Exam 9: Creating and Maintaining High-Performance Organizations

Roger,an HR specialist at Maestro Inc.,claims that the department is running exceptionally well because of the HR dashboard.Progress and developments of various tasks are accessed easily using HRIS technology.Which of the following validates Roger's claim?

Which of the following best defines decision support systems?

_____ is a necessary condition of high performance because it contributes to good long-term relationships with employees,customers,and the public.

Describe an HR dashboard.

Ronaldo,the general manager of RipnRoll Furniture,believes that each employee must thoroughly understand the goals of the organization.He understands that adhering to the vision and mission of the organization will help increase employee satisfaction and will also result in improved employee performance.Which of the following strengthens Ronaldo's belief?

High-performance work systems are characterized by high employee turnover.

A media company gives its employees monetary bonuses at the end of the company's fiscal year based on employees' contribution to the firm's financial success.This is a method of:

Which of the following occurs when organizations encourage employees to see relationships among ideas and to test assumptions and observe the results of their actions?

A standard feature of a modern Human Resource Information Systems (HRIS)is the use of relational databases,which store data in separate files that can be linked by common elements.

For empowerment to succeed,managers should:

At a high-performance organization,recruitment and selection aim at obtaining the kinds of employees who can thrive in this type of setting.These employees are _____.

James works at a publishing house.He is fond of his work and is a passionate team member.His colleagues show concern for him and his work,and he experiences a positive feeling about his work.In the context of job satisfaction,this feeling experienced by Vincent is known as _____.

A learning culture creates the conditions in which managers:

What is the perception about training in a learning organization?

For an organization's human resource division,"customers" are the organization's top management.

Identify the advantage of a relational database.

High-performance organizations do not need selection methods that identify more than technical skills.

Colin Bleuze,the new CEO of Silver Star,claims that work equals life for him.He believes that when one learns to love his or her job,it will result in job satisfaction.He provides employees with the best amenities the firm can afford,such as a sports center,a health clinic,and other facilities.The results are clear: reduced absenteeism,increased productivity,and an interactive social culture.Which of the following is most likely to cause conflict and dissatisfaction in the work that the employees engage in at Silver Star?

While conducting an HRM audit,which of the following will serve as an important customer satisfaction measure in assessing the success of training programs conducted by HR?

People experience occupational intimacy when they love their work,when they and their co-workers care about one another,and when they find their work meaningful.