Question 1

Sharon quit her job because she felt that her department's reward system favored men. This would be diagnosed as a(n) _________ level problem.

Accepted Answer

A)  Individual 
B)  Group 
C)  Organizational 
D)  Interactional 
E)  Environmental 
A)  Individual 
B)  Group 
C)  Organizational 
D)  Interactional 
E)  Environmental

Question 2

Which of the following statements is true?

Accepted Answer

A)  Human capital is more important than social capital 
B)  Social capital is more important than human capital 
C)  Human and social capital are both extremely important 
D)  Neither human nor social capital are very important 
E)  Research has not studied this topic, so no one knows how important either form of capital is 
A)  Human capital is more important than social capital 
B)  Social capital is more important than human capital 
C)  Human and social capital are both extremely important 
D)  Neither human nor social capital are very important 
E)  Research has not studied this topic, so no one knows how important either form of capital is

Question 3

In solving a problem, a manager:

Accepted Answer

A)  Selects the optimal response 
B)  Chooses a satisfactory solution 
C)  Changes the situation in which the problem occurs 
D)  Settles for less than ideal 
E)  Eliminates the problem situation 
A)  Selects the optimal response 
B)  Chooses a satisfactory solution 
C)  Changes the situation in which the problem occurs 
D)  Settles for less than ideal 
E)  Eliminates the problem situation

Question 4

Organizations invest in employees' human capital by building their skills, motivating them, and providing opportunities for them.

Accepted Answer

A) True 
 B)False

Question 5

Explain how you would use OB concepts to identify the right problem.

Accepted Answer

Nothing causes more harm than solving fo

Question 6

In social capital, the focus shifts from the _________ to the ____________.

Accepted Answer

A)  Individual; organization 
B)  Individual; environment 
C)  Individual; social unit 
D)  Organization; individual 
E)  Social units; individual 
A)  Individual; organization 
B)  Individual; environment 
C)  Individual; social unit 
D)  Organization; individual 
E)  Social units; individual

Question 7

Research shows that, in general:

Accepted Answer

A)  Social capital decreases organizational performance 
B)  Social capital can improve operations 
C)  Social capital decreases work group integration 
D)  Social capital increases group conflict 
E)  Social capital can decrease job satisfaction 
A)  Social capital decreases organizational performance 
B)  Social capital can improve operations 
C)  Social capital decreases work group integration 
D)  Social capital increases group conflict 
E)  Social capital can decrease job satisfaction

Question 8

Which of the following fields is not a field from which OB draws?

Accepted Answer

A)  Political Science 
B)  Accounting 
C)  Statistics 
D)  Economics 
E)  Vocational Counseling 
A)  Political Science 
B)  Accounting 
C)  Statistics 
D)  Economics 
E)  Vocational Counseling

Question 9

When we give a pass to unethical behavior if the outcome is good, this is called:

Accepted Answer

A)  Ill-conceived goals 
B)  Motivated blindness 
C)  Indirect blindness 
D)  The slippery slope 
E)  Overvaluing outcomes 
A)  Ill-conceived goals 
B)  Motivated blindness 
C)  Indirect blindness 
D)  The slippery slope 
E)  Overvaluing outcomes

Question 10

Three months ago, XYZ Corporation changed the way the typing pool is organized from a self-managed team to a more traditional structure in which employees receive their assignments from a direct supervisor. Since then, three of the seven employees have left the organization. The OB perspective to apply is:

Accepted Answer

A)  Individual 
B)  Group 
C)  Organizational 
D)  Interactional 
E)  Environmental 
A)  Individual 
B)  Group 
C)  Organizational 
D)  Interactional 
E)  Environmental

Question 11

According to a Fortune survey, business leaders generally find new employees to be well-prepared for success in business.

Accepted Answer

A) True 
 B)False

Question 12

When we hold others less accountable for unethical behavior when it's carried out through third parties, this is called:

Accepted Answer

A)  Ill-conceived goals 
B)  Motivated blindness 
C)  Indirect blindness 
D)  The slippery slope 
E)  Overvaluing outcomes 
A)  Ill-conceived goals 
B)  Motivated blindness 
C)  Indirect blindness 
D)  The slippery slope 
E)  Overvaluing outcomes

Question 13

Regarding the relative importance of personal and technical skills:

Accepted Answer

A)  They remain equal and this does not change throughout careers 
B)  Technical skills are more important regardless of job level 
C)  Personal skills are more important regardless of job level 
D)  Technical skills become more important as job level increases 
E)  Personal skills become more important as job level increases 
A)  They remain equal and this does not change throughout careers 
B)  Technical skills are more important regardless of job level 
C)  Personal skills are more important regardless of job level 
D)  Technical skills become more important as job level increases 
E)  Personal skills become more important as job level increases

Question 14

Recently, the Acme Explosives Company was sold to a new owner, Roadrunner Inc. The operations of the two organizations are going to be merged, with several of the manufacturing locations possibly to be eliminated. The most likely OB perspective to apply is:

Accepted Answer

A)  Individual 
B)  Group 
C)  Organizational 
D)  Interactional 
E)  Environmental 
A)  Individual 
B)  Group 
C)  Organizational 
D)  Interactional 
E)  Environmental

Question 15

Research has shown that on average, the younger segment of the baby-boomer generation is likely to have held about _______ jobs in their lifetime.

Accepted Answer

A)  1 
B)  2 
C)  5 
D)  10 
E)  25 
A)  1 
B)  2 
C)  5 
D)  10 
E)  25

Question 16

OB includes topics such as managing your peers and your bosses, as well as managing your subordinates.

Accepted Answer

A) True 
 B)False

Question 17

A decision is a gap between an actual and a desired situation.

Accepted Answer

A) True 
 B)False

Question 18

Social capital is the productive potential of an individual's knowledge, skills, and experiences.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is not a form of human capital?

Accepted Answer

A)  Initiative 
B)  Reputation 
C)  Adaptability 
D)  Trust 
E)  Experience 
A)  Initiative 
B)  Reputation 
C)  Adaptability 
D)  Trust 
E)  Experience

Question 20

All unethical acts are illegal.

Accepted Answer

A) True 
 B)False

Sharon quit her job because she felt that her department's reward system favored men. This would be diagnosed as a(n) _________ level problem.

Which of the following statements is true?

In solving a problem, a manager:

Organizations invest in employees' human capital by building their skills, motivating them, and providing opportunities for them.

Explain how you would use OB concepts to identify the right problem.

In social capital, the focus shifts from the _ to the ____.

Research shows that, in general:

Which of the following fields is not a field from which OB draws?

When we give a pass to unethical behavior if the outcome is good, this is called:

According to a Fortune survey, business leaders generally find new employees to be well-prepared for success in business.

When we hold others less accountable for unethical behavior when it's carried out through third parties, this is called:

Regarding the relative importance of personal and technical skills:

Recently, the Acme Explosives Company was sold to a new owner, Roadrunner Inc. The operations of the two organizations are going to be merged, with several of the manufacturing locations possibly to be eliminated. The most likely OB perspective to apply is:

Research has shown that on average, the younger segment of the baby-boomer generation is likely to have held about _______ jobs in their lifetime.

OB includes topics such as managing your peers and your bosses, as well as managing your subordinates.

A decision is a gap between an actual and a desired situation.

Social capital is the productive potential of an individual's knowledge, skills, and experiences.

Which of the following is not a form of human capital?

All unethical acts are illegal.

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 1: Making Ob Work for Me

Sharon quit her job because she felt that her department's reward system favored men. This would be diagnosed as a(n) _________ level problem.

Which of the following statements is true?

In solving a problem, a manager:

Organizations invest in employees' human capital by building their skills, motivating them, and providing opportunities for them.

Explain how you would use OB concepts to identify the right problem.

In social capital, the focus shifts from the _________ to the ____________.

Research shows that, in general:

Which of the following fields is not a field from which OB draws?

When we give a pass to unethical behavior if the outcome is good, this is called:

According to a Fortune survey, business leaders generally find new employees to be well-prepared for success in business.

When we hold others less accountable for unethical behavior when it's carried out through third parties, this is called:

Regarding the relative importance of personal and technical skills:

Recently, the Acme Explosives Company was sold to a new owner, Roadrunner Inc. The operations of the two organizations are going to be merged, with several of the manufacturing locations possibly to be eliminated. The most likely OB perspective to apply is:

Research has shown that on average, the younger segment of the baby-boomer generation is likely to have held about _______ jobs in their lifetime.

OB includes topics such as managing your peers and your bosses, as well as managing your subordinates.

A decision is a gap between an actual and a desired situation.

Social capital is the productive potential of an individual's knowledge, skills, and experiences.

Which of the following is not a form of human capital?

All unethical acts are illegal.

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

In social capital, the focus shifts from the _ to the ____.