Question 1

What are the two types of personal values? Explain.

Accepted Answer

The two kinds of personal values are ter

Question 2

Jane, a first-line manager in an advisory firm, shows consistent interest in taking up challenging tasks. She keeps clear goals for herself and likes to get regular feedback for her performance in all levels. Which of the following personality traits best reflects her behavior?

Accepted Answer

A)  Need for affiliation 
B)  External locus of control 
C)  Need for power 
D)  Need for achievement 
E)  Social behavior 
A)  Need for affiliation 
B)  External locus of control 
C)  Need for power 
D)  Need for achievement 
E)  Social behavior

Question 3

With regard to controlling in an organization, which of the following aptly describes the difference between the managers in an innovative culture and those in a conservative culture?

Accepted Answer

A)  Managers in an innovative culture recognize the necessity of flexibility, whereas managers in a conservative culture have a clear, definite set of goals and rules. 
B)  Managers in a conservative culture encourage risk taking and creativity, whereas managers in an innovative culture emphasize formality and caution. 
C)  Managers in an innovative culture require the employees to strictly adhere to preset goals, whereas managers in a conservative culture do not. 
D)  Managers in a conservative culture are concerned about long-term performance, whereas managers in an innovative culture are concerned about short-term targets. 
E)  Managers in an innovative culture expect their employees to perform in a specific, predetermined manner, whereas managers in a conservative culture do not. 
A)  Managers in an innovative culture recognize the necessity of flexibility, whereas managers in a conservative culture have a clear, definite set of goals and rules. 
B)  Managers in a conservative culture encourage risk taking and creativity, whereas managers in an innovative culture emphasize formality and caution. 
C)  Managers in an innovative culture require the employees to strictly adhere to preset goals, whereas managers in a conservative culture do not. 
D)  Managers in a conservative culture are concerned about long-term performance, whereas managers in an innovative culture are concerned about short-term targets. 
E)  Managers in an innovative culture expect their employees to perform in a specific, predetermined manner, whereas managers in a conservative culture do not.

Question 4

Explain the attraction-selection-attrition (ASA) framework. How does it help explain the formation of organizational cultures?

Accepted Answer

The attraction-selection-attrition (ASA)

Question 5

Managers who have high conscientiousness are known to be ________.

Accepted Answer

A)  introverts 
B)  open to experience 
C)  low on agreeableness 
D)  organized and self-disciplined 
E)  extroverts 
A)  introverts 
B)  open to experience 
C)  low on agreeableness 
D)  organized and self-disciplined 
E)  extroverts

Question 6

________ guide how the organization and its members achieve organizational goals.

Accepted Answer

A)  Attitudes 
B)  Emotions 
C)  Moods 
D)  Instrumental values 
E)  Terminal values 
A)  Attitudes 
B)  Emotions 
C)  Moods 
D)  Instrumental values 
E)  Terminal values

Question 7

An individual's enduring tendencies to feel, think, and act in certain ways are referred to as his/her ________.

Accepted Answer

A)  personality traits 
B)  terminal values 
C)  norms 
D)  attitudes 
E)  moods 
A)  personality traits 
B)  terminal values 
C)  norms 
D)  attitudes 
E)  moods

Question 8

A personal conviction about lifelong goals or objectives is called a terminal value.

Accepted Answer

A) True 
 B)False

Question 9

People who are less inclined toward social interactions and to have a less positive outlook are known to be ________.

Accepted Answer

A)  optimistic 
B)  dominant 
C)  introverts 
D)  agreeable 
E)  extraverts 
A)  optimistic 
B)  dominant 
C)  introverts 
D)  agreeable 
E)  extraverts

Question 10

Penelope is a manager with Quick Pizza. She is very good at understanding the feelings of her subordinates and takes time out for all of them. She listens to their problems, sympathizes with them, and tries her best to give them solutions regarding the same. From this information, it can be said that Penelope is ________.

Accepted Answer

A)  an introvert 
B)  a pessimist 
C)  high on agreeableness 
D)  low on conscientiousness 
E)  high on ambition 
A)  an introvert 
B)  a pessimist 
C)  high on agreeableness 
D)  low on conscientiousness 
E)  high on ambition

Question 11

According to psychologist David McClelland, the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence is known as the individual's need for ________.

Accepted Answer

A)  affiliation 
B)  achievement 
C)  power 
D)  affection 
E)  conscientiousness 
A)  affiliation 
B)  achievement 
C)  power 
D)  affection 
E)  conscientiousness

Question 12

When organizational members share an intense commitment to cultural values, beliefs, and routines and use them to achieve their goals, a strong organizational culture exists.

Accepted Answer

A) True 
 B)False

Question 13

Words Inc., Co. is a printing company that approaches customers directly to know their requirements in detail, deliver the products before the scheduled time, and receive feedback from the customers. Which of the following cultures does it exemplify?

Accepted Answer

A)  Innovative 
B)  Entrepreneurial 
C)  Organizational 
D)  Conservative 
E)  Imaginative 
A)  Innovative 
B)  Entrepreneurial 
C)  Organizational 
D)  Conservative 
E)  Imaginative

Question 14

An intense, relatively short-lived feeling is called a(n) ________.

Accepted Answer

A)  emotion 
B)  value 
C)  motivation 
D)  commitment 
E)  attitude 
A)  emotion 
B)  value 
C)  motivation 
D)  commitment 
E)  attitude

Question 15

Which of the following refers to the terminal and instrumental values that are guiding principles in an individual's life?

Accepted Answer

A)  Value system 
B)  Organization values 
C)  Grading system 
D)  Ruling system 
E)  Regulations and norms 
A)  Value system 
B)  Organization values 
C)  Grading system 
D)  Ruling system 
E)  Regulations and norms

Question 16

Organizational ________ comprises the shared set of beliefs, expectations, values, norms, and work routines that influence how members of an organization relate to one another and work together to achieve organizational goals.

Accepted Answer

A)  planning 
B)  hierarchy 
C)  chart 
D)  structure 
E)  culture 
A)  planning 
B)  hierarchy 
C)  chart 
D)  structure 
E)  culture

Question 17

Differences in the levels of organizational commitment among managers in different countries are likely because these managers have different kinds of opportunities and rewards.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following describes what managers are trying to achieve through work and how they think they should behave?

Accepted Answer

A)  Emotions 
B)  Moods 
C)  Intelligence 
D)  Values 
E)  Attitudes 
A)  Emotions 
B)  Moods 
C)  Intelligence 
D)  Values 
E)  Attitudes

Question 19

Orbit Inc. puts out newspaper releases announcing employees' promotions. This is an example of a rite of ________.

Accepted Answer

A)  inauguration 
B)  celebration 
C)  integration 
D)  passage 
E)  enhancement 
A)  inauguration 
B)  celebration 
C)  integration 
D)  passage 
E)  enhancement

Question 20

The personal characteristics of the founders of an organization have an important role in the creation of the organization's culture.

Accepted Answer

A) True 
 B)False

What are the two types of personal values? Explain.

Jane, a first-line manager in an advisory firm, shows consistent interest in taking up challenging tasks. She keeps clear goals for herself and likes to get regular feedback for her performance in all levels. Which of the following personality traits best reflects her behavior?

With regard to controlling in an organization, which of the following aptly describes the difference between the managers in an innovative culture and those in a conservative culture?

Explain the attraction-selection-attrition (ASA) framework. How does it help explain the formation of organizational cultures?

Managers who have high conscientiousness are known to be ________.

________ guide how the organization and its members achieve organizational goals.

An individual's enduring tendencies to feel, think, and act in certain ways are referred to as his/her ________.

A personal conviction about lifelong goals or objectives is called a terminal value.

People who are less inclined toward social interactions and to have a less positive outlook are known to be ________.

According to psychologist David McClelland, the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence is known as the individual's need for ________.

When organizational members share an intense commitment to cultural values, beliefs, and routines and use them to achieve their goals, a strong organizational culture exists.

Words Inc., Co. is a printing company that approaches customers directly to know their requirements in detail, deliver the products before the scheduled time, and receive feedback from the customers. Which of the following cultures does it exemplify?

An intense, relatively short-lived feeling is called a(n) ________.

Which of the following refers to the terminal and instrumental values that are guiding principles in an individual's life?

Organizational ________ comprises the shared set of beliefs, expectations, values, norms, and work routines that influence how members of an organization relate to one another and work together to achieve organizational goals.

Differences in the levels of organizational commitment among managers in different countries are likely because these managers have different kinds of opportunities and rewards.

Which of the following describes what managers are trying to achieve through work and how they think they should behave?

Orbit Inc. puts out newspaper releases announcing employees' promotions. This is an example of a rite of ________.

The personal characteristics of the founders of an organization have an important role in the creation of the organization's culture.

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters

Exam 2: Values, Attitudes, Emotions, and Culture: the Manager As a Person

What are the two types of personal values? Explain.

Jane, a first-line manager in an advisory firm, shows consistent interest in taking up challenging tasks. She keeps clear goals for herself and likes to get regular feedback for her performance in all levels. Which of the following personality traits best reflects her behavior?

With regard to controlling in an organization, which of the following aptly describes the difference between the managers in an innovative culture and those in a conservative culture?

Explain the attraction-selection-attrition (ASA) framework. How does it help explain the formation of organizational cultures?

Managers who have high conscientiousness are known to be ________.

________ guide how the organization and its members achieve organizational goals.

An individual's enduring tendencies to feel, think, and act in certain ways are referred to as his/her ________.

A personal conviction about lifelong goals or objectives is called a terminal value.

People who are less inclined toward social interactions and to have a less positive outlook are known to be ________.

According to psychologist David McClelland, the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence is known as the individual's need for ________.

When organizational members share an intense commitment to cultural values, beliefs, and routines and use them to achieve their goals, a strong organizational culture exists.

Words Inc., Co. is a printing company that approaches customers directly to know their requirements in detail, deliver the products before the scheduled time, and receive feedback from the customers. Which of the following cultures does it exemplify?

An intense, relatively short-lived feeling is called a(n) ________.

Which of the following refers to the terminal and instrumental values that are guiding principles in an individual's life?

Organizational ________ comprises the shared set of beliefs, expectations, values, norms, and work routines that influence how members of an organization relate to one another and work together to achieve organizational goals.

Differences in the levels of organizational commitment among managers in different countries are likely because these managers have different kinds of opportunities and rewards.

Which of the following describes what managers are trying to achieve through work and how they think they should behave?

Orbit Inc. puts out newspaper releases announcing employees' promotions. This is an example of a rite of ________.

The personal characteristics of the founders of an organization have an important role in the creation of the organization's culture.

The Management Process Today

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters