Exam 3: The Environment and Corporate Culture

A primary way in which managers shape cultural norms and values to build a high-performance culture is through ____________________.

The ____ represents people in the environment who can be hired to work for the organization.

Physical symbols are associated with the surface level of organizational culture.

The achievement culture emerges in an environment that requires fast response and high-risk decision-making.

Lying at the heart of Chinese culture, ____ is a supportive, mutually beneficial connection between two people.

The ____________________ is the outer layer that is widely dispersed and affects organizations indirectly.

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

A slogan is a phrase or sentence that succinctly expresses a key corporate value.

The ____________________ culture places high value on HR, and the organization may be characterized by a caring, family-like atmosphere.

Scenario - Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change in the way employees thought about the firm and in the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Nikki could use the following to affect the corporate culture:

A cultural leader defines and uses signals and symbols to influence corporate culture.

Which of these is NOT a part of an organization's general environment?

The ____________________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

A(n) ____________________ involves a strategic alliance or program by two or more organizations.

List three visible artifacts of an organization's culture.

The international dimension of the external environment represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.

An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways, is called a(n) ____________________.

When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in ____ environment.

The set of key values, beliefs, and norms, that are shared by members of an organization are combined to create the symbols of an organization.

The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is