Question 1

The organization may demote an employee to a lower-level position:

Accepted Answer

A)  to provide greater challenges to him/her. 
B)  so that the employee can learn different skills. 
C)  to increase the employee's visibility. 
D)  so that the employee can get more authority. 
E)  to give him/her more responsibility. 
A)  to provide greater challenges to him/her. 
B)  so that the employee can learn different skills. 
C)  to increase the employee's visibility. 
D)  so that the employee can get more authority. 
E)  to give him/her more responsibility.

Question 2

Succession planning focuses on high-potential employees.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a potential problem of job rotation?

Accepted Answer

A)  Employees typically develop a short-term perspective on problems and solutions. 
B)  Employees generally earn less. 
C)  Promotions usually take longer. 
D)  Employees typically develop specialized skills but fail to use them due to quick rotations. 
E)  It decreases employees' understanding of different company functions. 
A)  Employees typically develop a short-term perspective on problems and solutions. 
B)  Employees generally earn less. 
C)  Promotions usually take longer. 
D)  Employees typically develop specialized skills but fail to use them due to quick rotations. 
E)  It decreases employees' understanding of different company functions.

Question 4

Women and minorities often have trouble finding mentors.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is true of in-basket exercises?

Accepted Answer

A)  They require teams of five to seven employees to work together to solve assigned problems within a certain time period. 
B)  They are paper-and-pencil tests designed to measure participants' communication styles and skills. 
C)  They simulate the administrative tasks of a manager's job, using a pile of documents for the employee to handle. 
D)  They require participants to take the part of a manager or employee in a situation involving the skills to be assessed. 
E)  They require the use of interest and aptitude tests to evaluate an employee's vocabulary, general mental ability, and reasoning skills. 
A)  They require teams of five to seven employees to work together to solve assigned problems within a certain time period. 
B)  They are paper-and-pencil tests designed to measure participants' communication styles and skills. 
C)  They simulate the administrative tasks of a manager's job, using a pile of documents for the employee to handle. 
D)  They require participants to take the part of a manager or employee in a situation involving the skills to be assessed. 
E)  They require the use of interest and aptitude tests to evaluate an employee's vocabulary, general mental ability, and reasoning skills.

Question 6

The four general approaches that companies use to develop employees include:

Accepted Answer

A)  formal education, assessment, job experiences, and interpersonal relationships. 
B)  job rotation, promotion, transfer, and job sharing. 
C)  psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback. 
D)  business games, formal courses, team building, and assessment. 
E)  TQM, Six Sigma, lean manufacturing, and quality function deployment. 
A)  formal education, assessment, job experiences, and interpersonal relationships. 
B)  job rotation, promotion, transfer, and job sharing. 
C)  psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback. 
D)  business games, formal courses, team building, and assessment. 
E)  TQM, Six Sigma, lean manufacturing, and quality function deployment.

Question 7

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Accepted Answer

A) True 
 B)False

Question 8

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n):

Accepted Answer

A)  transfer. 
B)  expatriate assignment. 
C)  sabbatical. 
D)  externship. 
E)  downward move. 
A)  transfer. 
B)  expatriate assignment. 
C)  sabbatical. 
D)  externship. 
E)  downward move.

Question 9

Identify the skill related to a successful manager.

Accepted Answer

A)  Accomplishes tasks by completing all the tasks himself/herself 
B)  Is willing to sacrifice personal life for work life 
C)  Is infallible and leads by the telling-and-selling approach 
D)  Can behave in ways that are often seen as opposites 
E)  Prefers slow and precise actions for management situations 
A)  Accomplishes tasks by completing all the tasks himself/herself 
B)  Is willing to sacrifice personal life for work life 
C)  Is infallible and leads by the telling-and-selling approach 
D)  Can behave in ways that are often seen as opposites 
E)  Prefers slow and precise actions for management situations

Question 10

Research indicates that dysfunctional managerial behaviors,such as arrogance and insensitivity,can rarely be effectively dealt with in development programs.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true of job enlargement?

Accepted Answer

A)  It is a systematic approach to help an organization modify its core processes to achieve more efficient results. 
B)  It aims at greater productivity through reduced application of mental and physical effort. 
C)  It involves attempts to motivate employees by giving them the opportunity to use specific skill sets. 
D)  It involves moving employees through a series of job assignments in one or more functional areas. 
E)  It involves adding challenges or new responsibilities to employees' current jobs. 
A)  It is a systematic approach to help an organization modify its core processes to achieve more efficient results. 
B)  It aims at greater productivity through reduced application of mental and physical effort. 
C)  It involves attempts to motivate employees by giving them the opportunity to use specific skill sets. 
D)  It involves moving employees through a series of job assignments in one or more functional areas. 
E)  It involves adding challenges or new responsibilities to employees' current jobs.

Question 12

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Accepted Answer

A) True 
 B)False

Question 13

The energy dichotomy of the Myers-Briggs Type Indicator indicates _____.

Accepted Answer

A)  the preparations individuals make before making decisions 
B)  the amount of consideration individuals give to their own and others' values and feelings 
C)  individuals' degree of introversion or extroversion 
D)  the hard facts of a situation 
E)  individuals' tendency to be either flexible or structured 
A)  the preparations individuals make before making decisions 
B)  the amount of consideration individuals give to their own and others' values and feelings 
C)  individuals' degree of introversion or extroversion 
D)  the hard facts of a situation 
E)  individuals' tendency to be either flexible or structured

Question 14

In a self-assessment,the organization's responsibility is to identify opportunities and areas that need improvement.

Accepted Answer

A) True 
 B)False

Question 15

The _____ is a self-assessment tool that helps employees identify their occupational and job interests.

Accepted Answer

A)  Myers-Briggs Type Indicator 
B)  Self-Directed Search 
C)  Leaderless group discussion 
D)  Occupational Outlook Handbook 
E)  Strong-Campbell Interest Inventory 
A)  Myers-Briggs Type Indicator 
B)  Self-Directed Search 
C)  Leaderless group discussion 
D)  Occupational Outlook Handbook 
E)  Strong-Campbell Interest Inventory

Question 16

Allowing employees to take a full-time temporary position at another company is known as a(n):

Accepted Answer

A)  transfer. 
B)  expatriate assignment. 
C)  sabbatical. 
D)  externship. 
E)  lateral move. 
A)  transfer. 
B)  expatriate assignment. 
C)  sabbatical. 
D)  externship. 
E)  lateral move.

Question 17

Which of the following is true about succession planning?

Accepted Answer

A)  It ensures that middle management systematically reviews leadership talent in the company. 
B)  It provides a set of developmental experiences that managers must complete to be considered for top management positions. 
C)  All companies have a succession plan ready when they need one. 
D)  It identifies a specific replacement for each managerial position within the company. 
E)  It focuses on low-to-medium potential employees. 
A)  It ensures that middle management systematically reviews leadership talent in the company. 
B)  It provides a set of developmental experiences that managers must complete to be considered for top management positions. 
C)  All companies have a succession plan ready when they need one. 
D)  It identifies a specific replacement for each managerial position within the company. 
E)  It focuses on low-to-medium potential employees.

Question 18

Which of the following is true about a transfer?

Accepted Answer

A)  It typically involves a full-time temporary position at another organization. 
B)  A transfer fundamentally increases job responsibilities. 
C)  A transfer essentially increases compensation. 
D)  It occurs when an employee is given less responsibility and authority. 
E)  It is an assignment of an employee to a position in a different area of the company, usually in a lateral move. 
A)  It typically involves a full-time temporary position at another organization. 
B)  A transfer fundamentally increases job responsibilities. 
C)  A transfer essentially increases compensation. 
D)  It occurs when an employee is given less responsibility and authority. 
E)  It is an assignment of an employee to a position in a different area of the company, usually in a lateral move.

Question 19

How do managers and peers develop employees through coaching?

Accepted Answer

A coach is a peer or manager who works w

Question 20

Which of the following is true of mentoring?

Accepted Answer

A)  Mentoring is the best substitute for therapy. 
B)  Most mentoring relationships develop formally as a result of interests or values officially discussed by the mentor and protégé. 
C)  Employees most likely to seek a mentor are emotionally unstable and have a low need for power and achievement. 
D)  Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program. 
E)  Informal mentoring programs ensure access to mentors for all employees, regardless of gender or race. 
A)  Mentoring is the best substitute for therapy. 
B)  Most mentoring relationships develop formally as a result of interests or values officially discussed by the mentor and protégé. 
C)  Employees most likely to seek a mentor are emotionally unstable and have a low need for power and achievement. 
D)  Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program. 
E)  Informal mentoring programs ensure access to mentors for all employees, regardless of gender or race.

The organization may demote an employee to a lower-level position:

Succession planning focuses on high-potential employees.

Which of the following is a potential problem of job rotation?

Women and minorities often have trouble finding mentors.

Which of the following is true of in-basket exercises?

The four general approaches that companies use to develop employees include:

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n):

Identify the skill related to a successful manager.

Research indicates that dysfunctional managerial behaviors,such as arrogance and insensitivity,can rarely be effectively dealt with in development programs.

Which of the following is true of job enlargement?

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

The energy dichotomy of the Myers-Briggs Type Indicator indicates _____.

In a self-assessment,the organization's responsibility is to identify opportunities and areas that need improvement.

The _____ is a self-assessment tool that helps employees identify their occupational and job interests.

Allowing employees to take a full-time temporary position at another company is known as a(n):

Which of the following is true about succession planning?

Which of the following is true about a transfer?

How do managers and peers develop employees through coaching?

Which of the following is true of mentoring?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

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Exam 9: Developing Employees for Future Success

The organization may demote an employee to a lower-level position:

Succession planning focuses on high-potential employees.

Which of the following is a potential problem of job rotation?

Women and minorities often have trouble finding mentors.

Which of the following is true of in-basket exercises?

The four general approaches that companies use to develop employees include:

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n):

Identify the skill related to a successful manager.

Research indicates that dysfunctional managerial behaviors,such as arrogance and insensitivity,can rarely be effectively dealt with in development programs.

Which of the following is true of job enlargement?

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

The energy dichotomy of the Myers-Briggs Type Indicator indicates _____.

In a self-assessment,the organization's responsibility is to identify opportunities and areas that need improvement.

The _____ is a self-assessment tool that helps employees identify their occupational and job interests.

Allowing employees to take a full-time temporary position at another company is known as a(n):

Which of the following is true about succession planning?

Which of the following is true about a transfer?

How do managers and peers develop employees through coaching?

Which of the following is true of mentoring?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

Filters