Question 1

Professionals who specialize in luring qualified people away from other companies are known as

Accepted Answer

A) tacticians. 
B) strategists. 
C) headhunters. 
D) counselors. 
E) career planners. 
A) tacticians. 
B) strategists. 
C) headhunters. 
D) counselors. 
E) career planners.

Question 2

When Sandy Smith moved to a new job that involved more responsibility and an increase in compensation,she received a

Accepted Answer

A) transfer. 
B) demotion. 
C) lateral move. 
D) horizontal move. 
E) promotion. 
A) transfer. 
B) demotion. 
C) lateral move. 
D) horizontal move. 
E) promotion.

Question 3

A lockout is a court order that keeps employees from striking.

Accepted Answer

A) True 
 B)False

Question 4

The major reason for forming a labor union is that

Accepted Answer

A) a group has more clout with management than an individual. 
B) management always listens to groups. 
C) unions are good social groups. 
D) unions are socialistic. 
E) unions force employers to hire too many people. 
A) a group has more clout with management than an individual. 
B) management always listens to groups. 
C) unions are good social groups. 
D) unions are socialistic. 
E) unions force employers to hire too many people.

Question 5

The performance appraisal provides information about

Accepted Answer

A) employees' personal lives. 
B) the informal organization. 
C) what is on the grapevine. 
D) the quality of selection programs. 
E) product quality. 
A) employees' personal lives. 
B) the informal organization. 
C) what is on the grapevine. 
D) the quality of selection programs. 
E) product quality.

Question 6

What are some external sources for firms to search in order to find qualified applications to fill positions?

Accepted Answer

External sources include newspaper adver

Question 7

What did Medallion's HRM department do right in dealing with the employees who were laid off?

Accepted Answer

Medallion's HRM department implemented a

Question 8

Secondary characteristics of diversity

Accepted Answer

A) cannot be discarded. 
B) cannot be acquired. 
C) are inborn. 
D) cannot be changed. 
E) can be changed. 
A) cannot be discarded. 
B) cannot be acquired. 
C) are inborn. 
D) cannot be changed. 
E) can be changed.

Question 9

Joe Johnson was recently moved to a new position in his company that involved learning new skills and work assignments even though Joe received no pay increase.This would best be called a

Accepted Answer

A) promotion. 
B) transfer. 
C) separation. 
D) layoff. 
E) movement. 
A) promotion. 
B) transfer. 
C) separation. 
D) layoff. 
E) movement.

Question 10

Having a diverse work force has many benefits.One benefit is

Accepted Answer

A) faster decision making. 
B) increased conflict among workers of different cultural groups. 
C) decreased employee commitment. 
D) a greater ability to serve the needs of a diverse customer base. 
E) decreased costs associated with reaching diverse target markets. 
A) faster decision making. 
B) increased conflict among workers of different cultural groups. 
C) decreased employee commitment. 
D) a greater ability to serve the needs of a diverse customer base. 
E) decreased costs associated with reaching diverse target markets.

Question 11

A separation is

Accepted Answer

A) an employee's departure from an organization. 
B) initiated by the employer. 
C) initiated by the employee. 
D) a suspension of employment due to slow business conditions. 
E) a horizontal move from one job to another within the same company. 
A) an employee's departure from an organization. 
B) initiated by the employer. 
C) initiated by the employee. 
D) a suspension of employment due to slow business conditions. 
E) a horizontal move from one job to another within the same company.

Question 12

Subjective evaluation tools include

Accepted Answer

A) ranking systems. 
B) number of defective products turned out. 
C) number of houses sold. 
D) sales volume in dollars. 
E) number of customer referrals. 
A) ranking systems. 
B) number of defective products turned out. 
C) number of houses sold. 
D) sales volume in dollars. 
E) number of customer referrals.

Question 13

Internal recruiting has advantages over external sources,one of which is:

Accepted Answer

A) improved employee morale. 
B) higher costs. 
C) a longer period of adjustment to the new job. 
D) more time to find the right candidate. 
E) higher turnover rate. 
A) improved employee morale. 
B) higher costs. 
C) a longer period of adjustment to the new job. 
D) more time to find the right candidate. 
E) higher turnover rate.

Question 14

Performance appraisal is one of a manager's most difficult tasks.

Accepted Answer

A) True 
 B)False

Question 15

A human resources manager deciding how many positions an organization will need is engaging in which of the following activities?

Accepted Answer

A) Recruiting 
B) Planning 
C) Training 
D) Selling 
E) Compensating 
A) Recruiting 
B) Planning 
C) Training 
D) Selling 
E) Compensating

Question 16

Employees who are dissatisfied with their working conditions or compensation have to negotiate with a labor union to bring about change.

Accepted Answer

A) True 
 B)False

Question 17

Managers involved in checking an applicant's references should be aware that an applicant's former employer will likely confirm only that the individual did indeed work there,but not provide any information about the applicant's:

Accepted Answer

A) ending date of employment. 
B) position title. 
C) name of company department. 
D) quality of work. 
E) beginning date of employment. 
A) ending date of employment. 
B) position title. 
C) name of company department. 
D) quality of work. 
E) beginning date of employment.

Question 18

All of the following would likely be requested on an employment application form except

Accepted Answer

A) name. 
B) address. 
C) religion. 
D) phone number. 
E) education. 
A) name. 
B) address. 
C) religion. 
D) phone number. 
E) education.

Question 19

Picketing is a public protest against management practices.

Accepted Answer

A) True 
 B)False

Question 20

Discuss tactics labor and management may use to gain their objectives.

Accepted Answer

One of the more effective weapons agains

Professionals who specialize in luring qualified people away from other companies are known as

When Sandy Smith moved to a new job that involved more responsibility and an increase in compensation,she received a

A lockout is a court order that keeps employees from striking.

The major reason for forming a labor union is that

The performance appraisal provides information about

What are some external sources for firms to search in order to find qualified applications to fill positions?

What did Medallion's HRM department do right in dealing with the employees who were laid off?

Secondary characteristics of diversity

Joe Johnson was recently moved to a new position in his company that involved learning new skills and work assignments even though Joe received no pay increase.This would best be called a

Having a diverse work force has many benefits.One benefit is

A separation is

Subjective evaluation tools include

Internal recruiting has advantages over external sources,one of which is:

Performance appraisal is one of a manager's most difficult tasks.

A human resources manager deciding how many positions an organization will need is engaging in which of the following activities?

Employees who are dissatisfied with their working conditions or compensation have to negotiate with a labor union to bring about change.

Managers involved in checking an applicant's references should be aware that an applicant's former employer will likely confirm only that the individual did indeed work there,but not provide any information about the applicant's:

All of the following would likely be requested on an employment application form except

Picketing is a public protest against management practices.

Discuss tactics labor and management may use to gain their objectives.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, Entrepreneurship, and Franchising

The Nature of Management

Organization, Teamwork, and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Money and the Financial System

Accounting and Financial Statements

Financial Management and Securities Markets

Filters

Exam 10: Managing Human Resources

Professionals who specialize in luring qualified people away from other companies are known as

When Sandy Smith moved to a new job that involved more responsibility and an increase in compensation,she received a

A lockout is a court order that keeps employees from striking.

The major reason for forming a labor union is that

The performance appraisal provides information about

What are some external sources for firms to search in order to find qualified applications to fill positions?

What did Medallion's HRM department do right in dealing with the employees who were laid off?

Secondary characteristics of diversity

Joe Johnson was recently moved to a new position in his company that involved learning new skills and work assignments even though Joe received no pay increase.This would best be called a

Having a diverse work force has many benefits.One benefit is

A separation is

Subjective evaluation tools include

Internal recruiting has advantages over external sources,one of which is:

Performance appraisal is one of a manager's most difficult tasks.

A human resources manager deciding how many positions an organization will need is engaging in which of the following activities?

Employees who are dissatisfied with their working conditions or compensation have to negotiate with a labor union to bring about change.

Managers involved in checking an applicant's references should be aware that an applicant's former employer will likely confirm only that the individual did indeed work there,but not provide any information about the applicant's:

All of the following would likely be requested on an employment application form except

Picketing is a public protest against management practices.

Discuss tactics labor and management may use to gain their objectives.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, Entrepreneurship, and Franchising

The Nature of Management

Organization, Teamwork, and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Money and the Financial System

Accounting and Financial Statements

Financial Management and Securities Markets

Filters