Question 1

Which of the following job design strategies tends to increase work efficiency?

Accepted Answer

A)  Job enlargement 
B)  Job rotation 
C)  Job enrichment 
D)  Job specialization 
E)  None of these strategies increases work efficiency 
A)  Job enlargement 
B)  Job rotation 
C)  Job enrichment 
D)  Job specialization 
E)  None of these strategies increases work efficiency

Question 2

Research suggests that men and women differ in their attitudes towards money.

Accepted Answer

A) True 
 B)False

Question 3

Job status-based rewards:

Accepted Answer

A)  encourage employees to exaggerate job duties and hoard resources. 
B)  motivate employees to compete for positions further up the organization. 
C)  tend to encourage bureaucratic hierarchy. 
D)  All of the answers are correct. 
E)  None of the above. 
A)  encourage employees to exaggerate job duties and hoard resources. 
B)  motivate employees to compete for positions further up the organization. 
C)  tend to encourage bureaucratic hierarchy. 
D)  All of the answers are correct. 
E)  None of the above.

Question 4

Mental imagery helps us to anticipate and work out solutions to potential obstacles in our work.

Accepted Answer

A) True 
 B)False

Question 5

A rubber recycling plant employed 150 unskilled and relatively low-paid production employees.Although employees were unhappy about their pay levels as well as noise and heat in the plant,most had high seniority because there were many other employment opportunities in the community.To motivate the workforce,the new plant manager decided to enrich the production jobs by giving them a wider variety of tasks to perform and giving them more autonomy regarding when they performed those tasks.However,rather than increase job performance,the changes resulted in more complaints from employees,higher absenteeism due to stress and a slight increase in turnover.Based on your knowledge of job design,explain why these results may have occurred.

Accepted Answer

This question addresses the contingencie

Question 6

At a television station,camera operators learned how to become reporters,while reporters learned to operate cameras.These jobs were then merged into the job of video journalist,which involved operating a camera and reporting the news.This change is an example of:

Accepted Answer

A)  increasing job specialization. 
B)  encouraging mental imagery. 
C)  increasing job enrichment by establishing client relationships. 
D)  introducing job rotation. 
E)  None of the answers apply. 
A)  increasing job specialization. 
B)  encouraging mental imagery. 
C)  increasing job enrichment by establishing client relationships. 
D)  introducing job rotation. 
E)  None of the answers apply.

Question 7

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT a component of empowerment?

Accepted Answer

A)  Impact 
B)  Meaning 
C)  Mental imagery 
D)  Self-determination 
E)  Competence 
A)  Impact 
B)  Meaning 
C)  Mental imagery 
D)  Self-determination 
E)  Competence

Question 9

Employee share ownership plans (ESOP):

Accepted Answer

A)  include any arrangements where a share of company profits is put aside and distributed to a designated group of employees. 
B)  pay employees a bonus based on the amount of labour or materials costs they save the company. 
C)  calculate pay by the number of units produced by the employee. 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  include any arrangements where a share of company profits is put aside and distributed to a designated group of employees. 
B)  pay employees a bonus based on the amount of labour or materials costs they save the company. 
C)  calculate pay by the number of units produced by the employee. 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 10

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

Accepted Answer

A)  motivate all of NTC's employees to perform their jobs better. 
B)  motivate employees whose lower-level needs have not yet been satisfied. 
C)  increase job satisfaction among employees who value those conditions. 
D)  reduce job dissatisfaction among NTC's employees but will not motivate them to perform their jobs. 
E)  cause employees to quit their jobs more than if these special benefits were not provided. 
A)  motivate all of NTC's employees to perform their jobs better. 
B)  motivate employees whose lower-level needs have not yet been satisfied. 
C)  increase job satisfaction among employees who value those conditions. 
D)  reduce job dissatisfaction among NTC's employees but will not motivate them to perform their jobs. 
E)  cause employees to quit their jobs more than if these special benefits were not provided.

Question 11

A high degree of autonomy,task identity,and task significance are important conditions for:

Accepted Answer

A)  job specialization. 
B)  competency-based pay. 
C)  empowerment. 
D)  scientific management. 
E)  All of the answers are correct. 
A)  job specialization. 
B)  competency-based pay. 
C)  empowerment. 
D)  scientific management. 
E)  All of the answers are correct.

Question 12

One problem with seniority-based rewards is that they cause higher turnover.

Accepted Answer

A) True 
 B)False

Question 13

Self-leadership includes the practice of self-reinforcement.

Accepted Answer

A) True 
 B)False

Question 14

Job evaluation mainly supports the competency approach to rewards.

Accepted Answer

A) True 
 B)False

Question 15

______ and ______ are typically organizational-level rewards.

Accepted Answer

A)  Commissions; bonuses 
B)  ESOPS; profit sharing 
C)  Gainsharing; commitssions 
D)  Piece rate; gainsharing 
E)  Balanced scorecards; commissions 
A)  Commissions; bonuses 
B)  ESOPS; profit sharing 
C)  Gainsharing; commitssions 
D)  Piece rate; gainsharing 
E)  Balanced scorecards; commissions

Question 16

In 1436,the waterways of Venice were used to fully load 10 galleons with supplies in just six hours.As each vessel was towed along the narrow waterway,people at each house transferred munitions and other supplies to the passing vessel.By the end of the street,each vessel was fully loaded and ready for sailing.This event,known as the 'Arsenal of Venice',is an early example of:

Accepted Answer

A)  self-leadership 
B)  gainsharing 
C)  job specialization 
D)  constructive thought patterns 
E)  job rotation 
A)  self-leadership 
B)  gainsharing 
C)  job specialization 
D)  constructive thought patterns 
E)  job rotation

Question 17

Empowerment is the process of putting employees in situations involving job rotation and job enlargement.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is NOT a core job characteristic in the job characteristics model?

Accepted Answer

A)  skill variety 
B)  task significance 
C)  job feedback 
D)  experienced meaningfulness 
E)  task identity 
A)  skill variety 
B)  task significance 
C)  job feedback 
D)  experienced meaningfulness 
E)  task identity

Question 19

According to the job characteristics model,which core job characteristic results in a feeling of responsibility for the employee?

Accepted Answer

A)  Feedback from job and skill variety 
B)  Autonomy 
C)  Skill variety, task identity and task significance 
D)  Task identity 
E)  All of the answers are correct. 
A)  Feedback from job and skill variety 
B)  Autonomy 
C)  Skill variety, task identity and task significance 
D)  Task identity 
E)  All of the answers are correct.

Question 20

A video journalist's job consists of operating the camera,reporting the story,and often editing the work,whereas these three tasks are traditionally performed by three people.Video journalism is an example of:

Accepted Answer

A)  self-leadership. 
B)  job enrichment. 
C)  job enlargement. 
D)  job specialization. 
E)  job enrichment and job enlargement. 
A)  self-leadership. 
B)  job enrichment. 
C)  job enlargement. 
D)  job specialization. 
E)  job enrichment and job enlargement.

Which of the following job design strategies tends to increase work efficiency?

Research suggests that men and women differ in their attitudes towards money.

Job status-based rewards:

Mental imagery helps us to anticipate and work out solutions to potential obstacles in our work.

At a television station,camera operators learned how to become reporters,while reporters learned to operate cameras.These jobs were then merged into the job of video journalist,which involved operating a camera and reporting the news.This change is an example of:

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Which of the following is NOT a component of empowerment?

Employee share ownership plans (ESOP):

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

A high degree of autonomy,task identity,and task significance are important conditions for:

One problem with seniority-based rewards is that they cause higher turnover.

Self-leadership includes the practice of self-reinforcement.

Job evaluation mainly supports the competency approach to rewards.

and are typically organizational-level rewards.

Empowerment is the process of putting employees in situations involving job rotation and job enlargement.

Which of the following is NOT a core job characteristic in the job characteristics model?

According to the job characteristics model,which core job characteristic results in a feeling of responsibility for the employee?

A video journalist's job consists of operating the camera,reporting the story,and often editing the work,whereas these three tasks are traditionally performed by three people.Video journalism is an example of:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 6: Applied Performance Practices

Which of the following job design strategies tends to increase work efficiency?

Research suggests that men and women differ in their attitudes towards money.

Job status-based rewards:

Mental imagery helps us to anticipate and work out solutions to potential obstacles in our work.

At a television station,camera operators learned how to become reporters,while reporters learned to operate cameras.These jobs were then merged into the job of video journalist,which involved operating a camera and reporting the news.This change is an example of:

Two ways to enrich jobs are by clustering jobs into natural groups and by establishing client relationships.

Which of the following is NOT a component of empowerment?

Employee share ownership plans (ESOP):

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

A high degree of autonomy,task identity,and task significance are important conditions for:

One problem with seniority-based rewards is that they cause higher turnover.

Self-leadership includes the practice of self-reinforcement.

Job evaluation mainly supports the competency approach to rewards.

______ and ______ are typically organizational-level rewards.

Empowerment is the process of putting employees in situations involving job rotation and job enlargement.

Which of the following is NOT a core job characteristic in the job characteristics model?

According to the job characteristics model,which core job characteristic results in a feeling of responsibility for the employee?

A video journalist's job consists of operating the camera,reporting the story,and often editing the work,whereas these three tasks are traditionally performed by three people.Video journalism is an example of:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

and are typically organizational-level rewards.