Exam 6: Applied Performance Practices

Which of the following is most consistent with the idea that employees are expected to continuously learn skills that will keep them employed?

Employees at CyberTech perform repetitive jobs that has resulted in boredom as well as repetitive strain injury.Technology makes it difficult to combine existing jobs,but the company wants to make employees more multiskilled.Which of the following would best help CyberTech to improve this situation?

Job status rewards usually offer which of the following benefits to organizations?

How do growth needs relate to the job characteristics model?

Employees are more likely to feel empowered in jobs with a high degree of autonomy,task identity,and task significance.

Job enrichment tends to increase the quality of products or services.

Which of these performance-based rewards tends to create the lowest E-to-P expectancy?

One problem with empowerment is that it tends to make employees less responsive to the company's needs and objectives.

XYZ Ltd.has just introduced a performance-based reward system for all production employees.The plan pays employees a team-based bonus based on the reduction of labour costs per unit in the production department.Describe three strategies to ensure that this and other performance-based reward systems are effective.Your answer should also briefly state the type of reward system used by XYZ Ltd.

Work quality tends to increase with:

Job evaluations are used in which type of reward system?

Which of these job design actions is mainly a form of job enlargement?

Task identity is the main job characteristic related to job enrichment.

Mental imagery helps employees to:

When only subjective sources of information about an employee's performance are available,companies should rely on multiple sources of information.

According to your text,the likelihood of a person engaging in self-leadership depends on:

Busy Bee Ltd.has a large secretarial pool on the third floor of company headquarters where professional and lower-level managers have their reports and other documents word-processed.The tasks are received by the secretarial pool coordinator and assigned randomly (on an availability basis)to secretaries in the pool.The secretaries often do not know the managers or professionals for whom the word-processing assignment is being completed.They rarely find out about the quality of their work because revisions are often sent to other secretaries in the pool due to the rotating work assignment system.Some assignments involve simple word-processing while others require complex formatting using more sophisticated word-processing software.Some secretaries don't mind working in the pool,but most are there because it represents the entry-level secretarial position.They resent the lack of control over work assignments and look forward to being transferred to other secretarial jobs in the firm where there is more freedom to schedule their own work activities.Turnover in the pool is much higher than for other support staff at Busy Bee Ltd.Would job enlargement (combining tasks)be an effective job design strategy for employees in Busy Bee's secretarial pool?

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Employee share ownership plans and share options tend to create an 'ownership culture' in which employees feel aligned with the organization's success.

Empowerment is known to: