Question 1

Which of the following is best at reducing production blocking?

Accepted Answer

A) Face-to-face meetings 
B) Brainstorming 
C) Electronic brainstorming 
D) Groupthink 
E) Constructive conflict 
A) Face-to-face meetings 
B) Brainstorming 
C) Electronic brainstorming 
D) Groupthink 
E) Constructive conflict

Question 2

A team is effective when:

Accepted Answer

A) it is able to maintain the team's survival. 
B) members are able to fulfill their needs through membership in the team. 
C) it achieves its goals. 
D) it achieves all of these. 
E) its achieves its goals and maintains the team's survival. 
A) it is able to maintain the team's survival. 
B) members are able to fulfill their needs through membership in the team. 
C) it achieves its goals. 
D) it achieves all of these. 
E) its achieves its goals and maintains the team's survival.

Question 3

Process losses are the resources expended to develop and maintain an effective team.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements about teams and task characteristics is FALSE?

Accepted Answer

A) Teams are generally more effective when each person's tasks have low interdependence with tasks performed by other team members. 
B) Teams are generally more effective when tasks are well structured and,therefore,easier to coordinate with other people. 
C) Teams usually work better on complex rather than simple tasks. 
D) People have a greater sense of being on a team when co-workers are linked through reciprocal rather than pooled interdependence. 
E) Team members with relatively independent tasks are less likely to coordinate with each other. 
A) Teams are generally more effective when each person's tasks have low interdependence with tasks performed by other team members. 
B) Teams are generally more effective when tasks are well structured and,therefore,easier to coordinate with other people. 
C) Teams usually work better on complex rather than simple tasks. 
D) People have a greater sense of being on a team when co-workers are linked through reciprocal rather than pooled interdependence. 
E) Team members with relatively independent tasks are less likely to coordinate with each other.

Question 5

Which of the following is a disadvantage of traditional and electronic brainstorming?

Accepted Answer

A) Employees tend to get offensive when criticizing each other's ideas. 
B) Employees feel very little involvement in the decision process. 
C) Evaluation apprehension and production blocking still exist to some extent. 
D) Participants are likely to experience some emotional enthusiasm in brainstorming groups. 
E) All of these are disadvantages of traditional brainstorming. 
A) Employees tend to get offensive when criticizing each other's ideas. 
B) Employees feel very little involvement in the decision process. 
C) Evaluation apprehension and production blocking still exist to some extent. 
D) Participants are likely to experience some emotional enthusiasm in brainstorming groups. 
E) All of these are disadvantages of traditional brainstorming.

Question 6

In which decision-making structure do participants typically meet,but only interact with each other for part of the meeting?

Accepted Answer

A) Delphi method 
B) Nominal group technique 
C) Brainstorming 
D) Constructive conflict 
E) None of these team decision making structures prevents participants from interacting with each other for part of the meeting. 
A) Delphi method 
B) Nominal group technique 
C) Brainstorming 
D) Constructive conflict 
E) None of these team decision making structures prevents participants from interacting with each other for part of the meeting.

Question 7

Team boundary spanning refers to team actions that establish or enhance linkages and manage interactions with parties in the external environment.

Accepted Answer

A) True 
 B)False

Question 8

The team development model does NOT recognize that:

Accepted Answer

A) some teams remain in a particular stage longer than others. 
B) informal groups do not experience any development process. 
C) teams really never develop past the norming stage. 
D) the storming stage is a type of performing. 
E) the storming stage follows the forming stagE. 
A) some teams remain in a particular stage longer than others. 
B) informal groups do not experience any development process. 
C) teams really never develop past the norming stage. 
D) the storming stage is a type of performing. 
E) the storming stage follows the forming stagE.

Question 9

Which foundation of trust usually CANNOT sustain a team's relationship?

Accepted Answer

A) Calculus-based 
B) Identification-based 
C) Knowledge-based 
D) Team-based 
E) Neither calculus-based nor identification-based trust can sustain a team's relationship. 
A) Calculus-based 
B) Identification-based 
C) Knowledge-based 
D) Team-based 
E) Neither calculus-based nor identification-based trust can sustain a team's relationship.

Question 10

Royal Dutch/Shell Group formed a team to improve revenues for its service stations along major highways in Malaysia.This team,which included a service station dealer,a union truck driver,and four or five marketing executives,disbanded after it had reviewed the Malaysian service stations and submitted a business plan.The Malaysian group is called:

Accepted Answer

A) a friendship group. 
B) a commuter group. 
C) an informal group. 
D) a community of practice. 
E) a task forcE. 
A) a friendship group. 
B) a commuter group. 
C) an informal group. 
D) a community of practice. 
E) a task forcE.

Question 11

To improve the team development and cohesiveness of virtual teams,the textbook recommends that:

Accepted Answer

A) the team should have as many members as the company can afford. 
B) team members should avoid communicating with each other after the task has been discussed at the beginning of the project. 
C) team members should meet face-to-face,particularly when the team is formed. 
D) the team should rely only on one communication medium,such as e-mail. 
E) The textbook states that virtual teams do not require any action to improve their development or cohesiveness. 
A) the team should have as many members as the company can afford. 
B) team members should avoid communicating with each other after the task has been discussed at the beginning of the project. 
C) team members should meet face-to-face,particularly when the team is formed. 
D) the team should rely only on one communication medium,such as e-mail. 
E) The textbook states that virtual teams do not require any action to improve their development or cohesiveness.

Question 12

Self-directed work teams are less likely to succeed:

Accepted Answer

A) in organizations with fewer than 100 employees. 
B) in autocratic organizational cultures. 
C) where the work involves performing a service rather than making a product. 
D) where supervisors previously worked in high-involvement workplaces. 
E) in all of these situations. 
A) in organizations with fewer than 100 employees. 
B) in autocratic organizational cultures. 
C) where the work involves performing a service rather than making a product. 
D) where supervisors previously worked in high-involvement workplaces. 
E) in all of these situations.

Question 13

Of what importance is task interdependence to teams or team dynamics?

Accepted Answer

A) Task interdependence is not important for teams or team dynamics. 
B) Low task interdependence motivates employees to work together as a team. 
C) Jobs with high task interdependence are usually completed more effectively by teams than by individuals working alone. 
D) Low task interdependence is necessary to prevent the team from breaking apart. 
E) High task interdependence weakens team cohesiveness. 
A) Task interdependence is not important for teams or team dynamics. 
B) Low task interdependence motivates employees to work together as a team. 
C) Jobs with high task interdependence are usually completed more effectively by teams than by individuals working alone. 
D) Low task interdependence is necessary to prevent the team from breaking apart. 
E) High task interdependence weakens team cohesiveness.

Question 14

Social loafing can be minimized by doing which of the following?

Accepted Answer

A) Adding more people to the team. 
B) Creating tasks where each member's contribution is pooled. 
C) Monitoring individual performance. 
D) Making the work less interesting to the social loafer and other team members. 
E) Selecting team members with a highly individualistic value orientation. 
A) Adding more people to the team. 
B) Creating tasks where each member's contribution is pooled. 
C) Monitoring individual performance. 
D) Making the work less interesting to the social loafer and other team members. 
E) Selecting team members with a highly individualistic value orientation.

Question 15

The first three stages of team development in sequential order are:

Accepted Answer

A) storming,norming,performing. 
B) adjourning,conforming,performing. 
C) forming,storming,norming. 
D) forming,norming,performing. 
E) forming,conforming,reforming. 
A) storming,norming,performing. 
B) adjourning,conforming,performing. 
C) forming,storming,norming. 
D) forming,norming,performing. 
E) forming,conforming,reforming.

Question 16

Two company divisions produce completely different products but must seek funding from head office for capital expansion.The relationship between these two divisions would be best described as:

Accepted Answer

A) pooled interdependence. 
B) total independence. 
C) reciprocal interdependence. 
D) resource-based interdependence. 
E) sequential interdependencE. 
A) pooled interdependence. 
B) total independence. 
C) reciprocal interdependence. 
D) resource-based interdependence. 
E) sequential interdependencE.

Question 17

The nominal group technique involves a three-stage process.

Accepted Answer

A) True 
 B)False

Question 18

In a meeting,you have been espousing the benefits of virtual teams,when Alex,your supervisor,interrupts to offer his opinion that the concept of ''virtual teams'' is just a fad that doesn't deserve further discussion.In order to convince him that his opinion about virtual teams is misinformed,define what virtual teams are and discuss three reasons why the reliance on these types of teams will continue to grow in the future.

Accepted Answer

Virtual teams are teams whose members op

Question 19

In terms of team size,the general rule is that teams:

Accepted Answer

A) cannot have more than seven or possibly eight members. 
B) should have just enough members with the necessary competencies to complete the work. 
C) can be large or small without any influence on the team's effectiveness. 
D) cannot have fewer than five members. 
E) should be as large as possible so as many people are involved to get buy-in. 
A) cannot have more than seven or possibly eight members. 
B) should have just enough members with the necessary competencies to complete the work. 
C) can be large or small without any influence on the team's effectiveness. 
D) cannot have fewer than five members. 
E) should be as large as possible so as many people are involved to get buy-in.

Question 20

Taskwork behaviour refers to activities that are devoted to enhancing the quality of the interactions,interdependencies,cooperation,and coordination of teams.

Accepted Answer

A) True 
 B)False

Which of the following is best at reducing production blocking?

A team is effective when:

Process losses are the resources expended to develop and maintain an effective team.

Which of the following statements about teams and task characteristics is FALSE?

Which of the following is a disadvantage of traditional and electronic brainstorming?

In which decision-making structure do participants typically meet,but only interact with each other for part of the meeting?

Team boundary spanning refers to team actions that establish or enhance linkages and manage interactions with parties in the external environment.

The team development model does NOT recognize that:

Which foundation of trust usually CANNOT sustain a team's relationship?

To improve the team development and cohesiveness of virtual teams,the textbook recommends that:

Self-directed work teams are less likely to succeed:

Of what importance is task interdependence to teams or team dynamics?

Social loafing can be minimized by doing which of the following?

The first three stages of team development in sequential order are:

Two company divisions produce completely different products but must seek funding from head office for capital expansion.The relationship between these two divisions would be best described as:

The nominal group technique involves a three-stage process.

In terms of team size,the general rule is that teams:

Taskwork behaviour refers to activities that are devoted to enhancing the quality of the interactions,interdependencies,cooperation,and coordination of teams.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 8: Team Dynamics

Which of the following is best at reducing production blocking?

A team is effective when:

Process losses are the resources expended to develop and maintain an effective team.

Which of the following statements about teams and task characteristics is FALSE?

Which of the following is a disadvantage of traditional and electronic brainstorming?

In which decision-making structure do participants typically meet,but only interact with each other for part of the meeting?

Team boundary spanning refers to team actions that establish or enhance linkages and manage interactions with parties in the external environment.

The team development model does NOT recognize that:

Which foundation of trust usually CANNOT sustain a team's relationship?

To improve the team development and cohesiveness of virtual teams,the textbook recommends that:

Self-directed work teams are less likely to succeed:

Of what importance is task interdependence to teams or team dynamics?

Social loafing can be minimized by doing which of the following?

The first three stages of team development in sequential order are:

Two company divisions produce completely different products but must seek funding from head office for capital expansion.The relationship between these two divisions would be best described as:

The nominal group technique involves a three-stage process.

In terms of team size,the general rule is that teams:

Taskwork behaviour refers to activities that are devoted to enhancing the quality of the interactions,interdependencies,cooperation,and coordination of teams.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters