Question 1

Apply the concepts of plant-within-a-plant (PWP)and mass customization to service organizations.Discuss.

Accepted Answer

A plant-within-a-plant (PWP)approach is

Question 2

A company makes necklaces with attached letters.Department A manufactures the necklace chains and letters ahead of demand.Department B assembles the necklaces for specific names when orders are received.Departments A and B are,respectively:

Accepted Answer

A) Make-to-stock,make-to-stock 
B) Make-to-stock,assemble-to-order 
C) Make-to-order,make-to-stock 
D) Make-to-order,assemble-to-order 
A) Make-to-stock,make-to-stock 
B) Make-to-stock,assemble-to-order 
C) Make-to-order,make-to-stock 
D) Make-to-order,assemble-to-order

Question 3

In an assemble-to-order process,the sub-assemblies are made-to-order,while final assembly is made-to-stock.

Accepted Answer

A) True 
 B)False

Question 4

Hayes and Wheelwright argued that it is profitable for firms to operate along the diagonal of the product-process matrix.Justify the reason surrounding their argument.Can you think of situations in which firms could move away from the diagonal and yet remain profitable?

Accepted Answer

According to Hayes and Wheelwright,ratio

Question 5

An important lesson from the product-process matrix is:

Accepted Answer

A) Give importance to product choice decisions over process choice decisions 
B) Give importance to process choice decisions over product choice decisions 
C) Give importance to aligning product choice decisions and process choice decisions 
D) Most firms should operate off the diagonal to achieve competitive status 
A) Give importance to product choice decisions over process choice decisions 
B) Give importance to process choice decisions over product choice decisions 
C) Give importance to aligning product choice decisions and process choice decisions 
D) Most firms should operate off the diagonal to achieve competitive status

Question 6

Process efficiency is usually highest in which type of process?

Accepted Answer

A) Assembly line 
B) Batch 
C) Project 
D) Job shop 
A) Assembly line 
B) Batch 
C) Project 
D) Job shop

Question 7

An assembly line process requires high labor skills and high pay.

Accepted Answer

A) True 
 B)False

Question 8

An entrepreneur is planning to start a factory to produce high-tech plastic containers in high volumes.She will use either an assembly line or batch process and has selected two possible sites,one in a small town and one in a big city.She has discovered the following: $$\begin{array}{l}
\begin{array} { l l l } 
&\text { Small Town}& City \
\text { Capital } & \text { Not readily available } & \text { Readily available } \
\text { Labor } & \text { Unskilled available } & \text { All types of labor } \
\text { Market } & \text { Small } & \text { Large }
\end{array}
\end{array}$$ Based on the information just presented,which of the following should be chosen?

Accepted Answer

A) Assembly line in city 
B) Assembly line in small town 
C) Batch process in city 
D) Batch process in small town 
A) Assembly line in city 
B) Assembly line in small town 
C) Batch process in city 
D) Batch process in small town

Question 9

Mass customization uses a make-to-stock process.

Accepted Answer

A) True 
 B)False

Question 10

An example of an industry that produces a few major discrete products and uses a product layout is:

Accepted Answer

A) Commercial printer 
B) Heavy equipment 
C) Automotive assembly 
D) Sugar refinery 
A) Commercial printer 
B) Heavy equipment 
C) Automotive assembly 
D) Sugar refinery

Question 11

Job shop operations typically use special-purpose equipment.

Accepted Answer

A) True 
 B)False

Question 12

Most batch and job shop operations have throughput ratios of 90 to 100%.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is/are among the factors that appear to influence process selection?

Accepted Answer

A) Capital requirements 
B) Labor 
C) Technology 
D) a,b,and c 
A) Capital requirements 
B) Labor 
C) Technology 
D) a,b,and c

Question 14

The key performance measure of a make-to-order process is the lead-time.

Accepted Answer

A) True 
 B)False

Question 15

The type of processing system that has high product variety and moderate capital investment is:

Accepted Answer

A) Line 
B) Continuous production 
C) Project 
D) Batch 
E) Mass production 
A) Line 
B) Continuous production 
C) Project 
D) Batch 
E) Mass production

Question 16

Classify the following examples as continuous,line,batch,or project flow processes.Identify the type of Labor (skills,task type,& pay),Capital (investment,inventory,& equipment),Control and Planning (production and inventory control)requirements for these processes.Explain your choices.

Accepted Answer

a.Building an aircraft at Boeing b.Build

Question 17

Service level and capacity utilization are performance measures of a _____ process.

Accepted Answer

A) Make-to-stock 
B) Make-to-order 
C) Assemble-to-order 
D) All of the above 
A) Make-to-stock 
B) Make-to-order 
C) Assemble-to-order 
D) All of the above

Apply the concepts of plant-within-a-plant (PWP)and mass customization to service organizations.Discuss.

A company makes necklaces with attached letters.Department A manufactures the necklace chains and letters ahead of demand.Department B assembles the necklaces for specific names when orders are received.Departments A and B are,respectively:

In an assemble-to-order process,the sub-assemblies are made-to-order,while final assembly is made-to-stock.

Hayes and Wheelwright argued that it is profitable for firms to operate along the diagonal of the product-process matrix.Justify the reason surrounding their argument.Can you think of situations in which firms could move away from the diagonal and yet remain profitable?

An important lesson from the product-process matrix is:

Process efficiency is usually highest in which type of process?

An assembly line process requires high labor skills and high pay.

Mass customization uses a make-to-stock process.

An example of an industry that produces a few major discrete products and uses a product layout is:

Job shop operations typically use special-purpose equipment.

Most batch and job shop operations have throughput ratios of 90 to 100%.

Which of the following is/are among the factors that appear to influence process selection?

The key performance measure of a make-to-order process is the lead-time.

The type of processing system that has high product variety and moderate capital investment is:

Classify the following examples as continuous,line,batch,or project flow processes.Identify the type of Labor (skills,task type,& pay),Capital (investment,inventory,& equipment),Control and Planning (production and inventory control)requirements for these processes.Explain your choices.

Service level and capacity utilization are performance measures of a _____ process.

The Operations Function

Operations and Supply Chain Strategy

Product Design

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Supply Chain Management

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Filters

Exam 4: Process Selection

Apply the concepts of plant-within-a-plant (PWP)and mass customization to service organizations.Discuss.

A company makes necklaces with attached letters.Department A manufactures the necklace chains and letters ahead of demand.Department B assembles the necklaces for specific names when orders are received.Departments A and B are,respectively:

In an assemble-to-order process,the sub-assemblies are made-to-order,while final assembly is made-to-stock.

Hayes and Wheelwright argued that it is profitable for firms to operate along the diagonal of the product-process matrix.Justify the reason surrounding their argument.Can you think of situations in which firms could move away from the diagonal and yet remain profitable?

An important lesson from the product-process matrix is:

Process efficiency is usually highest in which type of process?

An assembly line process requires high labor skills and high pay.

Mass customization uses a make-to-stock process.

An example of an industry that produces a few major discrete products and uses a product layout is:

Job shop operations typically use special-purpose equipment.

Most batch and job shop operations have throughput ratios of 90 to 100%.

Which of the following is/are among the factors that appear to influence process selection?

The key performance measure of a make-to-order process is the lead-time.

The type of processing system that has high product variety and moderate capital investment is:

Classify the following examples as continuous,line,batch,or project flow processes.Identify the type of Labor (skills,task type,& pay),Capital (investment,inventory,& equipment),Control and Planning (production and inventory control)requirements for these processes.Explain your choices.

Service level and capacity utilization are performance measures of a _____ process.

The Operations Function

Operations and Supply Chain Strategy

Product Design

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Supply Chain Management

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Filters