Question 1

Which of the following should the company provide to help Rachel accommodate her impairment and comply with the Americans with Disabilities Act (ADA)?

Accepted Answer

A)  Assistive technology 
B)  Technical support services 
C)  Support groups 
D)  A virtual workplace 
E)  A personal assistant 
A)  Assistive technology 
B)  Technical support services 
C)  Support groups 
D)  A virtual workplace 
E)  A personal assistant

Question 2

Hostile environment harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

Accepted Answer

A) True 
 B)False

Question 3

An organization that has very little cultural integration of diverse workers is a:

Accepted Answer

A)  monolithic organization. 
B)  multicultural organization. 
C)  heterogeneous organization. 
D)  pluralistic organization. 
E)  monopolistic organization. 
A)  monolithic organization. 
B)  multicultural organization. 
C)  heterogeneous organization. 
D)  pluralistic organization. 
E)  monopolistic organization.

Question 4

In Scenario A,both Carmela and Penny have experienced:

Accepted Answer

A)  communication problems. 
B)  workplace violence. 
C)  sexual harassment. 
D)  sexual assault. 
E)  racial discrimination. 
A)  communication problems. 
B)  workplace violence. 
C)  sexual harassment. 
D)  sexual assault. 
E)  racial discrimination.

Question 5

Integrating diversity into a corporate mission statement,providing adequate funding for diversity efforts,and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate:

Accepted Answer

A)  a commitment from the top management toward managing diversity. 
B)  an attempt to gain consumer preference for one's firm. 
C)  an attempt to measure diverse employee retention. 
D)  a positive organizational assessment. 
E)  an assessment of diversity goals. 
A)  a commitment from the top management toward managing diversity. 
B)  an attempt to gain consumer preference for one's firm. 
C)  an attempt to measure diverse employee retention. 
D)  a positive organizational assessment. 
E)  an assessment of diversity goals.

Question 6

Accommodating all sorts of differences among employees is sufficient for managing diversity.

Accepted Answer

A) True 
 B)False

Question 7

When individuals' interests,values,and cultures act as filters to distort,block,or select what they see and interpret,they tend to _____ their different colleagues.

Accepted Answer

A)  differentiate 
B)  stereotype 
C)  manipulate 
D)  accommodate 
E)  simulate 
A)  differentiate 
B)  stereotype 
C)  manipulate 
D)  accommodate 
E)  simulate

Question 8

Workers today,both women and men,are trying to achieve a balance between career and family.

Accepted Answer

A) True 
 B)False

Question 9

Identifying and reducing hidden biases toward minority groups are the basic goals behind:

Accepted Answer

A)  recruiting minorities. 
B)  diversity training. 
C)  skills training. 
D)  mentoring. 
E)  organizational assessment. 
A)  recruiting minorities. 
B)  diversity training. 
C)  skills training. 
D)  mentoring. 
E)  organizational assessment.

Question 10

Today's young workers from Generation Y are often described as high-performing and low-maintenance.

Accepted Answer

A) True 
 B)False

Question 11

What does "managing diversity" mean? Discuss the components of a diversified workforce.

Accepted Answer

Managing diversity refers to the practic

Question 12

Which of the following is NOT one of the top five approaches for more fully utilizing older employees?

Accepted Answer

A)  Benefit packages targeted toward older employees 
B)  Part-time work arrangements with continuation of benefits 
C)  Skill training for older employees 
D)  Educating managers in ways to utilize older workers 
E)  Increased availability of full-time work 
A)  Benefit packages targeted toward older employees 
B)  Part-time work arrangements with continuation of benefits 
C)  Skill training for older employees 
D)  Educating managers in ways to utilize older workers 
E)  Increased availability of full-time work

Question 13

List the basic components of an effective sexual harassment policy that organizations should use.

Accepted Answer

An effective sexual harassment policy sh

Question 14

To support diversity efforts,top management can set an example for other organization members by participating in diversity programs and making participation mandatory for all managers.

Accepted Answer

A) True 
 B)False

Question 15

Beth hired Bahman,who belongs to a minority group,to work in the accounting department,since he was highly skillful.However,the other workers resented Bahman's presence and excluded him from the work group.Bahman had difficulty performing,since he was not given the needed information to work expediently.Which of the following challenges of a diversified workforce is occurring in this scenario?

Accepted Answer

A)  Gender issues 
B)  Language barrier 
C)  Lower cohesiveness 
D)  Communication overload 
E)  Lack of flexibility 
A)  Gender issues 
B)  Language barrier 
C)  Lower cohesiveness 
D)  Communication overload 
E)  Lack of flexibility

Question 16

The largest unemployed minority population in the United States is:

Accepted Answer

A)  Hispanics. 
B)  African Americans. 
C)  people with disabilities. 
D)  immigrants. 
E)  Asians. 
A)  Hispanics. 
B)  African Americans. 
C)  people with disabilities. 
D)  immigrants. 
E)  Asians.

Question 17

By definition,managing diversity means that all individuals are to be treated the same.

Accepted Answer

A) True 
 B)False

Question 18

Training designed to allow all employees and managers to develop their ability to deal effectively with one another and with customers in a diverse environment is called:

Accepted Answer

A)  awareness building. 
B)  skills teaching. 
C)  support groups. 
D)  skill building. 
E)  career development. 
A)  awareness building. 
B)  skills teaching. 
C)  support groups. 
D)  skill building. 
E)  career development.

Question 19

The Bureau of Labor Statistics projects that there will be a(n):

Accepted Answer

A)  short supply of entry-level workers. 
B)  decrease in the number of female workers. 
C)  increase in the number of homogenous workforce. 
D)  demand for expatriates. 
E)  increase in the number of young workers. 
A)  short supply of entry-level workers. 
B)  decrease in the number of female workers. 
C)  increase in the number of homogenous workforce. 
D)  demand for expatriates. 
E)  increase in the number of young workers.

Question 20

Awareness building is designed to:

Accepted Answer

A)  increase awareness of the problems involved in employing minorities. 
B)  increase awareness of the skills of minority employees. 
C)  increase awareness of the meaning and importance of valuing diversity. 
D)  point out the deficiencies of individual managers. 
E)  teach specific skills to the minorities. 
A)  increase awareness of the problems involved in employing minorities. 
B)  increase awareness of the skills of minority employees. 
C)  increase awareness of the meaning and importance of valuing diversity. 
D)  point out the deficiencies of individual managers. 
E)  teach specific skills to the minorities.

Which of the following should the company provide to help Rachel accommodate her impairment and comply with the Americans with Disabilities Act (ADA)?

Hostile environment harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

An organization that has very little cultural integration of diverse workers is a:

In Scenario A,both Carmela and Penny have experienced:

Integrating diversity into a corporate mission statement,providing adequate funding for diversity efforts,and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate:

Accommodating all sorts of differences among employees is sufficient for managing diversity.

When individuals' interests,values,and cultures act as filters to distort,block,or select what they see and interpret,they tend to _____ their different colleagues.

Workers today,both women and men,are trying to achieve a balance between career and family.

Identifying and reducing hidden biases toward minority groups are the basic goals behind:

Today's young workers from Generation Y are often described as high-performing and low-maintenance.

What does "managing diversity" mean? Discuss the components of a diversified workforce.

Which of the following is NOT one of the top five approaches for more fully utilizing older employees?

List the basic components of an effective sexual harassment policy that organizations should use.

To support diversity efforts,top management can set an example for other organization members by participating in diversity programs and making participation mandatory for all managers.

The largest unemployed minority population in the United States is:

By definition,managing diversity means that all individuals are to be treated the same.

Training designed to allow all employees and managers to develop their ability to deal effectively with one another and with customers in a diverse environment is called:

The Bureau of Labor Statistics projects that there will be a(n):

Awareness building is designed to:

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Which of the following should the company provide to help Rachel accommodate her impairment and comply with the Americans with Disabilities Act (ADA)?

Hostile environment harassment occurs when submission to or rejection of sexual conduct is used as a basis for employment decisions.

An organization that has very little cultural integration of diverse workers is a:

In Scenario A,both Carmela and Penny have experienced:

Integrating diversity into a corporate mission statement,providing adequate funding for diversity efforts,and establishing corporate positions responsible for the management of diversity are all efforts that demonstrate:

Accommodating all sorts of differences among employees is sufficient for managing diversity.

When individuals' interests,values,and cultures act as filters to distort,block,or select what they see and interpret,they tend to _____ their different colleagues.

Workers today,both women and men,are trying to achieve a balance between career and family.

Identifying and reducing hidden biases toward minority groups are the basic goals behind:

Today's young workers from Generation Y are often described as high-performing and low-maintenance.

What does "managing diversity" mean? Discuss the components of a diversified workforce.

Which of the following is NOT one of the top five approaches for more fully utilizing older employees?

List the basic components of an effective sexual harassment policy that organizations should use.

To support diversity efforts,top management can set an example for other organization members by participating in diversity programs and making participation mandatory for all managers.

The largest unemployed minority population in the United States is:

By definition,managing diversity means that all individuals are to be treated the same.

Training designed to allow all employees and managers to develop their ability to deal effectively with one another and with customers in a diverse environment is called:

The Bureau of Labor Statistics projects that there will be a(n):

Awareness building is designed to:

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters