue.

Sensing, feeling, and judging are three of the 'Big Five' personality traits.

Which of these factors directly influences an employee's voluntary behavior and performance?

The 'Big Five' personality dimensions are identified by the acronym:

Ethical sensitivity is the degree to which an issue demands the application of ethical principles.

The ability to recognize the presence and determine the relative importance of an ethical issue is known as:

______ is the extent to which people tolerate ambiguity or feel threatened by ambiguity.

Competencies refer to goal-directed behaviors under the individual's control that support organizational objectives.