Question 1

Systemic discrimination is often unintentional.

Accepted Answer

A) True 
 B)False

Question 2

Someone who is new to the job and has a low sense of achievement is:

Accepted Answer

A)  less likely to engage in stereotyping. 
B)  more likely to engage in fundamental attribution error. 
C)  more likely to have a strong learning orientation. 
D)  more vulnerable to the supervisor's self-fulfilling prophecies of that employee. 
E)  more likely to engage in behaviour modification. 
A)  less likely to engage in stereotyping. 
B)  more likely to engage in fundamental attribution error. 
C)  more likely to have a strong learning orientation. 
D)  more vulnerable to the supervisor's self-fulfilling prophecies of that employee. 
E)  more likely to engage in behaviour modification.

Question 3

Stereotyping helps up in several valuable ways.

Accepted Answer

A) True 
 B)False

Question 4

Self-concept clarity increases as they get older.

Accepted Answer

A) True 
 B)False

Question 5

The social identity theory attempts to explain

Accepted Answer

A)  how we compare ourselves with people who do not belong in our groups. 
B)  why we homogenize others by believing people within a group share common traits. 
C)  how we defining ourselves in terms of the groups in which we can be identified. 
D)  All of the answers are correct. 
E)  how we compare ourselves with people who do not belong in our groups and defining ourselves in terms of the groups in which we can be identified. 
A)  how we compare ourselves with people who do not belong in our groups. 
B)  why we homogenize others by believing people within a group share common traits. 
C)  how we defining ourselves in terms of the groups in which we can be identified. 
D)  All of the answers are correct. 
E)  how we compare ourselves with people who do not belong in our groups and defining ourselves in terms of the groups in which we can be identified.

Question 6

Self-enhancement can result in bad decisions.

Accepted Answer

A) True 
 B)False

Question 7

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

Accepted Answer

A)  self-serving bias. 
B)  recency effect. 
C)  false-consensus effect. 
D)  self-fulfilling prophecy. 
E)  personal identity. 
A)  self-serving bias. 
B)  recency effect. 
C)  false-consensus effect. 
D)  self-fulfilling prophecy. 
E)  personal identity.

Question 8

Which of these statements about self-enhancement is FALSE?

Accepted Answer

A)  People tend to rate themselves above average. 
B)  People tend to recall positive feedback while forgetting negative feedback. 
C)  We tend to attribute out successes to personal motivation or ability. 
D)  We blame the situation for our mistakes. 
E)  We empathize with others when they experience failure. 
A)  People tend to rate themselves above average. 
B)  People tend to recall positive feedback while forgetting negative feedback. 
C)  We tend to attribute out successes to personal motivation or ability. 
D)  We blame the situation for our mistakes. 
E)  We empathize with others when they experience failure.

Question 9

In organizational settings,empathy:

Accepted Answer

A)  has both a cognitive and emotional component. 
B)  improves sensitivity to the external causes of another person's behaviour and results. 
C)  can reduce the likelihood of fundamental attribution error. 
D)  All of the answers are correct. 
E)  has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results. 
A)  has both a cognitive and emotional component. 
B)  improves sensitivity to the external causes of another person's behaviour and results. 
C)  can reduce the likelihood of fundamental attribution error. 
D)  All of the answers are correct. 
E)  has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.

Question 10

Attribution theory mainly explains the selective attention process.

Accepted Answer

A) True 
 B)False

Question 11

An internal locus of control characterizes people who think only of themselves rather than people around them.

Accepted Answer

A) True 
 B)False

Question 12

In the Johari Window,the ___________ area includes information about you that is known both to you and others.

Accepted Answer

A)  mid-level 
B)  hidden 
C)  unknown 
D)  blind 
E)  open 
A)  mid-level 
B)  hidden 
C)  unknown 
D)  blind 
E)  open

Question 13

Stereotyping is partly responsible for prejudice and discrimination.

Accepted Answer

A) True 
 B)False

Question 14

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Accepted Answer

A) True 
 B)False

Question 15

NuGas Corp.has just sent a dozen (mostly white male)managers from Germany to its exploration site in a remote area of Indonesia.Few of these managers have worked with Indonesian employees,so the company has asked you to design an on-site one-day experiential training program to help these managers to minimize perceptual problems that might otherwise occur.The program must be experiential (i.e.participants interact with each other rather than attend an awareness lecture)and the activities must help the managers to discover biases that may be hidden or unknown to them.Describe the key features of this training program and discuss its conceptual foundations.

Accepted Answer

This question relates to the Johari Wind

Question 16

Halo effect is more likely to occur when:

Accepted Answer

A)  we know the target person and have a good opportunity to measure his or her job performance. 
B)  we have low expectations of the target person. 
C)  we have a high level of learning orientation. 
D)  we are very good at delaying the formation of first impressions. 
E)  we lack concrete information about the target person and we are not motivated to search for it. 
A)  we know the target person and have a good opportunity to measure his or her job performance. 
B)  we have low expectations of the target person. 
C)  we have a high level of learning orientation. 
D)  we are very good at delaying the formation of first impressions. 
E)  we lack concrete information about the target person and we are not motivated to search for it.

Question 17

According to the fundamental attribution error:

Accepted Answer

A)  people seldom make attributions about their own behaviour. 
B)  the likelihood of making an error attributing the behaviour of another person increases with your familiarity of that other person. 
C)  we tend to believe that other people have the same beliefs and behaviours that we have. 
D)  we tend to believe the behaviour of other people is caused more by their motivation and ability than by factors beyond their control. 
E)  we tend to believe that colleagues perform their jobs better than we perform our job. 
A)  people seldom make attributions about their own behaviour. 
B)  the likelihood of making an error attributing the behaviour of another person increases with your familiarity of that other person. 
C)  we tend to believe that other people have the same beliefs and behaviours that we have. 
D)  we tend to believe the behaviour of other people is caused more by their motivation and ability than by factors beyond their control. 
E)  we tend to believe that colleagues perform their jobs better than we perform our job.

Question 18

Primacy and recency effects are two attribution errors.

Accepted Answer

A) True 
 B)False

Question 19

Social identity theory says that:

Accepted Answer

A)  we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
B)  we tend to believe our own actions are caused by motivation or ability rather than the situation. 
C)  our expectations about another person cause that person to act in a way that is consistent with those expectations. 
D)  we quickly form an opinion of people based on the first information we receive about them. 
E)  our emotions screen out large blocks of information that threaten our beliefs and values. 
A)  we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
B)  we tend to believe our own actions are caused by motivation or ability rather than the situation. 
C)  our expectations about another person cause that person to act in a way that is consistent with those expectations. 
D)  we quickly form an opinion of people based on the first information we receive about them. 
E)  our emotions screen out large blocks of information that threaten our beliefs and values.

Question 20

A perception of one's competence to perform across a variety of situations indicates:

Accepted Answer

A)  an external locus of control. 
B)  a high level of introversion. 
C)  an advanced personality deficiency. 
D)  a high level of self-efficacy. 
E)  an internal locus of control. 
A)  an external locus of control. 
B)  a high level of introversion. 
C)  an advanced personality deficiency. 
D)  a high level of self-efficacy. 
E)  an internal locus of control.

Systemic discrimination is often unintentional.

Someone who is new to the job and has a low sense of achievement is:

Stereotyping helps up in several valuable ways.

Self-concept clarity increases as they get older.

The social identity theory attempts to explain

Self-enhancement can result in bad decisions.

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

Which of these statements about self-enhancement is FALSE?

In organizational settings,empathy:

Attribution theory mainly explains the selective attention process.

An internal locus of control characterizes people who think only of themselves rather than people around them.

In the Johari Window,the ___________ area includes information about you that is known both to you and others.

Stereotyping is partly responsible for prejudice and discrimination.

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Halo effect is more likely to occur when:

According to the fundamental attribution error:

Primacy and recency effects are two attribution errors.

Social identity theory says that:

A perception of one's competence to perform across a variety of situations indicates:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Systemic discrimination is often unintentional.

Someone who is new to the job and has a low sense of achievement is:

Stereotyping helps up in several valuable ways.

Self-concept clarity increases as they get older.

The social identity theory attempts to explain

Self-enhancement can result in bad decisions.

A perceptual error in which we tend to believe that other people hold the same beliefs and attitudes that we do refers to:

Which of these statements about self-enhancement is FALSE?

In organizational settings,empathy:

Attribution theory mainly explains the selective attention process.

An internal locus of control characterizes people who think only of themselves rather than people around them.

In the Johari Window,the ___________ area includes information about you that is known both to you and others.

Stereotyping is partly responsible for prejudice and discrimination.

Self-fulfilling prophecy tends to have a stronger effect on employees who are new to the job than on employees who have worked in that job for a few years.

Halo effect is more likely to occur when:

According to the fundamental attribution error:

Primacy and recency effects are two attribution errors.

Social identity theory says that:

A perception of one's competence to perform across a variety of situations indicates:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters