Question 1

The CIO (Congress of Industrial Organizations) organized unskilled and semiskilled workers into:

Accepted Answer

A)  craft unions. 
B)  a political party. 
C)  industrial unions. 
D)  union shops. 
A)  craft unions. 
B)  a political party. 
C)  industrial unions. 
D)  union shops.

Question 2

Membership in the Knights of Labor was:

Accepted Answer

A)  limited to skilled craftsmen. 
B)  limited to unskilled and semiskilled workers who belonged to industrial unions. 
C)  open to all working people, including employers. 
D)  open to anyone willing to promote capitalism as the economic system most likely to lead to economic prosperity for the working men and women of the United States. 
A)  limited to skilled craftsmen. 
B)  limited to unskilled and semiskilled workers who belonged to industrial unions. 
C)  open to all working people, including employers. 
D)  open to anyone willing to promote capitalism as the economic system most likely to lead to economic prosperity for the working men and women of the United States.

Question 3

The Making Ethical Decisions box titled, "To Cross or Not to Cross?" discusses:

Accepted Answer

A)  the violence that occurs at picket lines, and the welfare of those who are physically hurt as a result of these occurrences. 
B)  the ethics of participating as a strikebreaker in your community. 
C)  how givebacks are very unethical on the part of management in large operations and an indication that management has "crossed the line." 
D)  the ethics of participating in the blue flu. 
A)  the violence that occurs at picket lines, and the welfare of those who are physically hurt as a result of these occurrences. 
B)  the ethics of participating as a strikebreaker in your community. 
C)  how givebacks are very unethical on the part of management in large operations and an indication that management has "crossed the line." 
D)  the ethics of participating in the blue flu.

Question 4

Robert and Jenny are coworkers who enjoy flirting with each other while at work. They both view their actions as harmless fun, as do the other employees in their office. Their flirtation does not offend the other workers or make them feel threatened or uncomfortable. Nevertheless, under current criteria, both Jenny and Robert could be found guilty of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 5

In Germany, there are some firms whose employees participate in the company decisions by actually serving as members of the board of directors. The policy of permitting nonmanagement employees to participate in the decision-making processes of some European companies is called ______________.

Accepted Answer

A)  co-habitating. 
B)  co-determination. 
C)  team management. 
D)  dual management. 
A)  co-habitating. 
B)  co-determination. 
C)  team management. 
D)  dual management.

Question 6

Many of the negotiated labor-management agreements in the United States call for the use of an arbitrator to end labor disputes.

Accepted Answer

A) True 
 B)False

Question 7

Explain the difference between closed, open, union, and agency shop agreements. What impact did the Taft-Hartley Act have on the use of closed and union shop arrangements?

Accepted Answer

Under a union shop agreement, the firm c

Question 8

Economist Thomas Piketty is very critical of the exorbitant compensations that some CEOs are getting.

Accepted Answer

A) True 
 B)False

Question 9

John L. Lewis broke with the American Federation of Labor (AFL) in 1935 over membership issues and formed a rival group known as the Congress of Industrial Organizations (CIO).

Accepted Answer

A) True 
 B)False

Question 10

Identify and describe the major tactics used by unions and management when collective bargaining efforts break down.

Accepted Answer

The primary tactics used by labor are st

Question 11

Alcohol is the most widely used drug in the workplace.

Accepted Answer

A) True 
 B)False

Question 12

Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

Accepted Answer

A) True 
 B)False

Question 13

In the future, unions are likely to leave training and recruitment of workers to management, and focus instead on encouraging those workers to join the union.

Accepted Answer

A) True 
 B)False

Question 14

Jake remembers his grandfather telling him about going to work at 16 years of age in the coalmines of southern Illinois. In order to get the job, he had to agree to a yellow-dog contract. Essentially this meant he would only get the job if he agreed not to join a union.

Accepted Answer

A) True 
 B)False

Question 15

Arbitration and mediation are alike in that both involve an impartial third party to help in the negotiation process. The differences in these two approaches is that an arbitrator's decision is binding and both parties agree to this on the front end; a mediator encourages the two conflicting parties to continue to negotiate and may make suggestions in pursuit of a resolution.

Accepted Answer

A) True 
 B)False

Question 16

Last year, a retired schoolteacher moved her parents from Michigan to northern Illinois to live with her. For the past year, she was traveling two times each month to provide care for this 86-year-old couple, including coordinating medical services and meals. In conversations with her family members, the teacher remarked, "If I were not already retired, I would have to quit my job to continue this way!" This retired teacher:

Accepted Answer

A)  is in an unusual situation because there are more persons entering the workforce with child care issues than with taking care of aging Americans. 
B)  is like a growing number of families whose households are caring for aging parents and relatives. 
C)  will benefit by all the affordable elder care facilities that cost about $20,000 per year. 
D)  should be advised that Medicare and Medicaid are covering all medical expenses for person 65 years and older, so she should not be experiencing such a burden. 
A)  is in an unusual situation because there are more persons entering the workforce with child care issues than with taking care of aging Americans. 
B)  is like a growing number of families whose households are caring for aging parents and relatives. 
C)  will benefit by all the affordable elder care facilities that cost about $20,000 per year. 
D)  should be advised that Medicare and Medicaid are covering all medical expenses for person 65 years and older, so she should not be experiencing such a burden.

Question 17

Which of the following tactics would management be most likely to use during a labor-management dispute?

Accepted Answer

A)  picketing 
B)  secondary boycotts 
C)  lockouts 
D)  primary boycotts 
A)  picketing 
B)  secondary boycotts 
C)  lockouts 
D)  primary boycotts

Question 18

Historically, the most potent union tactic when collective bargaining efforts break down has been the:

Accepted Answer

A)  strike. 
B)  lockout. 
C)  court injunction. 
D)  primary boycott. 
A)  strike. 
B)  lockout. 
C)  court injunction. 
D)  primary boycott.

Question 19

One goal of the Landrum-Griffin Act was to:

Accepted Answer

A)  firmly establish the right of unions to engage in collective bargaining. 
B)  set up the means by which unions could be certified as bargaining agents for workers. 
C)  clean up the corrupt practices of unions. 
D)  prevent employees engaged in providing critical services such as health care or police protection from going out on strike. 
A)  firmly establish the right of unions to engage in collective bargaining. 
B)  set up the means by which unions could be certified as bargaining agents for workers. 
C)  clean up the corrupt practices of unions. 
D)  prevent employees engaged in providing critical services such as health care or police protection from going out on strike.

Question 20

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

Accepted Answer

A) True 
 B)False

Exam 12: Dealing With Union and Employeemanagement Issues

The CIO (Congress of Industrial Organizations) organized unskilled and semiskilled workers into:

Membership in the Knights of Labor was:

The Making Ethical Decisions box titled, "To Cross or Not to Cross?" discusses:

In Germany, there are some firms whose employees participate in the company decisions by actually serving as members of the board of directors. The policy of permitting nonmanagement employees to participate in the decision-making processes of some European companies is called ______________.

Many of the negotiated labor-management agreements in the United States call for the use of an arbitrator to end labor disputes.

Explain the difference between closed, open, union, and agency shop agreements. What impact did the Taft-Hartley Act have on the use of closed and union shop arrangements?

Economist Thomas Piketty is very critical of the exorbitant compensations that some CEOs are getting.

John L. Lewis broke with the American Federation of Labor (AFL) in 1935 over membership issues and formed a rival group known as the Congress of Industrial Organizations (CIO).

Identify and describe the major tactics used by unions and management when collective bargaining efforts break down.

Alcohol is the most widely used drug in the workplace.

Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

In the future, unions are likely to leave training and recruitment of workers to management, and focus instead on encouraging those workers to join the union.

Jake remembers his grandfather telling him about going to work at 16 years of age in the coalmines of southern Illinois. In order to get the job, he had to agree to a yellow-dog contract. Essentially this meant he would only get the job if he agreed not to join a union.

Which of the following tactics would management be most likely to use during a labor-management dispute?

Historically, the most potent union tactic when collective bargaining efforts break down has been the:

One goal of the Landrum-Griffin Act was to:

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Managing the Marketing Mix: Product, Price, Place and Promotion

Extension: Working Within the Legal Environment

Extension: Using Technology to Manage Information

Extension: Managing Risk

Extension: Managing Personal Finances

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