Question 1

Managing the quantity and quality of employees is not an important managerial function.

Accepted Answer

A) True 
 B)False

Question 2

All of the following would be external sources for recruiting except

Accepted Answer

A) newspaper advertisements. 
B) employment agencies. 
C) college campuses. 
D) professional journals. 
E) company websites. 
A) newspaper advertisements. 
B) employment agencies. 
C) college campuses. 
D) professional journals. 
E) company websites.

Question 3

It is not necessary to verify an applicant's references because most applicants tell the truth on applications or resumes.

Accepted Answer

A) True 
 B)False

Question 4

Secondary characteristics of diversity are inborn and cannot be changed.

Accepted Answer

A) True 
 B)False

Question 5

Transfers allow workers to obtain new skills.

Accepted Answer

A) True 
 B)False

Question 6

To achieve its objectives,management may use _______,which are similar to union strikes.

Accepted Answer

A) boycotts. 
B) strikes. 
C) lockouts. 
D) picketing. 
E) all of the above. 
A) boycotts. 
B) strikes. 
C) lockouts. 
D) picketing. 
E) all of the above.

Question 7

An orientation would likely include all of the following except

Accepted Answer

A) interview of finalists. 
B) tour of the building. 
C) introductions to supervisors. 
D) introductions to co-workers. 
E) videotapes of company facts. 
A) interview of finalists. 
B) tour of the building. 
C) introductions to supervisors. 
D) introductions to co-workers. 
E) videotapes of company facts.

Question 8

What were laid-off employees at Medallion not given to help them in their transition?

Accepted Answer

A) Classes 
B) One month severance pay 
C) A free tropical vacation 
D) An additional month of work 
E) Job search and résumé support 
A) Classes 
B) One month severance pay 
C) A free tropical vacation 
D) An additional month of work 
E) Job search and résumé support

Question 9

The general manager at a Target store is probably paid by

Accepted Answer

A) commission. 
B) time wages. 
C) piece wages. 
D) units. 
E) salary. 
A) commission. 
B) time wages. 
C) piece wages. 
D) units. 
E) salary.

Question 10

A transfer involves advancement to a higher-level position with increased authority,responsibility,and pay.

Accepted Answer

A) True 
 B)False

Question 11

Designing a fair compensation plan for employees is important because wages and salaries represent a substantial portion of an organization's expenses.

Accepted Answer

A) True 
 B)False

Question 12

One of the benefits of diversity in the workforce is the ability to better serve the needs of a culturally diverse customer base.

Accepted Answer

A) True 
 B)False

Question 13

Primary characteristics of diversity typically involve all of the following categories except

Accepted Answer

A) income. 
B) age. 
C) race. 
D) gender. 
E) nationality. 
A) income. 
B) age. 
C) race. 
D) gender. 
E) nationality.

Question 14

A job description is a written description of the qualifications necessary for a specific job.

Accepted Answer

A) True 
 B)False

Question 15

Orientation introduces a new employee to the ethics and culture of the new company.

Accepted Answer

A) True 
 B)False

Question 16

What are some of the legal issues involved in recruiting and selecting potential employees?

Accepted Answer

Legal constraints and regulations are pr

Question 17

Work by management theorists such as Herzberg has helped managers to better understand human relations.

Accepted Answer

A) True 
 B)False

Question 18

All of the following are objectives of performance appraisal except to

Accepted Answer

A) provide employees with feedback on performance. 
B) provide the organization with information on its development programs. 
C) provide a basis for reward distribution. 
D) train employees on how to improve their performance. 
E) provide employees with information on what they need to do to improve their performance. 
A) provide employees with feedback on performance. 
B) provide the organization with information on its development programs. 
C) provide a basis for reward distribution. 
D) train employees on how to improve their performance. 
E) provide employees with information on what they need to do to improve their performance.

Question 19

If the negotiations between union and management representatives come to a standstill and a third party is brought in to make suggestions or propose solutions to help resolve the impasse,then the third party would likely be a(n)

Accepted Answer

A) arbitrator. 
B) conciliator. 
C) mediator. 
D) strikebreaker. 
E) scab. 
A) arbitrator. 
B) conciliator. 
C) mediator. 
D) strikebreaker. 
E) scab.

Question 20

What is human resources management?

Accepted Answer

Human resources management is

Managing the quantity and quality of employees is not an important managerial function.

All of the following would be external sources for recruiting except

It is not necessary to verify an applicant's references because most applicants tell the truth on applications or resumes.

Secondary characteristics of diversity are inborn and cannot be changed.

Transfers allow workers to obtain new skills.

To achieve its objectives,management may use _______,which are similar to union strikes.

An orientation would likely include all of the following except

What were laid-off employees at Medallion not given to help them in their transition?

The general manager at a Target store is probably paid by

A transfer involves advancement to a higher-level position with increased authority,responsibility,and pay.

Designing a fair compensation plan for employees is important because wages and salaries represent a substantial portion of an organization's expenses.

One of the benefits of diversity in the workforce is the ability to better serve the needs of a culturally diverse customer base.

Primary characteristics of diversity typically involve all of the following categories except

A job description is a written description of the qualifications necessary for a specific job.

Orientation introduces a new employee to the ethics and culture of the new company.

What are some of the legal issues involved in recruiting and selecting potential employees?

Work by management theorists such as Herzberg has helped managers to better understand human relations.

All of the following are objectives of performance appraisal except to

If the negotiations between union and management representatives come to a standstill and a third party is brought in to make suggestions or propose solutions to help resolve the impasse,then the third party would likely be a(n)

What is human resources management?

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, Entrepreneurship, and Franchising

The Nature of Management

Organization, Teamwork, and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Money and the Financial System

Accounting and Financial Statements

Financial Management and Securities Markets

Filters

Exam 10: Managing Human Resources

Managing the quantity and quality of employees is not an important managerial function.

All of the following would be external sources for recruiting except

It is not necessary to verify an applicant's references because most applicants tell the truth on applications or resumes.

Secondary characteristics of diversity are inborn and cannot be changed.

Transfers allow workers to obtain new skills.

To achieve its objectives,management may use _______,which are similar to union strikes.

An orientation would likely include all of the following except

What were laid-off employees at Medallion not given to help them in their transition?

The general manager at a Target store is probably paid by

A transfer involves advancement to a higher-level position with increased authority,responsibility,and pay.

Designing a fair compensation plan for employees is important because wages and salaries represent a substantial portion of an organization's expenses.

One of the benefits of diversity in the workforce is the ability to better serve the needs of a culturally diverse customer base.

Primary characteristics of diversity typically involve all of the following categories except

A job description is a written description of the qualifications necessary for a specific job.

Orientation introduces a new employee to the ethics and culture of the new company.

What are some of the legal issues involved in recruiting and selecting potential employees?

Work by management theorists such as Herzberg has helped managers to better understand human relations.

All of the following are objectives of performance appraisal except to

If the negotiations between union and management representatives come to a standstill and a third party is brought in to make suggestions or propose solutions to help resolve the impasse,then the third party would likely be a(n)

What is human resources management?

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, Entrepreneurship, and Franchising

The Nature of Management

Organization, Teamwork, and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Money and the Financial System

Accounting and Financial Statements

Financial Management and Securities Markets

Filters