Question 1

Organizational politics is more common where decisions are:

Accepted Answer

A)  easy to understand. 
B)  based on complex and ambiguous rules. 
C)  based on the brainstorming technique. 
D)  based on clearly defined rules. 
E)  none of these conditions. 
A)  easy to understand. 
B)  based on complex and ambiguous rules. 
C)  based on the brainstorming technique. 
D)  based on clearly defined rules. 
E)  none of these conditions.

Question 2

Silent authority,assertiveness,and exchange are three sources of power.

Accepted Answer

A) True 
 B)False

Question 3

Power is defined as influence in motion.

Accepted Answer

A) True 
 B)False

Question 4

The capacity to influence others in organizational settings is known as:

Accepted Answer

A)  organizational politics 
B)  coercion 
C)  impression management 
D)  organizational influence 
E)  organizational power 
A)  organizational politics 
B)  coercion 
C)  impression management 
D)  organizational influence 
E)  organizational power

Question 5

Which of the following is an example of the influence tactic of controlling information?

Accepted Answer

A)  A new executive immediately posts his diplomas and awards on the office wall for others to see. 
B)  To demonstrate that cost overrun errors aren't due to production employees, the production manager privately shows senior executives examples of how the marketing manager makes mistakes on orders. 
C)  The vice-president of marketing deliberately places an issue that she dislikes near the bottom of next meeting's agenda (rather than near the top) so there is less chance the meeting will have time to address that issue. 
D)  To increase the chances of promotion to a more senior job in the company, an employee exaggerates to management about his role on the executive of a non-profit group. 
E)  Airline employees threaten to go on strike just a few weeks before the company begins its busiest season and most profitable part of the year. 
A)  A new executive immediately posts his diplomas and awards on the office wall for others to see. 
B)  To demonstrate that cost overrun errors aren't due to production employees, the production manager privately shows senior executives examples of how the marketing manager makes mistakes on orders. 
C)  The vice-president of marketing deliberately places an issue that she dislikes near the bottom of next meeting's agenda (rather than near the top) so there is less chance the meeting will have time to address that issue. 
D)  To increase the chances of promotion to a more senior job in the company, an employee exaggerates to management about his role on the executive of a non-profit group. 
E)  Airline employees threaten to go on strike just a few weeks before the company begins its busiest season and most profitable part of the year.

Question 6

Comment on the accuracy of the following statement and explain your answer: "Legitimate power is assigned by the organization to job holders".

Accepted Answer

This statement is generally FALSE becaus

Question 7

A 360-degree feedback system gives employees which source of power over their bosses?

Accepted Answer

A)  Referent 
B)  Reward 
C)  Legitimate 
D)  Expert 
E)  360-degree feedback is not a source of power for employees over their bosses 
A)  Referent 
B)  Reward 
C)  Legitimate 
D)  Expert 
E)  360-degree feedback is not a source of power for employees over their bosses

Question 8

Legitimate,referent,and expert are:

Accepted Answer

A)  different types of organizational politics 
B)  different forms of visibility. 
C)  different sources of organizational power 
D)  different types of substitutability 
E)  different contingencies of organizational power 
A)  different types of organizational politics 
B)  different forms of visibility. 
C)  different sources of organizational power 
D)  different types of substitutability 
E)  different contingencies of organizational power

Question 9

Employees are more likely to comply with a supervisor's legitimate power when:

Accepted Answer

A)  the employees have a high power distance value. 
B)  the power holder gives orders outside the employees' normal role requirements. 
C)  the company encourages people to disobey orders that interfere with their work. 
D)  the employees have a low power distance value. 
E)  the employees have low collectivism. 
A)  the employees have a high power distance value. 
B)  the power holder gives orders outside the employees' normal role requirements. 
C)  the company encourages people to disobey orders that interfere with their work. 
D)  the employees have a low power distance value. 
E)  the employees have low collectivism.

Question 10

Forming coalitions is considered a political tactic,whereas cultivating networks is not.

Accepted Answer

A) True 
 B)False

Question 11

The ______________ is a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you.

Accepted Answer

A)  norm of expectation 
B)  norm of replication 
C)  norm of reciprocity 
D)  norm of obligation 
E)  norm of equity 
A)  norm of expectation 
B)  norm of replication 
C)  norm of reciprocity 
D)  norm of obligation 
E)  norm of equity

Question 12

Flattering your boss and helping co-workers with their work:

Accepted Answer

A)  are not forms of influence. 
B)  are two sources of power. 
C)  are two ingratiation activities. 
D)  are forms of silent authority and upward appeal, respectively. 
E)  are two political tactics that are not influence strategies. 
A)  are not forms of influence. 
B)  are two sources of power. 
C)  are two ingratiation activities. 
D)  are forms of silent authority and upward appeal, respectively. 
E)  are two political tactics that are not influence strategies.

Question 13

Ingratiation includes which of the following?

Accepted Answer

A)  Flattering your boss 
B)  Helping co-workers with their work. 
C)  Seeking advice from other people. 
D)  All of these are forms of ingratiation. 
E)  Only helping co-workers and seeking advice from others represent examples of ingratiation. 
A)  Flattering your boss 
B)  Helping co-workers with their work. 
C)  Seeking advice from other people. 
D)  All of these are forms of ingratiation. 
E)  Only helping co-workers and seeking advice from others represent examples of ingratiation.

Question 14

Which of the following statements is FALSE?

Accepted Answer

A)  Exchange tactics tend to be more common and effective between supervisors and subordinates in Canada than in most Asian cultures. 
B)  Ingratiation tends to minimize conflict and support a trusting relationship. 
C)  A person's position in the organizational hierarchy is a factor when determining the best influence tactic to apply. 
D)  People with strong expert power would be more successful applying persuasion than any other influence tactic. 
E)  Employees lose respect for supervisors who engage in ingratiation and impression management. 
A)  Exchange tactics tend to be more common and effective between supervisors and subordinates in Canada than in most Asian cultures. 
B)  Ingratiation tends to minimize conflict and support a trusting relationship. 
C)  A person's position in the organizational hierarchy is a factor when determining the best influence tactic to apply. 
D)  People with strong expert power would be more successful applying persuasion than any other influence tactic. 
E)  Employees lose respect for supervisors who engage in ingratiation and impression management.

Question 15

A coalition attempts to influence people outside the group by pooling the resources and power of its members.

Accepted Answer

A) True 
 B)False

Question 16

Extreme forms of assertiveness include blackmailing colleagues.

Accepted Answer

A) True 
 B)False

Question 17

______________ is part of a larger influence tactic called _____________.

Accepted Answer

A)  Persuasion; upward influence 
B)  Ingratiation; impression management 
C)  Upward appeal; persuasion 
D)  Persuasion; ingratiation 
E)  Impression management; persuasion 
A)  Persuasion; upward influence 
B)  Ingratiation; impression management 
C)  Upward appeal; persuasion 
D)  Persuasion; ingratiation 
E)  Impression management; persuasion

Question 18

Which of the following is NOT a distinct source of power?

Accepted Answer

A)  Legitimate power 
B)  Centrality power 
C)  Referent power 
D)  Coercive power 
E)  Expert power 
A)  Legitimate power 
B)  Centrality power 
C)  Referent power 
D)  Coercive power 
E)  Expert power

Question 19

Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

Accepted Answer

A) True 
 B)False

Question 20

What do we mean by the statement: "Power does not flow to unknown people in the organization'?

Accepted Answer

This statement refers to the relevance o

Organizational politics is more common where decisions are:

Silent authority,assertiveness,and exchange are three sources of power.

Power is defined as influence in motion.

The capacity to influence others in organizational settings is known as:

Which of the following is an example of the influence tactic of controlling information?

Comment on the accuracy of the following statement and explain your answer: "Legitimate power is assigned by the organization to job holders".

A 360-degree feedback system gives employees which source of power over their bosses?

Legitimate,referent,and expert are:

Employees are more likely to comply with a supervisor's legitimate power when:

Forming coalitions is considered a political tactic,whereas cultivating networks is not.

The ______________ is a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you.

Flattering your boss and helping co-workers with their work:

Ingratiation includes which of the following?

Which of the following statements is FALSE?

A coalition attempts to influence people outside the group by pooling the resources and power of its members.

Extreme forms of assertiveness include blackmailing colleagues.

__ is part of a larger influence tactic called _.

Which of the following is NOT a distinct source of power?

Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

What do we mean by the statement: "Power does not flow to unknown people in the organization'?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 10: Power and Influence in the Workplace

Organizational politics is more common where decisions are:

Silent authority,assertiveness,and exchange are three sources of power.

Power is defined as influence in motion.

The capacity to influence others in organizational settings is known as:

Which of the following is an example of the influence tactic of controlling information?

Comment on the accuracy of the following statement and explain your answer: "Legitimate power is assigned by the organization to job holders".

A 360-degree feedback system gives employees which source of power over their bosses?

Legitimate,referent,and expert are:

Employees are more likely to comply with a supervisor's legitimate power when:

Forming coalitions is considered a political tactic,whereas cultivating networks is not.

The ______________ is a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you.

Flattering your boss and helping co-workers with their work:

Ingratiation includes which of the following?

Which of the following statements is FALSE?

A coalition attempts to influence people outside the group by pooling the resources and power of its members.

Extreme forms of assertiveness include blackmailing colleagues.

______________ is part of a larger influence tactic called _____________.

Which of the following is NOT a distinct source of power?

Some writers describe charisma as both a "gift" and a "curse" within the charismatic person.

What do we mean by the statement: "Power does not flow to unknown people in the organization'?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

__ is part of a larger influence tactic called _.