Exam 11: Managing the Diverse Workforce

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Less restrictive policies and procedures and fewer standardized operating methods are approaches to:

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Explain how multicultural organizations address the cultural aspects of integration.

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Diversity training has two components: team building and self-esteem building.

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The traditional American image of diversity has been one of assimilation.

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Component 2,as described in Scenario B,is an example of:

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Recognizing religious holidays,differing modes of dress,and dietary restrictions as well as allowing flexible scheduling are all ways to improve employee retention that may appeal to diverse employees.These types of efforts are referred to as:

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Behaviors such as persistent or pervasive displays of pornography,lewd or suggestive remarks,and demeaning taunts or jokes tend to cause ____.

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Discuss the competitive advantage gained by employing a diverse workforce.

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The glass ceiling is an invisible barrier that makes it difficult for women and minorities to move beyond a certain level in the corporate hierarchy.

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Rosalina has recently been passed over for a promotion.This is the third time it has happened despite excellent performance reviews.After this last disappointment,Rosalina discovered that no women or minority candidates have been promoted to upper management positions at the company.Rosalina appears to have:

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In terms of its employee population,a monolithic organization is ____.

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Contrast "managing diversity" and "affirmative action" and provide examples of each.

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One possible explanation for the wage gap between men and women is that women are not negotiating pay as effectively as men seeking the same positions.

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Explain the term "glass ceiling" with an example.

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Conduct of a sexual nature that has negative consequences for employment is known as sexual:

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When Kiara was hired at Timez International,she was encouraged to attend a meeting with other minority employees to discuss the challenges and opportunities at the company.Kiara found the meeting helpful because other members coached her about the norms and culture of the organization.This in turn enabled her to adjust more quickly and effectively.This program is an example of:

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The human resources manager at Clear Eyes was instructed to provide data on the number of minorities working there,their positions within the company,and the compensation provided.It would appear that the company wants to:

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An organization that fully integrates minority group members,both formally and informally,is called a:

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_____ refers to how tightly knit the group is and the degree to which group members perceive,interpret,and act on their environment in similar or mutually agreed-upon ways.

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Which of the following diversity assumptions states that "our way is one possible way," and that there are many different and equally good ways to the same goal?

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