Question 1

Which of the following is an important challenge facing managers today?

Accepted Answer

A) Making business decision. 
B) Solving business problems. 
C) Competing to win in today's market. 
D) All of these. 
A) Making business decision. 
B) Solving business problems. 
C) Competing to win in today's market. 
D) All of these.

Question 2

At the operational level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Accepted Answer

A) True 
 B)False

Question 3

Operational decisions are considered structured decisions.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

Accepted Answer

A) Develop core business activities required to run the day-to-day operations. 
B) Control core business activities required to run the day-to-day operations. 
C) Maintain core business activities required to run the day-to-day operations. 
D) All of these. 
A) Develop core business activities required to run the day-to-day operations. 
B) Control core business activities required to run the day-to-day operations. 
C) Maintain core business activities required to run the day-to-day operations. 
D) All of these.

Question 5

What is a category of AI that attempts to emulate the way the human brain works?

Accepted Answer

A) Intelligent system 
B) Artificial intelligence 
C) Expert systems 
D) Neural network 
A) Intelligent system 
B) Artificial intelligence 
C) Expert systems 
D) Neural network

Question 6

Review the following key terms.Which one defines an operational decision that involves situations where established processes offer potential solutions?

Accepted Answer

A) Optimization analysis decision 
B) Artificial intelligence decision 
C) Structured decision 
D) Unstructured decision 
A) Optimization analysis decision 
B) Artificial intelligence decision 
C) Structured decision 
D) Unstructured decision

Question 7

What can a manager use a model to do?

Accepted Answer

A) Calculate risk 
B) Change variables 
C) Understand uncertainty 
D) All of these 
A) Calculate risk 
B) Change variables 
C) Understand uncertainty 
D) All of these

Question 8

Which of the following is the most commonly used form of AI in the business arena?

Accepted Answer

A) Intelligent system 
B) Artificial intelligence 
C) Expert system 
D) Neural network 
A) Intelligent system 
B) Artificial intelligence 
C) Expert system 
D) Neural network

Question 9

What is a virtual workplace?

Accepted Answer

A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Technology that allows humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space. 
A) The viewing of the physical world with computer-generated layers of information added to it. 
B) A wearable computer with an optical head-mounted display (OHM
D) . 
C) Technology that allows humans to interact with a computer through bodily sensations and movements. 
D) A work environment that is not located in any one physical space.

Question 10

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Accepted Answer

A) OLTP 
B) Executive Information System (EIS) 
C) Transaction Support System (TSS) 
D) Decision Support System (DSS) 
A) OLTP 
B) Executive Information System (EIS) 
C) Transaction Support System (TSS) 
D) Decision Support System (DSS)

Question 11

Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages.

Accepted Answer

Being able to sort, calculate, analyze,

Exam 9: Enabling the Organization Decision Making

Which of the following is an important challenge facing managers today?

At the operational level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Operational decisions are considered structured decisions.

Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

What is a category of AI that attempts to emulate the way the human brain works?

Review the following key terms.Which one defines an operational decision that involves situations where established processes offer potential solutions?

What can a manager use a model to do?

Which of the following is the most commonly used form of AI in the business arena?

What is a virtual workplace?

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

Classify the different operational support systems, managerial support systems, and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive advantages.

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

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