Question 1

Conforming,performing,and reforming are all:

Accepted Answer

A) stages of team development. 
B) types of team norms. 
C) reasons why teams disband. 
D) factors that improve team cohesiveness. 
E) none of these statements are correct. 
A) stages of team development. 
B) types of team norms. 
C) reasons why teams disband. 
D) factors that improve team cohesiveness. 
E) none of these statements are correct.

Question 2

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Accepted Answer

A) True 
 B)False

Question 3

The drive to bond and the dynamics of social identity theory both explain why people:

Accepted Answer

A) join informal groups. 
B) tend to ignore team norms whenever possible. 
C) have difficulty feeling cohesiveness in teams. 
D) engage in social loafing. 
E) work better alone than in teams. 
A) join informal groups. 
B) tend to ignore team norms whenever possible. 
C) have difficulty feeling cohesiveness in teams. 
D) engage in social loafing. 
E) work better alone than in teams.

Question 4

Diverse teams have fault lines that may split the team into subgroups along gender,ethnic,or other dimensions.

Accepted Answer

A) True 
 B)False

Question 5

According to social identity theory:

Accepted Answer

A) teams are never as productive as individuals working alone. 
B) the most effective teams have as many members as the organization can afford. 
C) the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
D) people define themselves by their group affiliations. 
E) team members identify with their team only when they are publicly recognized as members of that team. 
A) teams are never as productive as individuals working alone. 
B) the most effective teams have as many members as the organization can afford. 
C) the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
D) people define themselves by their group affiliations. 
E) team members identify with their team only when they are publicly recognized as members of that team.

Question 6

To maximize cohesiveness,the team should be as small as possible without jeopardizing its ability to accomplish the task.

Accepted Answer

A) True 
 B)False

Question 7

Which of these statements about team norms is FALSE?

Accepted Answer

A) Norms apply only to thoughts or feelings,not behaviours. 
B) Team members often conform to prevailing norms without direct reinforcement or punishment from other team members. 
C) Some norms develop from a critical event in the team's history. 
D) Team norms are most strongly influenced by events soon after the team is formeD. 
E) Some norms develop from the beliefs and values that members bring to the team. 
A) Norms apply only to thoughts or feelings,not behaviours. 
B) Team members often conform to prevailing norms without direct reinforcement or punishment from other team members. 
C) Some norms develop from a critical event in the team's history. 
D) Team norms are most strongly influenced by events soon after the team is formeD. 
E) Some norms develop from the beliefs and values that members bring to the team.

Question 8

Electronic brainstorming significantly reduces the problem of production blocking.

Accepted Answer

A) True 
 B)False

Question 9

Taskwork and teamwork behaviours are considered internal team processes.

Accepted Answer

A) True 
 B)False

Question 10

Why do teams tend to produce more ideas in electronic brainstorming than in traditional brainstorming sessions?

Accepted Answer

A) Team members tend to be more openly critical of each other in traditional brainstorming than in electronic brainstorming. 
B) There is less production blocking in electronic brainstorming than in traditional brainstorming. 
C) There is less evaluation apprehension in electronic brainstorming than in traditional brainstorming. 
D) There is more open critique and less production blocking in electronic brainstorming. 
E) There is less production blocking and less evaluation apprehension in electronic brainstorming. 
A) Team members tend to be more openly critical of each other in traditional brainstorming than in electronic brainstorming. 
B) There is less production blocking in electronic brainstorming than in traditional brainstorming. 
C) There is less evaluation apprehension in electronic brainstorming than in traditional brainstorming. 
D) There is more open critique and less production blocking in electronic brainstorming. 
E) There is less production blocking and less evaluation apprehension in electronic brainstorming.

Question 11

Teams are most effective when their members:

Accepted Answer

A) have the same skills and values. 
B) collectively possess the required competencies for the task. 
C) are motivated to participate in the team. 
D) have all of these features. 
E) collectively possess the required competencies for the task and are motivated to participate in the team. 
A) have the same skills and values. 
B) collectively possess the required competencies for the task. 
C) are motivated to participate in the team. 
D) have all of these features. 
E) collectively possess the required competencies for the task and are motivated to participate in the team.

Question 12

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Accepted Answer

A) True 
 B)False

Question 13

Some team-building interventions clarify the team's performance goals and increase the team's motivation to accomplish these goals.

Accepted Answer

A) True 
 B)False

Question 14

How do norms affect the behaviour of team members?

Accepted Answer

A) Norms encourage members to try new behaviours not previously sanctioned by the team. 
B) Norms represent the glue or esprit de corps that holds the team together. 
C) Norms help the team regulate and guide the behaviours of its members. 
D) Norms help the team move from the forming to storming stages of team development. 
E) Norms apply to the attitudes and beliefs,but not the behaviours of team members. 
A) Norms encourage members to try new behaviours not previously sanctioned by the team. 
B) Norms represent the glue or esprit de corps that holds the team together. 
C) Norms help the team regulate and guide the behaviours of its members. 
D) Norms help the team move from the forming to storming stages of team development. 
E) Norms apply to the attitudes and beliefs,but not the behaviours of team members.

Question 15

One problem with team building is that:

Accepted Answer

A) organizations rarely provide any team building to employees any more. 
B) team building tends to slow down the team development process. 
C) corporate leaders incorrectly assume team building is a broad-brush solution to general team problems. 
D) none of the known team building interventions has any effect on teams. 
E) all of these are problems with team building. 
A) organizations rarely provide any team building to employees any more. 
B) team building tends to slow down the team development process. 
C) corporate leaders incorrectly assume team building is a broad-brush solution to general team problems. 
D) none of the known team building interventions has any effect on teams. 
E) all of these are problems with team building.

Question 16

Pooled interdependence is:

Accepted Answer

A) essential for team effectiveness. 
B) the same as reciprocal interdependence. 
C) the weakest form of interdependence other than complete independence. 
D) the best way to avoid social loafing. 
E) None of these statements represent pooled interdependencE. 
A) essential for team effectiveness. 
B) the same as reciprocal interdependence. 
C) the weakest form of interdependence other than complete independence. 
D) the best way to avoid social loafing. 
E) None of these statements represent pooled interdependencE.

Question 17

Knowledge-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Accepted Answer

A) True 
 B)False

Question 18

You have recently been appointed as head of the nine-person accounting department in a large oil company.The accounting offices are located on the 6th and 3rd floors of head office.The three accounting employees on the 3rd floor use extra office space in the purchasing department.Two accounting employees were hired a few months before you took over the unit;one was offered a job at the time she submitted her application form (i.e.hired without an interview or careful review).The employees possess the skills and resources (e.g.new computer systems)to perform effectively if they work together as a team.However,you sense that this department lacks the necessary esprit de corps that would help it achieve the highest performance.Describe four distinct strategies you would use to build the accounting department into a more cohesive unit and explain how these strategies would increase cohesiveness.

Accepted Answer

Six factors that influence team cohesion

Question 19

SoftWat Systems Ltd.sends out consulting teams of software professionals (between 6 and 12 consultants on each team)to solve client problems with computer software and networks.SoftWat's management has heard numerous complaints that some employees aren't ''pulling their weight'' in these team consulting activities,even though most of these people are productive when working alone.Describe four (4)types of strategies that SoftWat might use to reduce social loafing among members of these consulting teams.

Accepted Answer

The textbook describes the conditions th

Question 20

Teams with high levels of efficacy outperform teams with low levels of efficacy.

Accepted Answer

A) True 
 B)False

Conforming,performing,and reforming are all:

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

The drive to bond and the dynamics of social identity theory both explain why people:

Diverse teams have fault lines that may split the team into subgroups along gender,ethnic,or other dimensions.

According to social identity theory:

To maximize cohesiveness,the team should be as small as possible without jeopardizing its ability to accomplish the task.

Which of these statements about team norms is FALSE?

Electronic brainstorming significantly reduces the problem of production blocking.

Taskwork and teamwork behaviours are considered internal team processes.

Why do teams tend to produce more ideas in electronic brainstorming than in traditional brainstorming sessions?

Teams are most effective when their members:

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Some team-building interventions clarify the team's performance goals and increase the team's motivation to accomplish these goals.

How do norms affect the behaviour of team members?

One problem with team building is that:

Pooled interdependence is:

Knowledge-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Teams with high levels of efficacy outperform teams with low levels of efficacy.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

Conforming,performing,and reforming are all:

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

The drive to bond and the dynamics of social identity theory both explain why people:

Diverse teams have fault lines that may split the team into subgroups along gender,ethnic,or other dimensions.

According to social identity theory:

To maximize cohesiveness,the team should be as small as possible without jeopardizing its ability to accomplish the task.

Which of these statements about team norms is FALSE?

Electronic brainstorming significantly reduces the problem of production blocking.

Taskwork and teamwork behaviours are considered internal team processes.

Why do teams tend to produce more ideas in electronic brainstorming than in traditional brainstorming sessions?

Teams are most effective when their members:

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Some team-building interventions clarify the team's performance goals and increase the team's motivation to accomplish these goals.

How do norms affect the behaviour of team members?

One problem with team building is that:

Pooled interdependence is:

Knowledge-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Teams with high levels of efficacy outperform teams with low levels of efficacy.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters