Question 1

At this time, the largest labor organization in the United States is the:

Accepted Answer

A)  Teamsters. 
B)  Service Employees International Union. 
C)  United Automobile Workers. 
D)  National Education Association. 
A)  Teamsters. 
B)  Service Employees International Union. 
C)  United Automobile Workers. 
D)  National Education Association.

Question 2

__________ provided dynamic leadership for the American Federation of Labor during its early years.

Accepted Answer

A)  Karl Marx 
B)  Kenneth Adams 
C)  George Meany 
D)  Samuel Gompers 
A)  Karl Marx 
B)  Kenneth Adams 
C)  George Meany 
D)  Samuel Gompers

Question 3

A large number of striking workers are currently picketing at the plant entrance to a Memphis Tire and Rubber plant. Because the pickets have threatened people entering the plant and have vandalized some company property, Memphis's city management believes it has just cause to ask the courts for a(n) __________ placing limits on the number of pickets and their actions while picketing.

Accepted Answer

A)  preemptive judgment 
B)  writ of contention 
C)  arbitration judgment 
D)  injunction 
A)  preemptive judgment 
B)  writ of contention 
C)  arbitration judgment 
D)  injunction

Question 4

For 20 years, the CIO was a major rival of the AFL in the contest for leadership of the labor movement.

Accepted Answer

A) True 
 B)False

Question 5

The presence of formal labor organizations in the United States dates back to the:

Accepted Answer

A)  late 1700s. 
B)  Civil War. 
C)  late 1800s. 
D)  depression years of the 1930s. 
A)  late 1700s. 
B)  Civil War. 
C)  late 1800s. 
D)  depression years of the 1930s.

Question 6

Winona was recently hired to work at a production plant for Additup Manufacturing. When hired, she was told she must join the union at the plant within 90 days in order to keep her job. Winona is employed in an agency shop.

Accepted Answer

A) True 
 B)False

Question 7

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labor dispute.

Accepted Answer

A) True 
 B)False

Question 8

The key difference between an agency shop agreement and an open shop agreement is that in an agency shop:

Accepted Answer

A)  workers must join the union within a stipulated time period (usually 30, 60, or 90 days) in order to keep their jobs, but in an open shop the workers are not required to join the union. 
B)  the union is restricted to a limited number of employees who perform specific types of jobs, but in an open shop membership in the union is available to all workers. 
C)  workers who do not join the union must pay a fee or regular dues, while in an open shop workers who choose not to join the union do not have to pay any union fees or dues. 
D)  workers must agree not to join a union in order to keep their jobs while in an open shop workers are free to join a union if they wish, but they are not required to do so. 
A)  workers must join the union within a stipulated time period (usually 30, 60, or 90 days) in order to keep their jobs, but in an open shop the workers are not required to join the union. 
B)  the union is restricted to a limited number of employees who perform specific types of jobs, but in an open shop membership in the union is available to all workers. 
C)  workers who do not join the union must pay a fee or regular dues, while in an open shop workers who choose not to join the union do not have to pay any union fees or dues. 
D)  workers must agree not to join a union in order to keep their jobs while in an open shop workers are free to join a union if they wish, but they are not required to do so.

Question 9

At this time, about 50% of all union workers are:

Accepted Answer

A)  employed by governments. 
B)  employed by private, for-profit industries. 
C)  employed by health care companies. 
D)  In management positions. 
A)  employed by governments. 
B)  employed by private, for-profit industries. 
C)  employed by health care companies. 
D)  In management positions.

Question 10

Critics of labor unions argue that unions are no longer needed to protect workers from abusive and unfair treatment because:

Accepted Answer

A)  the widespread use of ESOPs has given most workers control over their workplace. 
B)  supply and demand conditions in labor markets now favor labor rather than management. 
C)  laws and modern management attitudes minimize the possibility of unsafe working conditions and unfair treatment of workers found in earlier eras. 
D)  most of the firms that treated workers poorly have moved their operations to foreign countries. 
A)  the widespread use of ESOPs has given most workers control over their workplace. 
B)  supply and demand conditions in labor markets now favor labor rather than management. 
C)  laws and modern management attitudes minimize the possibility of unsafe working conditions and unfair treatment of workers found in earlier eras. 
D)  most of the firms that treated workers poorly have moved their operations to foreign countries.

Question 11

A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

Accepted Answer

A) True 
 B)False

Question 12

A major reason John L. Lewis and his followers broke with the AFL and formed the CIO was that:

Accepted Answer

A)  the leaders of the AFL wanted to focus on political objectives while Lewis and his followers wanted to focus on economic objectives. 
B)  Lewis felt that the AFL was growing too fast. 
C)  the leaders of the AFL wanted to organize only skilled workers, while Lewis and his followers wanted to organize both unskilled and skilled workers. 
D)  Lewis believed that the AFL would be more flexible and responsive to its members if it split into several smaller organizations, each representing workers with one specific skill. 
A)  the leaders of the AFL wanted to focus on political objectives while Lewis and his followers wanted to focus on economic objectives. 
B)  Lewis felt that the AFL was growing too fast. 
C)  the leaders of the AFL wanted to organize only skilled workers, while Lewis and his followers wanted to organize both unskilled and skilled workers. 
D)  Lewis believed that the AFL would be more flexible and responsive to its members if it split into several smaller organizations, each representing workers with one specific skill.

Question 13

In a primary boycott, a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

Accepted Answer

A) True 
 B)False

Question 14

____________ is the process by which a group of workers legally take away a union's right to represent them.

Accepted Answer

A)  Disqualification 
B)  Decertification 
C)  Impeachment 
D)  Disenfranchisement 
A)  Disqualification 
B)  Decertification 
C)  Impeachment 
D)  Disenfranchisement

Question 15

Unions were originally formed __________________.

Accepted Answer

A)  to make certain that there were an equal number of nonmanagement and management- level employees within the company 
B)  to uphold the state and federal laws under which businesses operate 
C)  to seek protection against unfair treatment 
D)  to seek worker corporate voting rights, the same as stockholders 
A)  to make certain that there were an equal number of nonmanagement and management- level employees within the company 
B)  to uphold the state and federal laws under which businesses operate 
C)  to seek protection against unfair treatment 
D)  to seek worker corporate voting rights, the same as stockholders

Question 16

The fact that workers sometimes serve on the board of directors of European companies helps explain why:

Accepted Answer

A)  European executives accept less responsibility for the successes and failures of the firms they lead. 
B)  European CEOs earn much less than American CEOs. 
C)  European firms are more likely to seek protection from foreign competition than American firms. 
D)  workers in Europe are less likely to believe unions are necessary than workers in the United States. 
A)  European executives accept less responsibility for the successes and failures of the firms they lead. 
B)  European CEOs earn much less than American CEOs. 
C)  European firms are more likely to seek protection from foreign competition than American firms. 
D)  workers in Europe are less likely to believe unions are necessary than workers in the United States.

Question 17

On the average, today's CEOs make over 350 times what the lowest-paid employee earns.

Accepted Answer

A) True 
 B)False

Question 18

Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

Accepted Answer

A) True 
 B)False

Question 19

Abraham was an unskilled worker who toiled 10 hours a day on an assembly line during the early and mid-1930s. His hours were long, his wages were low, and his working conditions were unsafe and unpleasant. Abraham would probably have been more sympathetic to the views of John L. Lewis than to those of Samuel Gompers.

Accepted Answer

A) True 
 B)False

Question 20

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

Accepted Answer

A)  resolution. 
B)  mediation. 
C)  arbitration. 
D)  confirmation. 
A)  resolution. 
B)  mediation. 
C)  arbitration. 
D)  confirmation.

Exam 12: Dealing With Union and Employeemanagement Issues

At this time, the largest labor organization in the United States is the:

__________ provided dynamic leadership for the American Federation of Labor during its early years.

For 20 years, the CIO was a major rival of the AFL in the contest for leadership of the labor movement.

The presence of formal labor organizations in the United States dates back to the:

Winona was recently hired to work at a production plant for Additup Manufacturing. When hired, she was told she must join the union at the plant within 90 days in order to keep her job. Winona is employed in an agency shop.

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labor dispute.

The key difference between an agency shop agreement and an open shop agreement is that in an agency shop:

At this time, about 50% of all union workers are:

Critics of labor unions argue that unions are no longer needed to protect workers from abusive and unfair treatment because:

A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

A major reason John L. Lewis and his followers broke with the AFL and formed the CIO was that:

In a primary boycott, a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

____________ is the process by which a group of workers legally take away a union's right to represent them.

Unions were originally formed __________________.

The fact that workers sometimes serve on the board of directors of European companies helps explain why:

On the average, today's CEOs make over 350 times what the lowest-paid employee earns.

Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Managing the Marketing Mix: Product, Price, Place and Promotion

Extension: Working Within the Legal Environment

Extension: Using Technology to Manage Information

Extension: Managing Risk

Extension: Managing Personal Finances

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