Exam 3: Values, Attitudes, Emotions, and Culture: The Manager As a Person

Matthew is a district manager for a health insurance company.Recent reports summarized that Matthew's district was not performing as well as other districts in his region.Matthew thinks he has been a poor leader and blames himself for the decline in performance in his district.Matthew's view of the situation is an example of

Which of the following is a terminal value?

Rites of _____ build and reinforce common bonds among organization members.

Which of the following is true about managers in conservative cultures?

According to McClelland, the need for ________ is the extent to which a person is concerned with being liked and having others get along well with one another.

Compare the leadership styles of managers from innovative and conservative organizational cultures.

Which of the following employees exhibits organizational citizenship behavior?

_____ values help explain what managers are striving to achieve in their organizations and what they will focus their efforts on.

Which of the following statements demonstrates that Amanda, the general manager of Waterworks Ltd., has high emotional intelligence?

Becky is a sales representative for Lasco Car Master, a car dealership.Lasco reinforces the organization's values and norms through bonding members of the organization at quarterly regional meetings.Last year at a national conference, Beck received an award for best salesperson of the year.This is an example of a(n) _____ rite.

Job _____ is the collection of feelings and beliefs that managers have about their current jobs.

Managers with a low level of emotional intelligence are more likely to effectively control their feelings.

What are the different types of rites that help define organizational culture? Explain each type of rite with an example.

Collin works for a printing company in a small community.Recently, the local newspaper published an article about the company's history and recent growth.Several employees were credited in the article for their contributions in the company's success.This is an example of a(n) _____ rite.

Which of the following is true about organizational commitment?

A(n) _____ value is a personal belief or opinion about lifelong goals or objectives.

A manager who is organized and self-disciplined is

An organization which considers and analyzes the ideas and suggestions of all employees regardless of their hierarchical position has a(n) _____ culture.

Which of the following is true about norms?

Mario is the product manager of Lampshades Ltd.Which of the following, if true, supports the statement that he is sociable, affectionate, outgoing, and friendly?