Question 1

Which of the following statements about prejudice and discrimination is FALSE?

Accepted Answer

A) There are still examples of prejudice in Canadian organizations. 
B) Prejudice may lead to employment discrimination. 
C) Prejudice arises from deeply held stereotypes. 
D) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E) Removing prejudice has the effect of removing all discrimination in the workplacE. 
A) There are still examples of prejudice in Canadian organizations. 
B) Prejudice may lead to employment discrimination. 
C) Prejudice arises from deeply held stereotypes. 
D) Prejudice refers to unfounded negative emotions that we hold towards people belonging to a particular group. 
E) Removing prejudice has the effect of removing all discrimination in the workplacE. E

Question 2

One way companies can develop a global mindset is by allowing employees to compare their mental models with coworkers from other regions of the world.

Accepted Answer

A) True 
 B)False  True

Question 3

Michael is a professor who is quick to mention this when he first meets other people.He also tends to perceive himself and other professors in a more favourable way than non-professorial staff.Which concept best explains Michael's perceptual process?

Accepted Answer

A) Attribution theory 
B) Social identity theory 
C) Self-delusion 
D) Self-promotion 
E) Extroversion 
A) Attribution theory 
B) Social identity theory 
C) Self-delusion 
D) Self-promotion 
E) Extroversion B

Question 4

Which of the following is NOT one of the organizational behaviour implications of self-verification mentioned in your text?

Accepted Answer

A) Employees are more likely to remember information that is consistent with their self- concept. 
B) Employees are motivated to interact with others who affirm their self-concept. 
C) The more confident employees are in their self-concept,the less they will accept positive or negative feedback. 
D) Supervisors should avoid giving feedback that is inconsistent with their employees' self-concepts. 
E) All the choices are correct. 
A) Employees are more likely to remember information that is consistent with their self- concept. 
B) Employees are motivated to interact with others who affirm their self-concept. 
C) The more confident employees are in their self-concept,the less they will accept positive or negative feedback. 
D) Supervisors should avoid giving feedback that is inconsistent with their employees' self-concepts. 
E) All the choices are correct.

Question 5

Diversity awareness training:

Accepted Answer

A) communicates the benefits of diversity in the workplace. 
B) gives employees more accurate information about people from different backgrounds. 
C) helps employees to become more aware of their stereotyping biases. 
D) All of the answers are correct. 
E) communicates the benefits of diversity in the workplace and gives employees more accurate information about people from different backgrounds. 
A) communicates the benefits of diversity in the workplace. 
B) gives employees more accurate information about people from different backgrounds. 
C) helps employees to become more aware of their stereotyping biases. 
D) All of the answers are correct. 
E) communicates the benefits of diversity in the workplace and gives employees more accurate information about people from different backgrounds.

Question 6

How might self-serving bias be observed in a corporate annual report?

Accepted Answer

A) The report would say more about the company's problems and less about its successes. 
B) The report would emphasize the role of competition,inflationary pressures,and other external causes of problems in the organization's performance. 
C) The report would exclude any bad news about the organization's performance. 
D) The report would acknowledge that competition,the economy and other external factors should be credited for some of the company's recent success. 
E) The report would acknowledge some of management's mistakes,but suggest that management in other companies have been making the same mistakes. 
A) The report would say more about the company's problems and less about its successes. 
B) The report would emphasize the role of competition,inflationary pressures,and other external causes of problems in the organization's performance. 
C) The report would exclude any bad news about the organization's performance. 
D) The report would acknowledge that competition,the economy and other external factors should be credited for some of the company's recent success. 
E) The report would acknowledge some of management's mistakes,but suggest that management in other companies have been making the same mistakes.

Question 7

According to social identity theory,people tend to:

Accepted Answer

A) perceive themselves as members of several groups. 
B) perceive that their own actions are due to the situation,whereas the behaviours of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D) All of the answers are correct. 
E) perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
A) perceive themselves as members of several groups. 
B) perceive that their own actions are due to the situation,whereas the behaviours of other people are mainly due to their motivation and ability. 
C) believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D) All of the answers are correct. 
E) perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits.

Question 8

We can eliminate the activation of stereotyping by choosing to ignore stereotypic information.

Accepted Answer

A) True 
 B)False

Question 9

The perceptual process begins by attributing behaviour to internal or external causes.

Accepted Answer

A) True 
 B)False

Question 10

A global mindset includes having an awareness of,openness to,and respect for one's views and practices throughout the world.

Accepted Answer

A) True 
 B)False

Question 11

Which of these popular sayings best reflects the primacy effect?

Accepted Answer

A) Birds of a feather flock together. 
B) First impressions are lasting impressions. 
C) It takes one to know one. 
D) If at first you don't succeed,try,try again. 
E) You can't tell a book by its cover. 
A) Birds of a feather flock together. 
B) First impressions are lasting impressions. 
C) It takes one to know one. 
D) If at first you don't succeed,try,try again. 
E) You can't tell a book by its cover.

Question 12

The concept of prejudice is most closely related to:

Accepted Answer

A) behaviour modification. 
B) stereotyping. 
C) Johari Window. 
D) attribution process. 
E) social learning theory. 
A) behaviour modification. 
B) stereotyping. 
C) Johari Window. 
D) attribution process. 
E) social learning theory.

Question 13

Individuals with higher internal locus of control tend to evaluate others less favourably.

Accepted Answer

A) True 
 B)False

Question 14

Self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

Accepted Answer

A) True 
 B)False

Question 15

One way employees can break out of their existing mental models is by:

Accepted Answer

A) changing jobs on a regular basis. 
B) being mindful of their tendencies. 
C) engaging in more sense making. 
D) working with people from diverse backgrounds. 
E) reduce categorical thinking. 
A) changing jobs on a regular basis. 
B) being mindful of their tendencies. 
C) engaging in more sense making. 
D) working with people from diverse backgrounds. 
E) reduce categorical thinking.

Question 16

People have a tendency to screen out information that is contrary to their assumptions.

Accepted Answer

A) True 
 B)False

Question 17

Employees who feel that they are very much in charge of their own destiny have:

Accepted Answer

A) a self-monitoring personality. 
B) an agreeableness personality. 
C) an internal locus of control personality. 
D) an emotionally unstable personality. 
E) All of the answers are correct. 
A) a self-monitoring personality. 
B) an agreeableness personality. 
C) an internal locus of control personality. 
D) an emotionally unstable personality. 
E) All of the answers are correct.

Question 18

When supervisors create a positive self-fulfilling prophecy,they tend to change employee behaviour by:

Accepted Answer

A) showing more emotional support to the employee through non-verbal cues. 
B) providing more frequent and valuable feedback and reinforcement. 
C) assigning more challenging goals to the employee. 
D) All of the answers are correct. 
E) providing more frequent and valuable feedback and reinforcement and assigning more challenging goals to the employeE. 
A) showing more emotional support to the employee through non-verbal cues. 
B) providing more frequent and valuable feedback and reinforcement. 
C) assigning more challenging goals to the employee. 
D) All of the answers are correct. 
E) providing more frequent and valuable feedback and reinforcement and assigning more challenging goals to the employeE.

Question 19

Stereotyping is based on which of the following?

Accepted Answer

A) Social identity theory 
B) Self-fulfilling prophecy 
C) Selective attention 
D) Attribution 
E) None of the answers apply. 
A) Social identity theory 
B) Self-fulfilling prophecy 
C) Selective attention 
D) Attribution 
E) None of the answers apply.

Question 20

Grouping people and objects into recognizable patterns is part of the selective attention process.

Accepted Answer

A) True 
 B)False

Which of the following statements about prejudice and discrimination is FALSE?

One way companies can develop a global mindset is by allowing employees to compare their mental models with coworkers from other regions of the world.

Michael is a professor who is quick to mention this when he first meets other people.He also tends to perceive himself and other professors in a more favourable way than non-professorial staff.Which concept best explains Michael's perceptual process?

Which of the following is NOT one of the organizational behaviour implications of self-verification mentioned in your text?

Diversity awareness training:

How might self-serving bias be observed in a corporate annual report?

According to social identity theory,people tend to:

We can eliminate the activation of stereotyping by choosing to ignore stereotypic information.

The perceptual process begins by attributing behaviour to internal or external causes.

A global mindset includes having an awareness of,openness to,and respect for one's views and practices throughout the world.

Which of these popular sayings best reflects the primacy effect?

The concept of prejudice is most closely related to:

Individuals with higher internal locus of control tend to evaluate others less favourably.

Self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

One way employees can break out of their existing mental models is by:

People have a tendency to screen out information that is contrary to their assumptions.

Employees who feel that they are very much in charge of their own destiny have:

When supervisors create a positive self-fulfilling prophecy,they tend to change employee behaviour by:

Stereotyping is based on which of the following?

Grouping people and objects into recognizable patterns is part of the selective attention process.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Which of the following statements about prejudice and discrimination is FALSE?

One way companies can develop a global mindset is by allowing employees to compare their mental models with coworkers from other regions of the world.

Michael is a professor who is quick to mention this when he first meets other people.He also tends to perceive himself and other professors in a more favourable way than non-professorial staff.Which concept best explains Michael's perceptual process?

Which of the following is NOT one of the organizational behaviour implications of self-verification mentioned in your text?

Diversity awareness training:

How might self-serving bias be observed in a corporate annual report?

According to social identity theory,people tend to:

We can eliminate the activation of stereotyping by choosing to ignore stereotypic information.

The perceptual process begins by attributing behaviour to internal or external causes.

A global mindset includes having an awareness of,openness to,and respect for one's views and practices throughout the world.

Which of these popular sayings best reflects the primacy effect?

The concept of prejudice is most closely related to:

Individuals with higher internal locus of control tend to evaluate others less favourably.

Self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

One way employees can break out of their existing mental models is by:

People have a tendency to screen out information that is contrary to their assumptions.

Employees who feel that they are very much in charge of their own destiny have:

When supervisors create a positive self-fulfilling prophecy,they tend to change employee behaviour by:

Stereotyping is based on which of the following?

Grouping people and objects into recognizable patterns is part of the selective attention process.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters