Question 1

Which of the following is considered the output in the systems thinking example of a DSS?

Accepted Answer

A) TPS 
B) Optimization 
C) Goal Seeking 
D) Forecast 
A) TPS 
B) Optimization 
C) Goal Seeking 
D) Forecast

Question 2

Asking how many employees are out sick is a type of operational question.

Accepted Answer

A) True 
 B)False

Question 3

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Accepted Answer

A) True 
 B)False

Question 4

Source documents are the original transaction records.

Accepted Answer

A) True 
 B)False

Question 5

What is augmented reality?

Accepted Answer

A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space. 
A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space.

Question 6

Managers who must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

Accepted Answer

A) Managers need to analyze large amounts of information. 
B) Managers must make decisions quickly. 
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions. 
D) All of these. 
A) Managers need to analyze large amounts of information. 
B) Managers must make decisions quickly. 
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions. 
D) All of these.

Question 7

How does a DSS typically differ from an EIS?

Accepted Answer

A) EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semistructured decisions. 
B) DSS typically use external sources and EIS use internal sources to support decisions. 
C) A DSS never use external sources. 
D) EIS always use internal sources to support structured decisions. 
A) EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semistructured decisions. 
B) DSS typically use external sources and EIS use internal sources to support decisions. 
C) A DSS never use external sources. 
D) EIS always use internal sources to support structured decisions.

Question 8

When evaluating the six-step decision making process, what occurs during the problem identification step?

Accepted Answer

A) The process will begin again if the decisions made were incorrect. 
B) Definition of the problem as clearly and precisely as possible. 
C) Details of every solution possible including ideas that seem far fetched. 
D) The solution that best solves the problem is selected. 
A) The process will begin again if the decisions made were incorrect. 
B) Definition of the problem as clearly and precisely as possible. 
C) Details of every solution possible including ideas that seem far fetched. 
D) The solution that best solves the problem is selected.

Question 9

Which of the following is considered to be the input in the systems thinking example of a DSS?

Accepted Answer

A) TPS 
B) What-If 
C) Optimization 
D) Forecasts 
A) TPS 
B) What-If 
C) Optimization 
D) Forecasts

Question 10

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Accepted Answer

A) A cargo transport system 
B) Book distribution center 
C) A flu epidemic 
D) All of these 
A) A cargo transport system 
B) Book distribution center 
C) A flu epidemic 
D) All of these

Question 11

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a potential feature of a digital dashboard?

Accepted Answer

A) A hot list of KPIs refreshed every 15 minutes. 
B) A running line graph of planned versus actual production for the past 24 hours. 
C) A graph of stock market prices. 
D) All of these. 
A) A hot list of KPIs refreshed every 15 minutes. 
B) A running line graph of planned versus actual production for the past 24 hours. 
C) A graph of stock market prices. 
D) All of these.

Question 13

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Accepted Answer

A) Augmented reality 
B) Mutation 
C) Fuzzy logic 
D) Shopping bot 
A) Augmented reality 
B) Mutation 
C) Fuzzy logic 
D) Shopping bot

Question 14

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Accepted Answer

A) Drill-down 
B) Visualization 
C) Granularity 
D) Consolidation 
A) Drill-down 
B) Visualization 
C) Granularity 
D) Consolidation

Question 15

What refers to the level of detail in the model or the decision-making process?

Accepted Answer

A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of these 
A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of these

Question 16

Which of the following is correct in terms of granularity?

Accepted Answer

A) Refers to the level of detail in the model 
B) The greater the granularity the deeper the level of detail of the data 
C) The greater the granularity the deeper the level of fineness of the data 
D) All of these 
A) Refers to the level of detail in the model 
B) The greater the granularity the deeper the level of detail of the data 
C) The greater the granularity the deeper the level of fineness of the data 
D) All of these

Question 17

What is Google glass?

Accepted Answer

A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space. 
A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Uses technology allowing humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space.

Question 18

Sears department stores used to plant employees in competitor stores to perform research and analysis.Recently the company implemented a system that can search competitor websites and provide comparisons of price, promotions, and availability and the system is saving time, money, and resources.What type of system did Sears implement?

Accepted Answer

A) Shopping algorithm 
B) Shopping network 
C) Shopping logic 
D) Shopping bot 
A) Shopping algorithm 
B) Shopping network 
C) Shopping logic 
D) Shopping bot

Question 19

Which of the following business ideas is not using AI?

Accepted Answer

A) Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million. 
B) McDonald's unveiling a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash. 
C) Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters. 
D) Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver. 
A) Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million. 
B) McDonald's unveiling a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash. 
C) Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters. 
D) Golf courses create an automated golf cart that can offer swing suggestions, club suggestions, and even navigate the course for the driver.

Question 20

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Accepted Answer

A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions 
A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions

Exam 9: Enabling the Organization Decision Making

Which of the following is considered the output in the systems thinking example of a DSS?

Asking how many employees are out sick is a type of operational question.

Operational decisions or semistructured decisions arise in situations where established processes offer potential solutions.

Source documents are the original transaction records.

What is augmented reality?

Managers who must analyze data from 500 hotels to determine when to discount rooms based on occupancy patterns would be placed in which category for managerial decision-making challenges?

How does a DSS typically differ from an EIS?

When evaluating the six-step decision making process, what occurs during the problem identification step?

Which of the following is considered to be the input in the systems thinking example of a DSS?

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Which of the following is a potential feature of a digital dashboard?

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

What refers to the level of detail in the model or the decision-making process?

Which of the following is correct in terms of granularity?

What is Google glass?

Which of the following business ideas is not using AI?

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

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