Question 1

The four common objectives of operations are:

Accepted Answer

A) Quality,delivery,cost,and innovation 
B) Quality,cost,flexibility,and agility 
C) Quality,cost,delivery,and flexibility 
D) Cost,quality,capacity,and flexibility 
A) Quality,delivery,cost,and innovation 
B) Quality,cost,flexibility,and agility 
C) Quality,cost,delivery,and flexibility 
D) Cost,quality,capacity,and flexibility

Question 2

At Disney,"making people happy" is an example of:

Accepted Answer

A) Operations Mission 
B) Corporate Strategy 
C) Business Strategy 
D) Operations Strategy 
A) Operations Mission 
B) Corporate Strategy 
C) Business Strategy 
D) Operations Strategy

Question 3

A corporate strategy drives the business strategy,which in turn drives the operations strategy in an organization.

Accepted Answer

A) True 
 B)False

Question 4

McDonald's distinctive competence has changed over time from continuous improvement of the transformation system and brand to the unique service and supply chain transformation system.

Accepted Answer

A) True 
 B)False

Question 5

Make or buy is an example of what type of strategic decision?

Accepted Answer

A) Inventory 
B) Process 
C) Quality 
D) Capacity 
A) Inventory 
B) Process 
C) Quality 
D) Capacity

Question 6

A decision is made that suppliers will be chosen based on quality rather than cost.This is an example of which of the following?

Accepted Answer

A) Objective 
B) Mission 
C) Distinctive Competence 
D) Strategic decision 
A) Objective 
B) Mission 
C) Distinctive Competence 
D) Strategic decision

The four common objectives of operations are:

At Disney,"making people happy" is an example of:

A corporate strategy drives the business strategy,which in turn drives the operations strategy in an organization.

McDonald's distinctive competence has changed over time from continuous improvement of the transformation system and brand to the unique service and supply chain transformation system.

Make or buy is an example of what type of strategic decision?

A decision is made that suppliers will be chosen based on quality rather than cost.This is an example of which of the following?

The Operations Function

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Supply Chain Management

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Filters

Exam 2: Operations and Supply Chain Strategy

The four common objectives of operations are:

At Disney,"making people happy" is an example of:

A corporate strategy drives the business strategy,which in turn drives the operations strategy in an organization.

McDonald's distinctive competence has changed over time from continuous improvement of the transformation system and brand to the unique service and supply chain transformation system.

Make or buy is an example of what type of strategic decision?

A decision is made that suppliers will be chosen based on quality rather than cost.This is an example of which of the following?

The Operations Function

Product Design

Process Selection

Service Delivery System Design

Process-Flow Analysis

Lean Thinking and Lean Systems

Managing Quality

Quality Control and Improvement

Supply Chain Management

Forecasting

Capacity Planning

Scheduling Operations

Project Planning and Scheduling

Independent Demand Inventory

Materials Requirements Planning and ERP

Filters