Exam 11: Team Dynamics, Creativity and Problem Solving, and Decision Making

You have taken over as the new manager of a department. The employees are interested in doing a good job and have potential. However, because they have not worked together, they do not have the competence to achieve the task. Which of the following stages of development is this group in?

_____ is the process of selecting an alternative course of action that will solve a problem.

Recall a specific meeting you attended. Did the group leader plan for the meeting by stating meeting objectives, identifying participants and their assignments, making an agenda, and stating the date, time, and place of the meeting? Did the leader provide a written meeting plan to the members prior to the meeting? Explain your answers and state what you would do differently if you were the leader.

"The members of my team seem more at ease with one another now. Some of them are dedicated to the tasks given to them, and a group structure with acceptable norms and cohesiveness is developing." Which of the following stages of development is this group in?

The _____ stage is characterized by outstanding development level, high commitment, and high competence.

Which of the following stages of group development uses the laissez-faire supervisory style?

It has been said that success breeds cohesiveness, which in turn leads to more success. What does this mean? How is it supposed to work? Do you agree with the statement?

Which of the following is characteristic of the resolution stage of group development?

The forming stage of team development is characterized by low development level, high commitment, and low competence.

Rachel is the last person to contribute anything during team meetings. She tends to shy away from conversations. Which of the following types of problem members does Rachel belong to?

Describe six problem members and mention a way to handle each of them.

The social loafer distracts the team from the agenda items and often likes to complain and criticize.

Which of the following is characteristic of the forming stage of group development?

The _____ problem member doesn't want to take individual responsibility and do a fair share of the work.

Which of the following groups has the highest level of productivity?

_____ is the process of taking corrective action in order to meet objectives.

Describe the stages in the creative process.

_____ is a formal, ongoing team that often has rotating members.

Using the decision-making model helps us be more rational and focus our intuitive judgment, which is called _____.

The _____ states that a team's output is based on its structure, dynamics, and stage of development.