Question 1

Your potential for social capital lies in your relationships with other people.

Accepted Answer

A) True 
 B)False

Question 2

The "integrative framework" for understanding and applying OB is based on the systems approach.

Accepted Answer

A) True 
 B)False

Question 3

Problem solving is the systematic process of closing gaps between actual and desired situations.

Accepted Answer

A) True 
 B)False

Question 4

A person can build his/her human capital by:

Accepted Answer

A)  Attending conferences 
B)  Joining professional organizations 
C)  Assessing his/her strengths and weaknesses 
D)  Joining the company softball team 
E)  Engaging in a mentoring relationship 
A)  Attending conferences 
B)  Joining professional organizations 
C)  Assessing his/her strengths and weaknesses 
D)  Joining the company softball team 
E)  Engaging in a mentoring relationship

Question 5

Which of the following is not a soft skill?

Accepted Answer

A)  Active listening 
B)  Financial analysis 
C)  Problem solving 
D)  Decision making 
E)  Critical thinking 
A)  Active listening 
B)  Financial analysis 
C)  Problem solving 
D)  Decision making 
E)  Critical thinking

Question 6

Halim hires a new employee who best meets the characteristics he is looking for in the ideal employee. He is:

Accepted Answer

A)  Resolving the problem 
B)  Solving the problem 
C)  Dissolving the problem 
D)  Ignoring the problem 
E)  Avoiding the problem 
A)  Resolving the problem 
B)  Solving the problem 
C)  Dissolving the problem 
D)  Ignoring the problem 
E)  Avoiding the problem

Question 7

Organizations who invest in employees' human capital tend to have higher turnover but improved financial outcomes.

Accepted Answer

A) True 
 B)False

Question 8

In the integrative framework,

Accepted Answer

A)  Inputs lead to processes, which lead to outcomes 
B)  Inputs lead directly to outcomes 
C)  Outcomes never affect inputs 
D)  Outcomes never affect processes 
E)  Inputs are unrelated to processes 
A)  Inputs lead to processes, which lead to outcomes 
B)  Inputs lead directly to outcomes 
C)  Outcomes never affect inputs 
D)  Outcomes never affect processes 
E)  Inputs are unrelated to processes

Question 9

How many of the top four skills desired by managers for the top 10 jobs in 2013 are "hard skills"?

Accepted Answer

A)  None 
B)  One 
C)  Two 
D)  Three 
E)  All 
A)  None 
B)  One 
C)  Two 
D)  Three 
E)  All

Question 10

The remedy for ill-conceived goals is:

Accepted Answer

A)  Root out conflicts of interest 
B)  When handing off work, ask if the assignment might invite unethical behavior 
C)  Reward solid decision processes, not just good outcomes 
D)  Be alert for even trivial ethical infractions and address them immediately 
E)  Brainstorm unintended consequences 
A)  Root out conflicts of interest 
B)  When handing off work, ask if the assignment might invite unethical behavior 
C)  Reward solid decision processes, not just good outcomes 
D)  Be alert for even trivial ethical infractions and address them immediately 
E)  Brainstorm unintended consequences

Question 11

The greatest benefit of your education is developing:

Accepted Answer

A)  Technical expertise 
B)  Self-awareness 
C)  Problem-solving skills 
D)  An ethical perspective 
E)  Business knowledge 
A)  Technical expertise 
B)  Self-awareness 
C)  Problem-solving skills 
D)  An ethical perspective 
E)  Business knowledge

Question 12

Hard skills are not important in organizations.

Accepted Answer

A) True 
 B)False

Question 13

Common sense focuses on the past, and because of this it is weak in responding to the unknown or unexpected.

Accepted Answer

A) True 
 B)False

Question 14

Explain the person-environment distinction in OB. What influences behavior and performance more-person or environmental factors? Discuss.

Accepted Answer

OB concepts and theories can be classifi

Question 15

Organizational behavior describes an interdisciplinary field dedicated to understanding and managing people at work.

Accepted Answer

A) True 
 B)False

Question 16

Sustainable businesses tend to be run by CEOs who are:

Accepted Answer

A)  Intelligent 
B)  Controlling 
C)  Target-driven 
D)  People-centered 
E)  Egotistical 
A)  Intelligent 
B)  Controlling 
C)  Target-driven 
D)  People-centered 
E)  Egotistical

Question 17

What can and should you as an employee do about unethical behavior?

Accepted Answer

A few suggestions for handling unethical

Question 18

Which of the following is not one of the top four skills desired by employers?

Accepted Answer

A)  Teamwork 
B)  Critical thinking 
C)  Problem solving 
D)  Judgment and decision making 
E)  Active listening 
A)  Teamwork 
B)  Critical thinking 
C)  Problem solving 
D)  Judgment and decision making 
E)  Active listening

Question 19

Soft skills are:

Accepted Answer

A)  Less valuable than hard skills 
B)  Needed to interact with, influence, and perform with others 
C)  Not relevant to jobs above first-level supervision 
D)  Not portable, that is, they can't be carried from one job to the next 
E)  Useful only in the middle and late stages of a career 
A)  Less valuable than hard skills 
B)  Needed to interact with, influence, and perform with others 
C)  Not relevant to jobs above first-level supervision 
D)  Not portable, that is, they can't be carried from one job to the next 
E)  Useful only in the middle and late stages of a career

Question 20

One way an employer can build social capital is to provide mentoring.

Accepted Answer

A) True 
 B)False

Your potential for social capital lies in your relationships with other people.

The "integrative framework" for understanding and applying OB is based on the systems approach.

Problem solving is the systematic process of closing gaps between actual and desired situations.

A person can build his/her human capital by:

Which of the following is not a soft skill?

Halim hires a new employee who best meets the characteristics he is looking for in the ideal employee. He is:

Organizations who invest in employees' human capital tend to have higher turnover but improved financial outcomes.

In the integrative framework,

How many of the top four skills desired by managers for the top 10 jobs in 2013 are "hard skills"?

The remedy for ill-conceived goals is:

The greatest benefit of your education is developing:

Hard skills are not important in organizations.

Common sense focuses on the past, and because of this it is weak in responding to the unknown or unexpected.

Explain the person-environment distinction in OB. What influences behavior and performance more-person or environmental factors? Discuss.

Organizational behavior describes an interdisciplinary field dedicated to understanding and managing people at work.

Sustainable businesses tend to be run by CEOs who are:

What can and should you as an employee do about unethical behavior?

Which of the following is not one of the top four skills desired by employers?

Soft skills are:

One way an employer can build social capital is to provide mentoring.

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 1: Making Ob Work for Me

Your potential for social capital lies in your relationships with other people.

The "integrative framework" for understanding and applying OB is based on the systems approach.

Problem solving is the systematic process of closing gaps between actual and desired situations.

A person can build his/her human capital by:

Which of the following is not a soft skill?

Halim hires a new employee who best meets the characteristics he is looking for in the ideal employee. He is:

Organizations who invest in employees' human capital tend to have higher turnover but improved financial outcomes.

In the integrative framework,

How many of the top four skills desired by managers for the top 10 jobs in 2013 are "hard skills"?

The remedy for ill-conceived goals is:

The greatest benefit of your education is developing:

Hard skills are not important in organizations.

Common sense focuses on the past, and because of this it is weak in responding to the unknown or unexpected.

Explain the person-environment distinction in OB. What influences behavior and performance more-person or environmental factors? Discuss.

Organizational behavior describes an interdisciplinary field dedicated to understanding and managing people at work.

Sustainable businesses tend to be run by CEOs who are:

What can and should you as an employee do about unethical behavior?

Which of the following is not one of the top four skills desired by employers?

Soft skills are:

One way an employer can build social capital is to provide mentoring.

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters