Question 1

Which of the following is a characteristic of operational managers?

Accepted Answer

A) They bridge the gap between higher and lower levels of management. 
B) They focus on long-term issues of the business. 
C) They develop on goals and plans that have been formulated by top-level managers. 
D) They are directly involved with nonmanagement employees. 
E) They break down the business' objectives into business units. 
A) They bridge the gap between higher and lower levels of management. 
B) They focus on long-term issues of the business. 
C) They develop on goals and plans that have been formulated by top-level managers. 
D) They are directly involved with nonmanagement employees. 
E) They break down the business' objectives into business units.

Question 2

Which of the following is one of the ongoing challenges that characterize the current business landscape?

Accepted Answer

A) Uniformity of offerings 
B) Technological change 
C) Quality 
D) Cost competitiveness 
E) Speed 
A) Uniformity of offerings 
B) Technological change 
C) Quality 
D) Cost competitiveness 
E) Speed

Question 3

Rhonda attends the groundbreaking ceremony of a new children's hospital as the representative of her corporation, which gave a large donation toward the construction of the hospital. What role is Rhonda fulfilling?

Accepted Answer

A) Disseminator 
B) Spokesperson 
C) Liaison 
D) Figurehead 
E) Disturbance handler 
A) Disseminator 
B) Spokesperson 
C) Liaison 
D) Figurehead 
E) Disturbance handler

Question 4

As a regional manager for Optasia Digital Cameras, Deirdre spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches. In this case, Deirdre would best be described as a(n) _____ manager.

Accepted Answer

A) frontline 
B) tactical 
C) operational 
D) top-level 
E) strategic 
A) frontline 
B) tactical 
C) operational 
D) top-level 
E) strategic

Question 5

The planning function in the new business environment can also be described more dynamically as

Accepted Answer

A) building a dynamic organization. 
B) delivering strategic value. 
C) stimulating people to be high performers. 
D) monitoring performance and implementing needed changes. 
E) motivating workers to do their jobs effectively. 
A) building a dynamic organization. 
B) delivering strategic value. 
C) stimulating people to be high performers. 
D) monitoring performance and implementing needed changes. 
E) motivating workers to do their jobs effectively.

Question 6

Which of the following types of companies are affected by globalization?

Accepted Answer

A) Primarily large companies 
B) Primarily small companies 
C) Both large and small companies 
D) Only companies with overseas factories 
E) Only companies with immigrant workers 
A) Primarily large companies 
B) Primarily small companies 
C) Both large and small companies 
D) Only companies with overseas factories 
E) Only companies with immigrant workers

Question 7

Being self-reliant means individuals should

Accepted Answer

A) take full responsibility for themselves and their actions. 
B) be open minded and responsive when others have innovative ideas. 
C) always wait for orders from higher management in the organization. 
D) trust that the organization will manage their career. 
E) not work in partnership with fellow employees. 
A) take full responsibility for themselves and their actions. 
B) be open minded and responsive when others have innovative ideas. 
C) always wait for orders from higher management in the organization. 
D) trust that the organization will manage their career. 
E) not work in partnership with fellow employees.

Question 8

Differentiate between the various management levels in an organization.

Accepted Answer

The answer of Differentiate between the various management levels in...

Question 9

Globalization has reduced the need for innovation by equalizing production costs.

Accepted Answer

A) True 
 B)False

Question 10

Explain why you should aim to be both a specialist and a generalist in your future career.

Accepted Answer

The answer of Explain why you should aim to be...

Question 11

From Scenario A, it can be understood that Francesca is an example of a(n)

Accepted Answer

A) strategic manager. 
B) frontline manager. 
C) operational manager. 
D) tactical manager. 
E) middle-level manager. 
A) strategic manager. 
B) frontline manager. 
C) operational manager. 
D) tactical manager. 
E) middle-level manager.

Question 12

A(n) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Accepted Answer

A) conceptual 
B) administration 
C) interpersonal 
D) communication 
E) technical 
A) conceptual 
B) administration 
C) interpersonal 
D) communication 
E) technical

Question 13

Which of the following is an example of collaboration across boundaries?

Accepted Answer

A) Allie, a bookkeeper, has an idea for keeping more efficient records of outstanding invoices, and she clears the idea with her accounting manager before implementation. 
B) While working out in the company gym, Jamal comes up with an idea that might help his team member Ursula with the ad campaign she is working on. 
C) Before deciding on the trim size of the book his editorial team is producing, Hector asks the shipping department how the various choices will affect packing costs. 
D) Mei stays late to stuff an important mailing in envelopes because her boss, an executive, needs the mailing to go out in the next morning's mail. 
E) After listening to the complaints of the other technicians in the IT Department, Gregor devises a standard form for company employees to use for service requests. 
A) Allie, a bookkeeper, has an idea for keeping more efficient records of outstanding invoices, and she clears the idea with her accounting manager before implementation. 
B) While working out in the company gym, Jamal comes up with an idea that might help his team member Ursula with the ad campaign she is working on. 
C) Before deciding on the trim size of the book his editorial team is producing, Hector asks the shipping department how the various choices will affect packing costs. 
D) Mei stays late to stuff an important mailing in envelopes because her boss, an executive, needs the mailing to go out in the next morning's mail. 
E) After listening to the complaints of the other technicians in the IT Department, Gregor devises a standard form for company employees to use for service requests.

Question 14

Which of the following roles involves searching for new business opportunities and initiating new projects to create change?

Accepted Answer

A) Leader 
B) Figurehead 
C) Entrepreneur 
D) Disseminator 
E) Monitor 
A) Leader 
B) Figurehead 
C) Entrepreneur 
D) Disseminator 
E) Monitor

Question 15

Fred is the CEO of an international shipping company. Fred is most likely to focus on

Accepted Answer

A) long-term survival of the organization. 
B) translating goals and objectives into specific activities. 
C) managing frontline managers. 
D) supervising nonmanagement employees. 
E) initiating new daily activities. 
A) long-term survival of the organization. 
B) translating goals and objectives into specific activities. 
C) managing frontline managers. 
D) supervising nonmanagement employees. 
E) initiating new daily activities.

Question 16

State the two possible relationships an individual can have with his or her employer.

Accepted Answer

An individual can have two primary types

Question 17

The chief executive officer, company president, and the chief operating officer are all examples of _____ managers.

Accepted Answer

A) strategic 
B) tactical 
C) operational 
D) frontline 
E) regional 
A) strategic 
B) tactical 
C) operational 
D) frontline 
E) regional

Question 18

Which of the following is one of the three essential categories of skills that managers need?

Accepted Answer

A) Study skills 
B) Technical skills 
C) Negotiation skills 
D) Counseling skills 
E) Manipulative skills 
A) Study skills 
B) Technical skills 
C) Negotiation skills 
D) Counseling skills 
E) Manipulative skills

Question 19

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Accepted Answer

A) True 
 B)False

Question 20

Individuals' conceptual and decision-making skills

Accepted Answer

A) are most important early in their career. 
B) involve the ability to perform a specialized task using a specific method. 
C) are often referred to as people skills. 
D) become less important to them as they rise higher in the company. 
E) become more important to them as they grow in the company. 
A) are most important early in their career. 
B) involve the ability to perform a specialized task using a specific method. 
C) are often referred to as people skills. 
D) become less important to them as they rise higher in the company. 
E) become more important to them as they grow in the company.

Which of the following is a characteristic of operational managers?

Which of the following is one of the ongoing challenges that characterize the current business landscape?

Rhonda attends the groundbreaking ceremony of a new children's hospital as the representative of her corporation, which gave a large donation toward the construction of the hospital. What role is Rhonda fulfilling?

As a regional manager for Optasia Digital Cameras, Deirdre spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches. In this case, Deirdre would best be described as a(n) _____ manager.

The planning function in the new business environment can also be described more dynamically as

Which of the following types of companies are affected by globalization?

Being self-reliant means individuals should

Differentiate between the various management levels in an organization.

Globalization has reduced the need for innovation by equalizing production costs.

Explain why you should aim to be both a specialist and a generalist in your future career.

From Scenario A, it can be understood that Francesca is an example of a(n)

A(n) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Which of the following is an example of collaboration across boundaries?

Which of the following roles involves searching for new business opportunities and initiating new projects to create change?

Fred is the CEO of an international shipping company. Fred is most likely to focus on

State the two possible relationships an individual can have with his or her employer.

The chief executive officer, company president, and the chief operating officer are all examples of _____ managers.

Which of the following is one of the three essential categories of skills that managers need?

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Individuals' conceptual and decision-making skills

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 1: Managing and Performing

Which of the following is a characteristic of operational managers?

Which of the following is one of the ongoing challenges that characterize the current business landscape?

Rhonda attends the groundbreaking ceremony of a new children's hospital as the representative of her corporation, which gave a large donation toward the construction of the hospital. What role is Rhonda fulfilling?

As a regional manager for Optasia Digital Cameras, Deirdre spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches. In this case, Deirdre would best be described as a(n) _____ manager.

The planning function in the new business environment can also be described more dynamically as

Which of the following types of companies are affected by globalization?

Being self-reliant means individuals should

Differentiate between the various management levels in an organization.

Globalization has reduced the need for innovation by equalizing production costs.

Explain why you should aim to be both a specialist and a generalist in your future career.

From Scenario A, it can be understood that Francesca is an example of a(n)

A(n) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Which of the following is an example of collaboration across boundaries?

Which of the following roles involves searching for new business opportunities and initiating new projects to create change?

Fred is the CEO of an international shipping company. Fred is most likely to focus on

State the two possible relationships an individual can have with his or her employer.

The chief executive officer, company president, and the chief operating officer are all examples of _____ managers.

Which of the following is one of the three essential categories of skills that managers need?

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Individuals' conceptual and decision-making skills

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters