Exam 2: Values, Attitudes, Emotions, and Culture: the Manager As a Person

People who have ________ believe they themselves are responsible for their own fate; they see their own actions and behaviors as being major and decisive determinants of important outcomes.

The collection of feelings and beliefs that managers have about their organization as a whole is known as organizational ________.

One of the attributes that make Anthony an excellent manager is his ability to understand the moods of his subordinates coupled with his ability to manage his own moods. Anthony has a high level of ________.

The need for ________ is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having the people around him or her get along with one another.

Which of the following is true of the planning process in an organization with an innovative culture?

Which of the following refers to a feeling or state of mind?

Roger, manager of Spike & Co., is a person with relatively high levels of positive mood at work. Predict the most likely condition of the subordinates under Roger.

Define job satisfaction and discuss why it is so important for managers to be satisfied with their jobs.

The process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively is known as organizational ________.

The extent to which an individual desires to control or influence others is known as the individual's need for ________.

Since managers are accountable for ensuring that organizations and their members behave in an ethical fashion, they need an external locus of control.

Explain what organizational rites are. What are the different types? Give one example of each.

Explain how culture influences the way managers perform their four main functions: planning, organizing, leading, and controlling.

What is organizational culture?

Steven is an effective and efficient manager. However, he is quite pessimistic and avoids social interactions. Steven can be classified as an ________.

Every year on the Saturday prior to Christmas, Smart Enterprises holds its annual holiday party. This is an example of a rite of ________.

Which of the following reflects the distinctive ways in which organizational members perform their jobs and relate to others inside and outside the organization?

Which of the following posits that when founders hire employees for their new ventures, they tend to be drawn to and choose employees whose personalities are similar to their own?

As the night manager of Spicy Bites, Ronald feels competent, deserving, and capable of handling most situations. Ronald ________.

According to the ASA model, identify the person who is responsible for having profound and long-lasting effects on organizational culture.