Question 1

The integrative model of organizational behaviour ties individual and team processes,and outcomes to organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 2

In order for something to be called an organization it must have buildings and equipment.

Accepted Answer

A) True 
 B)False

Question 3

Surface-level diversity refers to observable demographic and other overt differences in people.

Accepted Answer

A) True 
 B)False

Question 4

The changing workforce is one of the emerging trends in organizational behaviour.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Accepted Answer

There are numerous workforce changes tha

Question 5

Knowledge management is an extension of:

Accepted Answer

A) traditional accounting methods of measuring corporate assets. 
B) the organizational learning perspective of organizational behaviour. 
C) microeconomic principles of supply and demand. 
D) the efficiency model of industrial engineering. 
E) None of the answers apply. 
A) traditional accounting methods of measuring corporate assets. 
B) the organizational learning perspective of organizational behaviour. 
C) microeconomic principles of supply and demand. 
D) the efficiency model of industrial engineering. 
E) None of the answers apply.

Question 6

People born between 1946 and 1964 are referred to as Baby Boomers.

Accepted Answer

A) True 
 B)False

Question 7

According to the integrative model of organizational behaviour,which of the following is classified as an organizational input?

Accepted Answer

A) Motivation 
B) Organizational citizenship 
C) Social networks 
D) Organizational culture 
E) Communication 
A) Motivation 
B) Organizational citizenship 
C) Social networks 
D) Organizational culture 
E) Communication

Question 8

Which of these statements is consistent with the four anchors of organizational behaviour?

Accepted Answer

A) Organizational behaviour theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behaviour should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors. 
A) Organizational behaviour theories must apply universally to every situation. 
B) Organizations are like machines that operate independently of their external environment. 
C) Each OB topic relates to only one level of analysis. 
D) The field of organizational behaviour should rely on other disciplines for some of its theory development. 
E) None of these statements is consistent with the OB anchors.

Question 9

Globalization may have both positive and negative implications for people working in organizations.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements is TRUE?

Accepted Answer

A) Canada is becoming a more homogeneous society. 
B) Deep-level diversity includes characteristics over which we have some control. 
C) Most Canadians believe that the government should disband multiculturalism. 
D) Diversity offers tremendous advantages to organizations with almost no disadvantages. 
E) Nearly one-half of all immigrants to Canada over the past decade were born in the United States. 
A) Canada is becoming a more homogeneous society. 
B) Deep-level diversity includes characteristics over which we have some control. 
C) Most Canadians believe that the government should disband multiculturalism. 
D) Diversity offers tremendous advantages to organizations with almost no disadvantages. 
E) Nearly one-half of all immigrants to Canada over the past decade were born in the United States.

Question 11

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Accepted Answer

A) True 
 B)False

Question 12

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

Accepted Answer

A) True 
 B)False

Question 13

Teleworking forces employers to evaluate employee performance based on ''face time'' rather than work output.

Accepted Answer

A) True 
 B)False

Question 14

The contingency anchor in organizational behaviour suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is included in the open systems perspective of organizations?

Accepted Answer

A) Inputs 
B) Subsystems 
C) Outputs 
D) Feedback from the environment 
E) All of the answers are correct. 
A) Inputs 
B) Subsystems 
C) Outputs 
D) Feedback from the environment 
E) All of the answers are correct.

Question 16

Globalization occurs when an organization:

Accepted Answer

A) actively participates in other countries and cultures. 
B) serves diverse customers within the firm's home country. 
C) has a diverse workforce within the firm's home country. 
D) All of the answers are correct. 
E) serves diverse customers within the firm's home country and has a diverse workforce within the firm's home country. 
A) actively participates in other countries and cultures. 
B) serves diverse customers within the firm's home country. 
C) has a diverse workforce within the firm's home country. 
D) All of the answers are correct. 
E) serves diverse customers within the firm's home country and has a diverse workforce within the firm's home country.

Question 17

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

Accepted Answer

A) True 
 B)False

Question 18

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

Accepted Answer

A) transform intellectual capital into knowledge management. 
B) transfer human capital into structural capital. 
C) prevent relationship capital from interfering with human capital. 
D) reduce the amount of human capital. 
E) transfer structural capital into relationship capital. 
A) transform intellectual capital into knowledge management. 
B) transfer human capital into structural capital. 
C) prevent relationship capital from interfering with human capital. 
D) reduce the amount of human capital. 
E) transfer structural capital into relationship capital.

Question 19

WindTunnel Ltd,a manufacturer of commercial vacuum cleaner systems,has heard about new computer-based technologies that help vacuum cleaner systems to work more efficiently and provide additional features to users.So far,only one British vacuum cleaner company has apparently moved to integrate this technology into its products,but more firms will soon follow.Senior executives at WindTunnel are also aware of a small engineering firm that has applied similar computer technology to military suction-like products.No one at WindTunnel has much experience or knowledge with this computer technology,yet the company needs such expertise quickly.Explain which knowledge acquisition strategy would best help WindTunnel to gain the necessary intellectual capital.

Accepted Answer

Students should begin by defining knowle

Question 20

The contingency anchor of organizational behaviour states that:

Accepted Answer

A) we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B) OB theories must view organizations as systems that need to adapt to their environments. 
C) there is usually one best way to resolve organizational problems. 
D) a particular action may have different consequences in different situations. 
E) All of the answers are correct. 
A) we should have a second OB theory to explain the situation in case our first choice doesn't work. 
B) OB theories must view organizations as systems that need to adapt to their environments. 
C) there is usually one best way to resolve organizational problems. 
D) a particular action may have different consequences in different situations. 
E) All of the answers are correct.

The integrative model of organizational behaviour ties individual and team processes,and outcomes to organizational effectiveness.

In order for something to be called an organization it must have buildings and equipment.

Surface-level diversity refers to observable demographic and other overt differences in people.

The changing workforce is one of the emerging trends in organizational behaviour.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Knowledge management is an extension of:

People born between 1946 and 1964 are referred to as Baby Boomers.

According to the integrative model of organizational behaviour,which of the following is classified as an organizational input?

Which of these statements is consistent with the four anchors of organizational behaviour?

Globalization may have both positive and negative implications for people working in organizations.

Which of the following statements is TRUE?

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

Teleworking forces employers to evaluate employee performance based on ''face time'' rather than work output.

The contingency anchor in organizational behaviour suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Which of the following is included in the open systems perspective of organizations?

Globalization occurs when an organization:

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

The contingency anchor of organizational behaviour states that:

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

The integrative model of organizational behaviour ties individual and team processes,and outcomes to organizational effectiveness.

In order for something to be called an organization it must have buildings and equipment.

Surface-level diversity refers to observable demographic and other overt differences in people.

The changing workforce is one of the emerging trends in organizational behaviour.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Knowledge management is an extension of:

People born between 1946 and 1964 are referred to as Baby Boomers.

According to the integrative model of organizational behaviour,which of the following is classified as an organizational input?

Which of these statements is consistent with the four anchors of organizational behaviour?

Globalization may have both positive and negative implications for people working in organizations.

Which of the following statements is TRUE?

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

Teleworking forces employers to evaluate employee performance based on ''face time'' rather than work output.

The contingency anchor in organizational behaviour suggests that we need to diagnose the situation to identify the most appropriate action under those specific circumstances.

Which of the following is included in the open systems perspective of organizations?

Globalization occurs when an organization:

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

The contingency anchor of organizational behaviour states that:

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters