Question 1

Which of the following is considered part of the process in the systems thinking example of a TPS?

Accepted Answer

A) Source Document 
B) Calculate 
C) Report 
D) All of these 
A) Source Document 
B) Calculate 
C) Report 
D) All of these

Question 2

Which of the following is an example of an intelligent system?

Accepted Answer

A) The firefighter robot that can extinguish flames at chemical plants. 
B) Shell Oil's Smart Pump robot that pumps gas for the customer. 
C) A robot that cleans and sweeps at a local airport. 
D) All of these. 
A) The firefighter robot that can extinguish flames at chemical plants. 
B) Shell Oil's Smart Pump robot that pumps gas for the customer. 
C) A robot that cleans and sweeps at a local airport. 
D) All of these.

Question 3

What encompasses all the information contained within a single business process or unit of work with the primary purpose of supporting the performance of daily operational or structured decisions?

Accepted Answer

A) OLTP 
B) OLAP 
C) Analytical information 
D) Transactional information 
A) OLTP 
B) OLAP 
C) Analytical information 
D) Transactional information

Question 4

What is a haptic interface?

Accepted Answer

A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Technology that allows humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space. 
A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Technology that allows humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space.

Question 5

What arises in situations where established processes offer potential solutions?

Accepted Answer

A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions 
A) Analytics 
B) Structured decisions 
C) Unstructured decisions 
D) Semistructured decisions

Question 6

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Accepted Answer

A) Intelligent system 
B) Artificial intelligence 
C) Neural network 
D) Intelligent agent 
A) Intelligent system 
B) Artificial intelligence 
C) Neural network 
D) Intelligent agent

Question 7

Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

Accepted Answer

A) True 
 B)False

Question 8

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

Accepted Answer

A) Multi-agent system 
B) Expert system 
C) Virtual reality 
D) Fuzzy logic system 
A) Multi-agent system 
B) Expert system 
C) Virtual reality 
D) Fuzzy logic system

Question 9

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

Accepted Answer

A) Genetic algorithms 
B) Artificial intelligence 
C) Fuzzy logic 
D) Intelligent agents 
A) Genetic algorithms 
B) Artificial intelligence 
C) Fuzzy logic 
D) Intelligent agents

Question 10

The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?

Accepted Answer

A) Decision making 
B) Problem solving 
C) Opportunity capturing 
D) All of these 
A) Decision making 
B) Problem solving 
C) Opportunity capturing 
D) All of these

Question 11

Which of the following does not represent an example of analytical information?

Accepted Answer

A) Trends and product statistics 
B) Unstructured long-term decisions 
C) Five-year sales report 
D) Future growth projections 
A) Trends and product statistics 
B) Unstructured long-term decisions 
C) Five-year sales report 
D) Future growth projections

Question 12

What is slice-and-dice capability?

Accepted Answer

A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B) Enables the examination of information from different perspectives 
C) Enables users to get details, and details of details, of information 
D) Finds the inputs necessary to achieve a goal such as a desired level of output 
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B) Enables the examination of information from different perspectives 
C) Enables users to get details, and details of details, of information 
D) Finds the inputs necessary to achieve a goal such as a desired level of output

Question 13

A virtual workplace is a work environment that is not located in any one physical space.

Accepted Answer

A) True 
 B)False

Question 14

Managers use transactional information when making structured decisions at the operational level.

Accepted Answer

A) True 
 B)False

Question 15

Online transaction processing (OLTP) is the capturing of transaction and event information using technology to _____________.

Accepted Answer

A) Update existing information to reflect the new information 
B) Store the information 
C) Process the information according to defined business rules 
D) All of these 
A) Update existing information to reflect the new information 
B) Store the information 
C) Process the information according to defined business rules 
D) All of these

Question 16

Neural networks use technology that allows humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket.

Accepted Answer

A) True 
 B)False

Question 17

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Accepted Answer

A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of these 
A) Granularity 
B) Visualization 
C) Digital Dashboard 
D) All of these

Question 18

Which of the following is not considered a challenge facing most managers today?

Accepted Answer

A) Managerial decisions must be made quickly. 
B) Strategic decisions need to be made by applying analysis techniques. 
C) Artificial intelligence is required by all managers to be successful. 
D) Managerial decisions require large amounts of information to analyze. 
A) Managerial decisions must be made quickly. 
B) Strategic decisions need to be made by applying analysis techniques. 
C) Artificial intelligence is required by all managers to be successful. 
D) Managerial decisions require large amounts of information to analyze.

Question 19

Which of the following offers a disadvantage for working virtually?

Accepted Answer

A) Increases in worker productivity. 
B) Increases in feelings of seclusion. 
C) Decreases in expenses for the company. 
D) Alleviation of congested roadways. 
A) Increases in worker productivity. 
B) Increases in feelings of seclusion. 
C) Decreases in expenses for the company. 
D) Alleviation of congested roadways.

Question 20

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Accepted Answer

A) True 
 B)False

Exam 9: Enabling the Organization Decision Making

Which of the following is considered part of the process in the systems thinking example of a TPS?

Which of the following is an example of an intelligent system?

What encompasses all the information contained within a single business process or unit of work with the primary purpose of supporting the performance of daily operational or structured decisions?

What is a haptic interface?

What arises in situations where established processes offer potential solutions?

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?

Which of the following does not represent an example of analytical information?

What is slice-and-dice capability?

A virtual workplace is a work environment that is not located in any one physical space.

Managers use transactional information when making structured decisions at the operational level.

Online transaction processing (OLTP) is the capturing of transaction and event information using technology to _____________.

Neural networks use technology that allows humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket.

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Which of the following is not considered a challenge facing most managers today?

Which of the following offers a disadvantage for working virtually?

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

Filters