Question 1

Which of the following skills do managers demonstrate if they show genuine interest in others?

Accepted Answer

A)  Compassion and sensitivity 
B)  Straightforwardness and composure 
C)  Team orientation 
D)  Decisiveness 
E)  Self-awareness 
A)  Compassion and sensitivity 
B)  Straightforwardness and composure 
C)  Team orientation 
D)  Decisiveness 
E)  Self-awareness

Question 2

Coaches are peers or managers who work with other employees to motivate them,help them develop their skills,and provide them with reinforcement and feedback.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is true of the relationship between training and development?

Accepted Answer

A)  Training is future oriented, while development is focused on improvement of current job. 
B)  The use of work experience is high in training, but low in development. 
C)  Participation in training is voluntary, but compulsory in development. 
D)  The goal of training is preparation for the current job, while the goal of development is preparation for changes in the current job. 
E)  Training is often an ongoing process while development tends to be short-term process. 
A)  Training is future oriented, while development is focused on improvement of current job. 
B)  The use of work experience is high in training, but low in development. 
C)  Participation in training is voluntary, but compulsory in development. 
D)  The goal of training is preparation for the current job, while the goal of development is preparation for changes in the current job. 
E)  Training is often an ongoing process while development tends to be short-term process.

Question 4

In the feedback step of the career management process,the employee is primarily responsible for:

Accepted Answer

A)  ensuring that the goal is specific, challenging, and attainable. 
B)  identifying company resources needed to reach goals. 
C)  identifying what skills he/she could realistically develop in light of the opportunities available. 
D)  identifying resources needed, including courses, work experiences, and relationships. 
E)  identifying strengths, weaknesses, interests, and values. 
A)  ensuring that the goal is specific, challenging, and attainable. 
B)  identifying company resources needed to reach goals. 
C)  identifying what skills he/she could realistically develop in light of the opportunities available. 
D)  identifying resources needed, including courses, work experiences, and relationships. 
E)  identifying strengths, weaknesses, interests, and values.

Question 5

An organization can use downward moves as a source of job experience.

Accepted Answer

A) True 
 B)False

Question 6

A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.

Accepted Answer

A) True 
 B)False

Question 7

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Accepted Answer

A)  Acculturation 
B)  Leaderless group discussion 
C)  Benchmarking 
D)  Data gathering 
E)  Succession planning 
A)  Acculturation 
B)  Leaderless group discussion 
C)  Benchmarking 
D)  Data gathering 
E)  Succession planning

Question 8

Which of the following is true of the Myers-Briggs Type Indicator (MBTI)?

Accepted Answer

A)  It is an appropriate tool for measuring job performance. 
B)  People who take the MBTI generally do not find it to be an enjoyable experience. 
C)  MBTI scores are stable over time. 
D)  The MBTI is a valuable tool for understanding communication styles. 
E)  Research has concluded that the MBTI is highly valid, reliable, and effective. 
A)  It is an appropriate tool for measuring job performance. 
B)  People who take the MBTI generally do not find it to be an enjoyable experience. 
C)  MBTI scores are stable over time. 
D)  The MBTI is a valuable tool for understanding communication styles. 
E)  Research has concluded that the MBTI is highly valid, reliable, and effective.

Question 9

What are group mentoring programs?

Accepted Answer

So that more employees can benefit from

Question 10

What is 360-degree feedback? What are its advantages and disadvantages?

Accepted Answer

360-degree feedback is a method of perfo

Question 11

The Myers-Briggs Type Indicator is a valuable tool for understanding communication styles,appraising employees' performance,and evaluating employees' promotion potential.

Accepted Answer

A) True 
 B)False

Question 12

Acting as a mentor gives managers:

Accepted Answer

A)  career support and sponsorship. 
B)  increased visibility among the organization's managers. 
C)  a chance to talk about their worries. 
D)  a chance to develop their interpersonal skills. 
E)  more chances of being promoted. 
A)  career support and sponsorship. 
B)  increased visibility among the organization's managers. 
C)  a chance to talk about their worries. 
D)  a chance to develop their interpersonal skills. 
E)  more chances of being promoted.

Question 13

Which of the following helps identify employees' preferences for working in different types of environments like sales and counseling?

Accepted Answer

A)  Myers-Briggs Type Indicator 
B)  Self-Directed Search 
C)  Leaderless group discussion 
D)  Occupational Outlook Handbook 
E)  Strong-Campbell Interest Inventory 
A)  Myers-Briggs Type Indicator 
B)  Self-Directed Search 
C)  Leaderless group discussion 
D)  Occupational Outlook Handbook 
E)  Strong-Campbell Interest Inventory

Question 14

The process for developing a succession plan begins with:

Accepted Answer

A)  reviewing the existing talent. 
B)  linking succession planning with other human resource systems. 
C)  identifying the positions to be planned for. 
D)  establishing position requirements. 
E)  deciding how to measure employees' potential for being able to fill requirements. 
A)  reviewing the existing talent. 
B)  linking succession planning with other human resource systems. 
C)  identifying the positions to be planned for. 
D)  establishing position requirements. 
E)  deciding how to measure employees' potential for being able to fill requirements.

Question 15

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

Accepted Answer

A) True 
 B)False

Question 16

A mentor is generally a(n):

Accepted Answer

A)  employee's peer who provides friendship and guidance. 
B)  employee's manager who provides feedback on performance. 
C)  employee's family member who provides emotional and financial support. 
D)  experienced, productive senior employee who helps develop a protégé. 
E)  experienced person who disseminates knowledge to the entire organization. 
A)  employee's peer who provides friendship and guidance. 
B)  employee's manager who provides feedback on performance. 
C)  employee's family member who provides emotional and financial support. 
D)  experienced, productive senior employee who helps develop a protégé. 
E)  experienced person who disseminates knowledge to the entire organization.

Question 17

According to the Myers-Briggs Type Indicator,Extroverted types (E)gain energy through:

Accepted Answer

A)  interpersonal relationships. 
B)  personal thoughts. 
C)  gathering facts and details. 
D)  establishing goals. 
E)  inner feelings. 
A)  interpersonal relationships. 
B)  personal thoughts. 
C)  gathering facts and details. 
D)  establishing goals. 
E)  inner feelings.

Question 18

How does 360-degree feedback help organizations?

Accepted Answer

A)  Managers can identify subordinates who provide negative feedback. 
B)  Delivering ratings provides a simple way for a manager to act on the feedback. 
C)  Performance improves and behavior changes as a result of participation. 
D)  It demands very little time, so the raters can focus on other tasks. 
E)  Managers can easily interpret the results themselves and take necessary action. 
A)  Managers can identify subordinates who provide negative feedback. 
B)  Delivering ratings provides a simple way for a manager to act on the feedback. 
C)  Performance improves and behavior changes as a result of participation. 
D)  It demands very little time, so the raters can focus on other tasks. 
E)  Managers can easily interpret the results themselves and take necessary action.

Question 19

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Accepted Answer

A)  Judging (J) 
B)  Perceiving (P) 
C)  Thinking (T) 
D)  Feeling (F) 
E)  Sensing (S) 
A)  Judging (J) 
B)  Perceiving (P) 
C)  Thinking (T) 
D)  Feeling (F) 
E)  Sensing (S)

Question 20

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Accepted Answer

The most popular psychological inventory

Which of the following skills do managers demonstrate if they show genuine interest in others?

Coaches are peers or managers who work with other employees to motivate them,help them develop their skills,and provide them with reinforcement and feedback.

Which of the following is true of the relationship between training and development?

In the feedback step of the career management process,the employee is primarily responsible for:

An organization can use downward moves as a source of job experience.

A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Which of the following is true of the Myers-Briggs Type Indicator (MBTI)?

What are group mentoring programs?

What is 360-degree feedback? What are its advantages and disadvantages?

The Myers-Briggs Type Indicator is a valuable tool for understanding communication styles,appraising employees' performance,and evaluating employees' promotion potential.

Acting as a mentor gives managers:

Which of the following helps identify employees' preferences for working in different types of environments like sales and counseling?

The process for developing a succession plan begins with:

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

A mentor is generally a(n):

According to the Myers-Briggs Type Indicator,Extroverted types (E)gain energy through:

How does 360-degree feedback help organizations?

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

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Exam 9: Developing Employees for Future Success

Which of the following skills do managers demonstrate if they show genuine interest in others?

Coaches are peers or managers who work with other employees to motivate them,help them develop their skills,and provide them with reinforcement and feedback.

Which of the following is true of the relationship between training and development?

In the feedback step of the career management process,the employee is primarily responsible for:

An organization can use downward moves as a source of job experience.

A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Which of the following is true of the Myers-Briggs Type Indicator (MBTI)?

What are group mentoring programs?

What is 360-degree feedback? What are its advantages and disadvantages?

The Myers-Briggs Type Indicator is a valuable tool for understanding communication styles,appraising employees' performance,and evaluating employees' promotion potential.

Acting as a mentor gives managers:

Which of the following helps identify employees' preferences for working in different types of environments like sales and counseling?

The process for developing a succession plan begins with:

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

A mentor is generally a(n):

According to the Myers-Briggs Type Indicator,Extroverted types (E)gain energy through:

How does 360-degree feedback help organizations?

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

Filters