Exam 15: Motivating Employees
Exam 1: Innovative Management for Turbulent Times195 Questions
Exam 2: The Evolution of Management Thinking167 Questions
Exam 3: The Environment and Corporate Culture189 Questions
Exam 4: Managing in a Global Environment212 Questions
Exam 5: Managing Ethics and Social Responsibility176 Questions
Exam 6: Managerial Planning and Goal Setting162 Questions
Exam 7: Strategy Formulation and Implementation158 Questions
Exam 8: Managerial Decision Making171 Questions
Exam 9: Designing Adaptive Organizations216 Questions
Exam 10: Managing Change and Innovation172 Questions
Exam 11: Managing Human Resources174 Questions
Exam 12: Managing Diversity114 Questions
Exam 13: Dynamics of Behavior in Organizations168 Questions
Exam 14: Leadership159 Questions
Exam 15: Motivating Employees177 Questions
Exam 16: Managing Communication152 Questions
Exam 17: Leading Teams209 Questions
Exam 18: Managing Quality and Performance152 Questions
Exam 19: Managing the Value Chain, Information Technology, and E-Business150 Questions
Exam 20: Managing Small Business Start-Ups152 Questions
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A recent study indicates that the link between intrinsic characteristics and job motivation and satisfaction is stronger in economically disadvantaged countries and high power distance countries.
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(True/False)
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Correct Answer:
False
A high need for ____ is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.
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(Multiple Choice)
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Correct Answer:
A
The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need was put forth by Maslow.
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(True/False)
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Correct Answer:
False
The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.
(True/False)
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Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try
(Multiple Choice)
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Three categories of motivation theories are content theories, process theories, and reinforcement theories.
(True/False)
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A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the ____________________ theory.
(Short Answer)
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Punishment is the imposition of an unpleasant outcome following undesirable behavior.
(True/False)
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____________________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.
(Short Answer)
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Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, and opportunity for growth are called motivators.
(True/False)
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Describe the four elements that enable employees to become empowered.
(Essay)
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Which of the following is based on the relationships between effort, performance, and outcomes?
(Multiple Choice)
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Denise has a desire to influence others, be responsible for them, and have authority over them. It can be described as her
(Multiple Choice)
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Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?
(Multiple Choice)
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Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources recently told Alden that he had a high need for achievement. Based on this, what type of career should Alden pursue?
(Multiple Choice)
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Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The hygiene factors, or dissatifiers, that Donovan can influence include all of the following EXCEPT
(Multiple Choice)
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The frustration-regression principle is most closely related with
(Multiple Choice)
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The satisfaction received in the process of performing an action is also known as a(n) ____________________.
(Short Answer)
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The expectancy theory of motivation is similar to Fiedler's contingency model of leadership in that both emphasize subordinates needs and goals.
(True/False)
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Hygiene factors are the same as dissatisfiers and include company policies and procedures.
(True/False)
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