Exam 1: Managing and Performing

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Frontline managers often have titles such as supervisor or sales manager.

(True/False)
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Emotional intelligence involves the skills of understanding and managing oneself,and dealing effectively with others.

(True/False)
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Effective collaboration can occur within but not outside an organization's boundaries.

(True/False)
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The chief executive officer,company president,and the chief operating officer are all examples of _____ managers.

(Multiple Choice)
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A common complaint about leaders,especially those who are newly appointed,is that they lack:

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Which of the following statements is true of the sources of competitive advantage?

(Multiple Choice)
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Discuss planning as a management function.

(Essay)
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Which of the following management skills does David implement by communicating with the rest of the organization?

(Multiple Choice)
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Which of the following roles involves performing symbolic duties for an organization,like attending ceremonies?

(Multiple Choice)
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Compilation of an accounting statement can be categorized under _____ skills.

(Multiple Choice)
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James monitored his employees providing training to those who were performing poorly.In this case,which of the following functions of management was James performing?

(Multiple Choice)
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Which of the following skills are more important during the beginning of a person's career?

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The change from a local to a global marketplace is:

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It is sufficient for a manager to pay attention to one of the four management functions.

(True/False)
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_____ allows people to live and work in ways that can be maintained over the long term without depleting or harming the environmental and economic resources.

(Multiple Choice)
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Sustainability is defined as:

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Goodwill stemming from social relationships is called:

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If an organization does not innovate,it will soon cease to exist.

(True/False)
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Companies today must motivate and capitalize on the ideas of people outside the organization.

(True/False)
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In managing their career,it is important to know that now,more than ever,individuals will be held accountable for their actions and for results.

(True/False)
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