Exam 11: Managing the Diverse Workforce

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Give a brief history of diversity in the United States.

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Mentors are high-potential people who help ensure that middle-level managers are socialized into the norms and values of the organization.

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Which of the following is one of the two components of diversity training?

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Cohesiveness refers to how tightly knit a group is and the degree to which group members act in mutually agreed-upon ways.

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Effectively managing a diverse workforce requires overcoming challenges such as unexamined assumptions,lower cohesiveness,and communication problems.

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A multicultural workforce can provide a company with a significant competitive advantage in the marketplace.

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An organization that values cultural diversity and is willing to utilize and encourage it is referred to as a _____ organization.

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Explain the characteristics of monolithic organizations.

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When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive work atmosphere,it is known as:

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The term hostile environment refers to the invisible barrier that makes it difficult for women and minorities to rise above a certain level in the organization.

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Submission to or rejection of sexual conduct that is used as a basis for employment decisions is referred to as:

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The most common negative effect of diversity is:

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The fastest-growing segments of the workforce in the United States are:

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Monolithic organizations have a more diverse employee population and take steps to involve persons from different cultural backgrounds.

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Describe the two components of diversity training.

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Retaining good workers of all ethnicities will become increasingly important as:

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Component 3,as described in Scenario B,is an example of:

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Explain sexual harassment,its categories,and the problems that stem from the issue.

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At one time in Portland,Oregon,about one-fifth of the city's population consisted of various ethnic minorities,but only 12 percent of new construction employees were minorities.Which of the following programs when used by the city government is likely to increase minority group members' participation in public contracts?

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An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender,racial,or cultural backgrounds is a(n):

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