Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization

A formal chain of command, standardization of rules and procedures, and use of cross-functional teams and computer networks so that there is frequent communication and coordination of the parts are the means for achieving ____.

The structure of Shoe Mart consists of people with similar specialties put together in formal groups, such as the marketing, accounting, and human resource departments. This is an example of a _____.

Upper-, middle-, and lower-level management and nonmanagement workers are the layers of organizational culture.

Changing organizational culture is essentially a teaching process, a process in which members instruct each other about the organization's preferred values, beliefs, expectations, and behaviors.

The AFL-CIO is an example of a for-profit organization, and the March of Dimes is an example of a nonprofit organization.

Division of labor is also known as ____.

Summarize the three types of organizations classified according to the three different purposes for which they are formed. Give an example of each and the purpose and customers they serve.

Paula, the CEO of EnviroSystems, has only three people reporting to her, the vice president of marketing, vice president of HR, and vice president of accounting. Paula has a _____.

Ralph, the manager of a busy hardware store, knows that he needs to entrust many of his tasks to managers and other employees, rather than falling into the common trap of perfection, believing he is the only person who can do this right and on time. This process of assigning tasks to lower-level managers and employees is known as ____.