Exam 8: Team Dynamics

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One of the rules of brainstorming is that no one is allowed to piggyback or build on the ideas of other team members.

(True/False)
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The nominal group technique removes the problems of evaluation apprehension and production blocking.

(True/False)
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Employees are more motivated in teams,because they are motivated to fulfill the goals of the groups to which they belong.

(True/False)
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Which of these statements about brainstorming is FALSE?

(Multiple Choice)
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There are four distinct phases in the punctuated equilibrium model of team development.

(True/False)
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The head of emergency services in a large city strongly believes that diverse teams are more effective than homogeneous teams.The executive wants to put this belief into practice by frequently rotating ambulance and other emergency service teams so that teams would constantly have new people with diverse backgrounds and experiences.This would be supplemented with a hiring process that deliberately selects people with diverse ethnic,cultural and educational backgrounds.Discuss the strengths and weaknesses of the executive's actions in the emergency services agency.

(Essay)
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Teams are well suited when complex work can be divided into more specialized roles.

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Teams are best suited for tasks with low interdependence among team members.

(True/False)
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Taskwork behaviour is considered an external team process,whereas teamwork behaviour is considered an internal team process.

(True/False)
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Cohesiveness tends to be higher in teams when team members interact with each other fairly regularly.

(True/False)
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Teams with strong fault lines:

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Which foundation of trust exists when an employee has negative expectations about the employer's intentions and believes the employer will adversely affect the employee's well-being?

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The shift from production to knowledge-based work has resulted in fewer virtual teams than in the past.

(True/False)
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Overconfidence in groups is mainly caused by:

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One way to change team norms in existing teams is to explicitly discuss the counterproductive norms with team members using persuasive communication strategies.

(True/False)
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Keeping the team size sufficiently small and designing tasks such that each team member's performance is measurable are two ways to:

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Which of the following team environment factors is more important to the success of virtual teams than to most conventional teams?

(Multiple Choice)
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Teams typically provide better customer service.

(True/False)
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The phenomenon where people exert less effort when working in groups than when working alone is called:

(Multiple Choice)
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In team dynamics,process losses are best described as:

(Multiple Choice)
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