Question 1

A unique feature of Herzberg's motivator-hygiene theory is that it:

Accepted Answer

A)  states that improving motivators increases job satisfaction but does not decrease job dissatisfaction. 
B)  states that employees can be satisfied with their jobs but not motivated to perform their jobs. 
C)  identifies job specialization as the main source of higher need fulfillment. 
D)  views job satisfaction and dissatisfaction as opposites. 
E)  recognizes money as the primary motivator in organizational settings. 
A)  states that improving motivators increases job satisfaction but does not decrease job dissatisfaction. 
B)  states that employees can be satisfied with their jobs but not motivated to perform their jobs. 
C)  identifies job specialization as the main source of higher need fulfillment. 
D)  views job satisfaction and dissatisfaction as opposites. 
E)  recognizes money as the primary motivator in organizational settings.

Question 2

The philosophy behind scientific management is to increase job enrichment and thereby improve employee satisfaction.

Accepted Answer

A) True 
 B)False

Question 3

Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."

Accepted Answer

Whether job enrichment is more effective

Question 4

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Accepted Answer

A) True 
 B)False

Question 5

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Accepted Answer

A) True 
 B)False

Question 6

Self-monitoring and designing natural rewards are both:

Accepted Answer

A)  constructive thought pattern practices. 
B)  forms of job specialization. 
C)  discouraged by organizational behaviour scholars. 
D)  part of the self-leadership process. 
E)  elements of competency-based rewards. 
A)  constructive thought pattern practices. 
B)  forms of job specialization. 
C)  discouraged by organizational behaviour scholars. 
D)  part of the self-leadership process. 
E)  elements of competency-based rewards.

Question 7

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Accepted Answer

A)  Membership and seniority-based pay 
B)  Skill-based pay 
C)  Piece-rate rewards 
D)  Competency-based pay 
E)  All of the answers are correct. 
A)  Membership and seniority-based pay 
B)  Skill-based pay 
C)  Piece-rate rewards 
D)  Competency-based pay 
E)  All of the answers are correct.

Question 8

Self-leadership includes several elements,including:

Accepted Answer

A)  job specialization and self-reinforcement. 
B)  task identity and task significance. 
C)  job evaluation and self-monitoring. 
D)  autonomy and gainsharing. 
E)  positive self-talk and personal goal setting. 
A)  job specialization and self-reinforcement. 
B)  task identity and task significance. 
C)  job evaluation and self-monitoring. 
D)  autonomy and gainsharing. 
E)  positive self-talk and personal goal setting.

Question 9

The chief executive of a mid-sized manufacturing company has hired you to design the work site and any other conditions necessary for employees to feel more empowered.Describe three important conditions you would ensure existed in this plant to improve empowerment among production employees.Your answer should also briefly define empowerment.

Accepted Answer

The textbook describes several factors t

Question 10

Your supervisor has been reading about self-leadership and is intrigued by the concept.Discuss how she can encourage self-leadership and which conditions would make self-leadership more likely to occur.

Accepted Answer

Students should distinguish between pers

Question 11

Empowerment flourishes in organizations that have a learning orientation culture.

Accepted Answer

A) True 
 B)False

Question 12

Competency-based rewards are expensive.

Accepted Answer

A) True 
 B)False

Question 13

Self-leadership calls for employees to engage in negative self-talk to help them recognize their limitations.

Accepted Answer

A) True 
 B)False

Question 14

ABC Ltd.has a large secretarial pool on the third floor of company headquarters where professional and lower-level managers have their reports and other documents word-processed.The tasks are received by the secretarial pool coordinator and assigned randomly (on an availability basis)to secretaries in the pool.The secretaries often do not know the managers or professionals for whom the word-processing assignment is being completed.They rarely find out about the quality of their work because revisions are often sent to other secretaries in the pool due to the rotating work assignment system.Some assignments involve simple word-processing while others require complex formatting using more sophisticated word-processing software.Some secretaries don't mind working in the pool,but most are there because it represents the entry-level secretarial position.They resent the lack of control over work assignments and look forward to being transferred to other secretarial jobs in the firm where there is more freedom to schedule their own work activities.Turnover in the pool is much higher than for other support staff at ABC Ltd.What job design strategy would you recommend to improve employee effectiveness in ABC's secretarial pool?

Accepted Answer

From the information presented,we know t

Question 15

People are empowered when they feel self-determination,meaning,competence,and impact regarding their role in the organization.

Accepted Answer

A) True 
 B)False

Question 16

Team rewards increase employee preferences for team-based work arrangements.

Accepted Answer

A) True 
 B)False

Question 17

___________ are often "golden handcuffs" that potentially increase continuance commitment.

Accepted Answer

A)  Gainsharing rewards 
B)  Job status rewards 
C)  Team-based rewards 
D)  Competency-based rewards 
E)  Membership/seniority rewards. 
A)  Gainsharing rewards 
B)  Job status rewards 
C)  Team-based rewards 
D)  Competency-based rewards 
E)  Membership/seniority rewards.

Question 18

Knowledge of results originates primarily from:

Accepted Answer

A)  job feedback 
B)  skill variety 
C)  autonomy 
D)  task significance 
E)  task identity 
A)  job feedback 
B)  skill variety 
C)  autonomy 
D)  task significance 
E)  task identity

Question 19

Job rotation has all of the following effects EXCEPT:

Accepted Answer

A)  reduces boredom on the job. 
B)  reduces repetitive strain injuries. 
C)  helps employees to learn skills to work in multiple jobs. 
D)  tests each person's level of self-leadership. 
E)  None of the answers apply. 
A)  reduces boredom on the job. 
B)  reduces repetitive strain injuries. 
C)  helps employees to learn skills to work in multiple jobs. 
D)  tests each person's level of self-leadership. 
E)  None of the answers apply.

Question 20

Self-leadership relies on ideas from:

Accepted Answer

A)  sports psychology. 
B)  social learning theory. 
C)  goal setting. 
D)  All of the answers are correct. 
E)  social learning theory and goal setting. 
A)  sports psychology. 
B)  social learning theory. 
C)  goal setting. 
D)  All of the answers are correct. 
E)  social learning theory and goal setting.

A unique feature of Herzberg's motivator-hygiene theory is that it:

The philosophy behind scientific management is to increase job enrichment and thereby improve employee satisfaction.

Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Self-monitoring and designing natural rewards are both:

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Self-leadership includes several elements,including:

Your supervisor has been reading about self-leadership and is intrigued by the concept.Discuss how she can encourage self-leadership and which conditions would make self-leadership more likely to occur.

Empowerment flourishes in organizations that have a learning orientation culture.

Competency-based rewards are expensive.

Self-leadership calls for employees to engage in negative self-talk to help them recognize their limitations.

People are empowered when they feel self-determination,meaning,competence,and impact regarding their role in the organization.

Team rewards increase employee preferences for team-based work arrangements.

___________ are often "golden handcuffs" that potentially increase continuance commitment.

Knowledge of results originates primarily from:

Job rotation has all of the following effects EXCEPT:

Self-leadership relies on ideas from:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 6: Applied Performance Practices

A unique feature of Herzberg's motivator-hygiene theory is that it:

The philosophy behind scientific management is to increase job enrichment and thereby improve employee satisfaction.

Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Self-monitoring and designing natural rewards are both:

Which reward system tends to discourage poor performers from voluntarily leaving the organization?

Self-leadership includes several elements,including:

Your supervisor has been reading about self-leadership and is intrigued by the concept.Discuss how she can encourage self-leadership and which conditions would make self-leadership more likely to occur.

Empowerment flourishes in organizations that have a learning orientation culture.

Competency-based rewards are expensive.

Self-leadership calls for employees to engage in negative self-talk to help them recognize their limitations.

People are empowered when they feel self-determination,meaning,competence,and impact regarding their role in the organization.

Team rewards increase employee preferences for team-based work arrangements.

___________ are often "golden handcuffs" that potentially increase continuance commitment.

Knowledge of results originates primarily from:

Job rotation has all of the following effects EXCEPT:

Self-leadership relies on ideas from:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters