Exam 1: Managing and Performing

The best managers and companies focus primarily on one of the six dimensions of competitive advantage,such as cost alone or quality alone.

A global company can be headquartered anywhere,but all employees come from the organization's home country.

In Scenario D,Mark,the floor manager,is a _____ manager.

Which of the following statements is true about the Internet?

Which of the following success drivers of performance is Jessica using by constantly changing and introducing new styled clothing lines to match the changing trends in the market and staying a step ahead of competitors?

As one of the key management functions,leading focuses on a manager's efforts to:

Which of the following is true of speed as a success driver of organizational performance?

Which of the following is true of globalization?

_____ managers are typically concerned with the interaction between the organization and its external environment.

An approach to achieving total quality includes preventing defects before they occur.

_____ involves monitoring performance and making necessary changes.

Which of the following roles was Phil performing when he dealt with the angry employee?

Social capital is the goodwill stemming from one's social relationships.

Differentiate between the various management levels in an organization.

John supervises employees that work on the floor of the Superior Pet Food factory.He cooperates closely with his manager in determining ways to improve the efficiency of the manufacturing process,and then works to implement those plans.In this case,John would be considered a(n)_____ manager.

_____ managers are responsible for translating the general goals and plans developed for an organization into more specific objectives and activities.

Tactical managers are often referred to as:

The need for innovation is driven in part by globalization.

The most precious resources of an organization are people's expertise,skills,wisdom,and relationships.

The Internet has made cost competitiveness a more important consideration for businesses.