Question 1

Which of the following is a challenge faced by organizations when managing a diverse workforce?

Accepted Answer

A)  Lack of perspective on a differentiated market 
B)  Inability to attract and retain motivated employees 
C)  Inability to leverage creativity and innovation 
D)  Decreasing organizational flexibility 
E)  Lack of cohesiveness 
A)  Lack of perspective on a differentiated market 
B)  Inability to attract and retain motivated employees 
C)  Inability to leverage creativity and innovation 
D)  Decreasing organizational flexibility 
E)  Lack of cohesiveness

Question 2

Based on the description given by Kim,it can be understood that she belongs to a _____ organization.

Accepted Answer

A)  monolithic 
B)  pluralistic 
C)  multicultural 
D)  homogenous 
E)  multinational 
A)  monolithic 
B)  pluralistic 
C)  multicultural 
D)  homogenous 
E)  multinational

Question 3

From Scenario D,it can be inferred that James belongs to a _____ organization.

Accepted Answer

A)  monolithic 
B)  pluralistic 
C)  multicultural 
D)  bureaucratic 
E)  multinational 
A)  monolithic 
B)  pluralistic 
C)  multicultural 
D)  bureaucratic 
E)  multinational

Question 4

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Accepted Answer

A) True 
 B)False

Question 5

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called ____.

Accepted Answer

A)  recrimination 
B)  proactive recruitment 
C)  affirmative action 
D)  the quid pro quo system 
E)  positive-effect recruitment 
A)  recrimination 
B)  proactive recruitment 
C)  affirmative action 
D)  the quid pro quo system 
E)  positive-effect recruitment

Question 6

Nationwide,turnover rates have been decreasing as more people are staying with their organizations for a longer period.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is critical for diversity programs to succeed?

Accepted Answer

A)  Obtaining top management's leadership and commitment 
B)  Assessing employees' performance on a daily basis 
C)  Improving compensatory benefits for all employees 
D)  Training minority groups to adapt to the norms of the majority 
E)  Encouraging employees to stereotype different colleagues 
A)  Obtaining top management's leadership and commitment 
B)  Assessing employees' performance on a daily basis 
C)  Improving compensatory benefits for all employees 
D)  Training minority groups to adapt to the norms of the majority 
E)  Encouraging employees to stereotype different colleagues

Question 8

Which of the following companies is among the top 10 for valuing diversity?

Accepted Answer

A)  Exxon Mobile 
B)  Ernst & Young 
C)  Pfizer 
D)  Citigroup 
E)  Google 
A)  Exxon Mobile 
B)  Ernst & Young 
C)  Pfizer 
D)  Citigroup 
E)  Google

Question 9

Affirmative action means special efforts to recruit and hire members of groups that have been discriminated against in the past even if they are not as qualified as others.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is needed for an effective sexual harassment policy?

Accepted Answer

A)  Developing a policy on sexual harassment and keeping it unpublicized 
B)  Punishing the offender within a year,though not immediately 
C)  Providing training exclusively to female employees on how to protect themselves 
D)  Waiting for harassers' confessions before taking action when employees complain of sexual harassment 
E)  Establishing a formal complaint procedure in which employees can discuss problems 
A)  Developing a policy on sexual harassment and keeping it unpublicized 
B)  Punishing the offender within a year,though not immediately 
C)  Providing training exclusively to female employees on how to protect themselves 
D)  Waiting for harassers' confessions before taking action when employees complain of sexual harassment 
E)  Establishing a formal complaint procedure in which employees can discuss problems

Question 11

Explain stereotyping and how it affects managing diversity.

Accepted Answer

Stereotyping is the process of making as

Question 12

Work team diversity promotes creativity and innovation because people with different backgrounds:

Accepted Answer

A)  value creativity and innovation. 
B)  require creative efforts to bring out their productivity. 
C)  hold different perspectives on issues. 
D)  are more homogeneous. 
E)  increase the likelihood of groupthink. 
A)  value creativity and innovation. 
B)  require creative efforts to bring out their productivity. 
C)  hold different perspectives on issues. 
D)  are more homogeneous. 
E)  increase the likelihood of groupthink.

Question 13

In monolithic organizations,____.

Accepted Answer

A)  minorities are employed in all job levels 
B)  minority members identify highly with the company 
C)  minority members must adopt the norms of the majority to survive 
D)  employee population is relatively diverse 
E)  discrimination and prejudice are almost nonexistent 
A)  minorities are employed in all job levels 
B)  minority members identify highly with the company 
C)  minority members must adopt the norms of the majority to survive 
D)  employee population is relatively diverse 
E)  discrimination and prejudice are almost nonexistent

Question 14

Women make up about 47 percent of the workforce.

Accepted Answer

A) True 
 B)False

Question 15

Briefly explain why some employers choose NOT to hire people with disabilities.To argue against this attitude,give a few reasons why disabled employees should be hired.

Accepted Answer

Some employers may choose not to hire pe

Question 16

Which of the following components of diversity training was the trainer implementing during the second week of training?

Accepted Answer

A)  Scenario building 
B)  Awareness building 
C)  Skill building 
D)  Team building 
E)  Self-esteem building 
A)  Scenario building 
B)  Awareness building 
C)  Skill building 
D)  Team building 
E)  Self-esteem building

Question 17

Frequently employers have found that disabled employees tend to be less dependable than other employees and exhibit higher turnover.

Accepted Answer

A) True 
 B)False

Question 18

The term used to refer to all kinds of differences including religious affiliation,age,disability status,economic class,and lifestyle in addition to gender,race,ethnicity,and nationality is:

Accepted Answer

A)  diversity. 
B)  hierarchy. 
C)  ethical climate. 
D)  ethnocentrism. 
E)  integrity. 
A)  diversity. 
B)  hierarchy. 
C)  ethical climate. 
D)  ethnocentrism. 
E)  integrity.

Question 19

Which of the following is considered a disability under ADA?

Accepted Answer

A)  Chicken pox 
B)  Sunburn 
C)  Alcoholism 
D)  Sinus infection 
E)  Influenza 
A)  Chicken pox 
B)  Sunburn 
C)  Alcoholism 
D)  Sinus infection 
E)  Influenza

Question 20

A diverse workforce often tends to inhibit organizational flexibility.

Accepted Answer

A) True 
 B)False

Which of the following is a challenge faced by organizations when managing a diverse workforce?

Based on the description given by Kim,it can be understood that she belongs to a _____ organization.

From Scenario D,it can be inferred that James belongs to a _____ organization.

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called ____.

Nationwide,turnover rates have been decreasing as more people are staying with their organizations for a longer period.

Which of the following is critical for diversity programs to succeed?

Which of the following companies is among the top 10 for valuing diversity?

Affirmative action means special efforts to recruit and hire members of groups that have been discriminated against in the past even if they are not as qualified as others.

Which of the following is needed for an effective sexual harassment policy?

Explain stereotyping and how it affects managing diversity.

Work team diversity promotes creativity and innovation because people with different backgrounds:

In monolithic organizations,____.

Women make up about 47 percent of the workforce.

Briefly explain why some employers choose NOT to hire people with disabilities.To argue against this attitude,give a few reasons why disabled employees should be hired.

Which of the following components of diversity training was the trainer implementing during the second week of training?

Frequently employers have found that disabled employees tend to be less dependable than other employees and exhibit higher turnover.

The term used to refer to all kinds of differences including religious affiliation,age,disability status,economic class,and lifestyle in addition to gender,race,ethnicity,and nationality is:

Which of the following is considered a disability under ADA?

A diverse workforce often tends to inhibit organizational flexibility.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Which of the following is a challenge faced by organizations when managing a diverse workforce?

Based on the description given by Kim,it can be understood that she belongs to a _____ organization.

From Scenario D,it can be inferred that James belongs to a _____ organization.

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called ____.

Nationwide,turnover rates have been decreasing as more people are staying with their organizations for a longer period.

Which of the following is critical for diversity programs to succeed?

Which of the following companies is among the top 10 for valuing diversity?

Affirmative action means special efforts to recruit and hire members of groups that have been discriminated against in the past even if they are not as qualified as others.

Which of the following is needed for an effective sexual harassment policy?

Explain stereotyping and how it affects managing diversity.

Work team diversity promotes creativity and innovation because people with different backgrounds:

In monolithic organizations,____.

Women make up about 47 percent of the workforce.

Briefly explain why some employers choose NOT to hire people with disabilities.To argue against this attitude,give a few reasons why disabled employees should be hired.

Which of the following components of diversity training was the trainer implementing during the second week of training?

Frequently employers have found that disabled employees tend to be less dependable than other employees and exhibit higher turnover.

The term used to refer to all kinds of differences including religious affiliation,age,disability status,economic class,and lifestyle in addition to gender,race,ethnicity,and nationality is:

Which of the following is considered a disability under ADA?

A diverse workforce often tends to inhibit organizational flexibility.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters