Question 1

Diversity includes differences in religious affiliation,age,disability status,military experience,economic class,and educational level.

Accepted Answer

A) True 
 B)False

Question 2

According to the Americans with Disabilities Act,a disability is best defined as:

Accepted Answer

A)  a physical impairment resulting from a hazardous work environment. 
B)  a disabling condition that results in a lower life expectancy. 
C)  a physical or mental impairment that substantially limits a major life activity. 
D)  an inability to perform a particular task due to lack of knowledge and experience. 
E)  the contraction of a disease that is contagious or epidemic. 
A)  a physical impairment resulting from a hazardous work environment. 
B)  a disabling condition that results in a lower life expectancy. 
C)  a physical or mental impairment that substantially limits a major life activity. 
D)  an inability to perform a particular task due to lack of knowledge and experience. 
E)  the contraction of a disease that is contagious or epidemic.

Question 3

An organization that is marked by an absence of prejudice and discrimination and by low levels of intergroup conflict is known as a _____ organization.

Accepted Answer

A)  bureaucratic 
B)  mechanistic 
C)  multicultural 
D)  monolithic 
E)  multinational 
A)  bureaucratic 
B)  mechanistic 
C)  multicultural 
D)  monolithic 
E)  multinational

Question 4

What are some of the tools used to attract and retain a diverse group of qualified employees?

Accepted Answer

Attracting and retaining a diverse group

Question 5

Amanda's manager offered to double her annual raise in exchange for a dinner date with him.She was upset because she had no interest in dating him,yet she really wanted the raise.Which of the following types of harassment is Amanda experiencing?

Accepted Answer

A)  Hostile environment harassment 
B)  Competitive harassment 
C)  Quid pro quo harassment 
D)  Malicious harassment 
E)  Performance reciprocity harassment 
A)  Hostile environment harassment 
B)  Competitive harassment 
C)  Quid pro quo harassment 
D)  Malicious harassment 
E)  Performance reciprocity harassment

Question 6

As related to managing human resources,diversity refers to differences in:

Accepted Answer

A)  employee benefit plans,such as pensions,insurance,and vacations. 
B)  recruiting methods,such as job posting,want ads and referrals. 
C)  demographics,such as age,race,and educational level. 
D)  pay methods,such as hourly,salaried,overtime,and hazard pay. 
E)  training methods,such as on-the-job and off-the job training. 
A)  employee benefit plans,such as pensions,insurance,and vacations. 
B)  recruiting methods,such as job posting,want ads and referrals. 
C)  demographics,such as age,race,and educational level. 
D)  pay methods,such as hourly,salaried,overtime,and hazard pay. 
E)  training methods,such as on-the-job and off-the job training.

Question 7

Diversity tends to create:

Accepted Answer

A)  organizational rigidity. 
B)  homogeneous groups. 
C)  improved communication. 
D)  high cohesiveness. 
E)  mistrust and tension. 
A)  organizational rigidity. 
B)  homogeneous groups. 
C)  improved communication. 
D)  high cohesiveness. 
E)  mistrust and tension.

Question 8

From Scenario D,it can be inferred that Paul belongs to a _____ organization.

Accepted Answer

A)  monolithic 
B)  pluralistic 
C)  multicultural 
D)  heterogeneous 
E)  multinational 
A)  monolithic 
B)  pluralistic 
C)  multicultural 
D)  heterogeneous 
E)  multinational

Question 9

In the context of diversity training,skill building incorporates the teaching of effective interpersonal skills to all employees.

Accepted Answer

A) True 
 B)False

Question 10

One way to increase retention of minority workers is to form support groups.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true of people with disabilities?

Accepted Answer

A)  They form the largest employed minority population in the United States. 
B)  Even those who have higher levels of education are unlikely to get jobs. 
C)  Companies use new assistive technologies to employ people with disabilities. 
D)  They are less likely than nondisabled persons to have part-time jobs. 
E)  They tend to be less dependable and exhibit higher turnover than other employees. 
A)  They form the largest employed minority population in the United States. 
B)  Even those who have higher levels of education are unlikely to get jobs. 
C)  Companies use new assistive technologies to employ people with disabilities. 
D)  They are less likely than nondisabled persons to have part-time jobs. 
E)  They tend to be less dependable and exhibit higher turnover than other employees.

Question 12

Describe the features of pluralistic organizations.

Accepted Answer

The answer of Describe the features of pluralistic organizations....

Question 13

The underlying goal of managing diversity is to:

Accepted Answer

A)  treat all people the same. 
B)  increase the numbers of minorities in business. 
C)  realize improved immigration figures. 
D)  enhance organizational cohesiveness. 
E)  understand and value employee differences. 
A)  treat all people the same. 
B)  increase the numbers of minorities in business. 
C)  realize improved immigration figures. 
D)  enhance organizational cohesiveness. 
E)  understand and value employee differences.

Question 14

Which of the following laws should the manager comply with while hiring Rachel?

Accepted Answer

A)  The Employee Polygraph Protection Act 
B)  The American Civil Liberties Act 
C)  The Americans with Disabilities Act 
D)  The Occupational Safety and Health Act 
E)  The Civil Rights Act 
A)  The Employee Polygraph Protection Act 
B)  The American Civil Liberties Act 
C)  The Americans with Disabilities Act 
D)  The Occupational Safety and Health Act 
E)  The Civil Rights Act

Question 15

As a development requirement for his new job,Rob attended a seminar that focused on listening skills and giving and receiving feedback effectively when working with employees different from oneself.Rob took part in role playing to practice these skills with other managers and employees,many with diverse backgrounds.This type of instruction is referred to as:

Accepted Answer

A)  skill modification. 
B)  skill building. 
C)  awareness training. 
D)  awareness building. 
E)  on-the-job training. 
A)  skill modification. 
B)  skill building. 
C)  awareness training. 
D)  awareness building. 
E)  on-the-job training.

Question 16

A physical or mental impairment that substantially limits one or more major life activities is referred to as a(n):

Accepted Answer

A)  inherent defect. 
B)  personality disorder. 
C)  corporeal impairment. 
D)  disability. 
E)  deficiency. 
A)  inherent defect. 
B)  personality disorder. 
C)  corporeal impairment. 
D)  disability. 
E)  deficiency.

Question 17

Which of the following is a characteristic of pluralistic organizations?

Accepted Answer

A)  Low levels of conflict 
B)  Prevalence of discrimination and prejudice 
C)  Highly homogeneous employee population 
D)  Lack of cultural integration 
E)  Acceptance of minority group members 
A)  Low levels of conflict 
B)  Prevalence of discrimination and prejudice 
C)  Highly homogeneous employee population 
D)  Lack of cultural integration 
E)  Acceptance of minority group members

Question 18

Which of the following diversity assumptions holds that "we are all the same," otherwise known as the melting pot myth?

Accepted Answer

A)  Homogeneity 
B)  Similarity 
C)  Parochialism 
D)  Ethnocentrism 
E)  Heterogeneity 
A)  Homogeneity 
B)  Similarity 
C)  Parochialism 
D)  Ethnocentrism 
E)  Heterogeneity

Question 19

Rachel's hearing impairment qualifies legally as a disability because it substantially:

Accepted Answer

A)  affects adequate job performance. 
B)  decreases her desire to work. 
C)  reduces her life expectancy. 
D)  limits one or more major life activities. 
E)  affects job satisfaction. 
A)  affects adequate job performance. 
B)  decreases her desire to work. 
C)  reduces her life expectancy. 
D)  limits one or more major life activities. 
E)  affects job satisfaction.

Question 20

In Scenario A,Penny is a victim of:

Accepted Answer

A)  age discrimination. 
B)  a sexualized workplace. 
C)  quid pro quo harassment. 
D)  hostile environment. 
E)  glass ceiling. 
A)  age discrimination. 
B)  a sexualized workplace. 
C)  quid pro quo harassment. 
D)  hostile environment. 
E)  glass ceiling.

Diversity includes differences in religious affiliation,age,disability status,military experience,economic class,and educational level.

According to the Americans with Disabilities Act,a disability is best defined as:

An organization that is marked by an absence of prejudice and discrimination and by low levels of intergroup conflict is known as a _____ organization.

What are some of the tools used to attract and retain a diverse group of qualified employees?

Amanda's manager offered to double her annual raise in exchange for a dinner date with him.She was upset because she had no interest in dating him,yet she really wanted the raise.Which of the following types of harassment is Amanda experiencing?

As related to managing human resources,diversity refers to differences in:

Diversity tends to create:

From Scenario D,it can be inferred that Paul belongs to a _____ organization.

In the context of diversity training,skill building incorporates the teaching of effective interpersonal skills to all employees.

One way to increase retention of minority workers is to form support groups.

Which of the following is true of people with disabilities?

Describe the features of pluralistic organizations.

The underlying goal of managing diversity is to:

Which of the following laws should the manager comply with while hiring Rachel?

A physical or mental impairment that substantially limits one or more major life activities is referred to as a(n):

Which of the following is a characteristic of pluralistic organizations?

Which of the following diversity assumptions holds that "we are all the same," otherwise known as the melting pot myth?

Rachel's hearing impairment qualifies legally as a disability because it substantially:

In Scenario A,Penny is a victim of:

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Diversity includes differences in religious affiliation,age,disability status,military experience,economic class,and educational level.

According to the Americans with Disabilities Act,a disability is best defined as:

An organization that is marked by an absence of prejudice and discrimination and by low levels of intergroup conflict is known as a _____ organization.

What are some of the tools used to attract and retain a diverse group of qualified employees?

Amanda's manager offered to double her annual raise in exchange for a dinner date with him.She was upset because she had no interest in dating him,yet she really wanted the raise.Which of the following types of harassment is Amanda experiencing?

As related to managing human resources,diversity refers to differences in:

Diversity tends to create:

From Scenario D,it can be inferred that Paul belongs to a _____ organization.

In the context of diversity training,skill building incorporates the teaching of effective interpersonal skills to all employees.

One way to increase retention of minority workers is to form support groups.

Which of the following is true of people with disabilities?

Describe the features of pluralistic organizations.

The underlying goal of managing diversity is to:

Which of the following laws should the manager comply with while hiring Rachel?

A physical or mental impairment that substantially limits one or more major life activities is referred to as a(n):

Which of the following is a characteristic of pluralistic organizations?

Which of the following diversity assumptions holds that "we are all the same," otherwise known as the melting pot myth?

Rachel's hearing impairment qualifies legally as a disability because it substantially:

In Scenario A,Penny is a victim of:

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters