Exam 12: Dealing With Union and Employeemanagement Issues

When AT&T anticipated that 20,000 mobility workers were planning to strike to show their concern about unfair compensation, management was already calling staffing agents to temporarily employ persons to cover for striking employees. Traditionally, these workers are called ___________.

Drug problems among workers is costing the U.S. economy upwards of ______ in lost work, health care costs, and even crime and accidents.

Although child care concerns have become a pressing issue for many employees, most firms have been unable to find acceptable solutions to these concerns.

A(n) ___________ is a court order directing someone to do something or to refrain from doing something.

Throughout most of American history, the relationship between managers and employees has been fairly smooth.

The AFL was concerned primarily with:

Speculating on the future of organized labor unions, which of the following statements best summarizes real concerns?

Identify and discuss three controversial employee-management issues.

After adjusting for inflation, the average executive compensation is actually a little lower now than it was in 1960.

Which of the following is an effective way to deal with the growing threat of workplace violence?

Some contend that the main reason membership in labor unions has declined in recent years has been the passage of anti-labor legislation in the late 1980s that guaranteed all employees of a firm the same wages and benefits whether they joined a union or not.

Marina works for a company in which a union is recognized as the bargaining agent for the workers who perform her type of job. However, under the arrangements at her company, Marina is not required to join the union, nor is she required to pay any fees or dues to the union. Marina works under an agency shop agreement.

The _____________ outlawed the use of yellow-dog contracts and prohibited courts from issuing injunctions against nonviolent union activities.

According to noted economist Thomas Piketty:

The Industrial Revolution was characterized by a(n):

A(n) __________ occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labor dispute.

Which of the following is likely to remain a controversial labor-management issue in the future?

The Zendor Corporation operates a manufacturing plant in Bel Ridge. The work is arranged in an assembly line and is performed by semiskilled and unskilled workers. These workers are looking into obtaining union representation. The type of union they would belong to would be classified as an industrial union.

Hiring strikebreakers to replace striking workers was historically a common management tactic during labor disputes, but it is seldom used today.

Rose is a human resources manager for a rapidly growing corporation. The firm recently hired 100 new workers, 10 of whom were involved in workplace accidents soon after they were hired. It was determined that alcohol usage was the cause of these accidents. Top management has asked Rose to do a better job in screening potential workers for alcohol abuse to avoid this in the future. Rose should point out that in fact the 10 percent of the recent hires with alcohol issues is actually much lower than the overall percentage of employees with alcohol issues that are involved in industrial injuries and fatalities in the U.S.