Question 1

When giving attitude-improving feedback, you should deal with opinions and judgments.

Accepted Answer

A) True 
 B)False

Question 2

What is a corporate culture?

Accepted Answer

A corporate culture

Question 3

According to author David Callahan, the "_____" thinking makes it more likely than in the past that students will carry their questionable behavior into the workplace after they have finished school.

Accepted Answer

The answer of According to author David Callahan, the "_____"...

Question 4

A person with a positive attitude is more likely to have an external locus of control than a person with a negative attitude.

Accepted Answer

A) True 
 B)False

Question 5

According to the famous psychiatrist Carl Jung, behavior of _____ is directed to the objects in the external world.

Accepted Answer

The answer of According to the famous psychiatrist Carl Jung,...

Question 6

Conflicts between employees, as well as between managers and employees, can be based on differences in values.

Accepted Answer

A) True 
 B)False

Question 7

Gina, a customer care executive, is an introvert who prefers to keep to herself. Her attitude has negatively affected the image of her company. Gina's supervisor has decided to give her feedback on how to improve her attitude. Which of the following feedback is likely to be most effective in changing Gina's attitude?

Accepted Answer

A) "I think you are not fit for this job." 
B) "Why don't you change your attitude?" 
C) "Why don't you try being more friendly with your customers?" 
D) "In my opinion, you need to be more sensitive toward others and not be self-absorbed all the time." 
A) "I think you are not fit for this job." 
B) "Why don't you change your attitude?" 
C) "Why don't you try being more friendly with your customers?" 
D) "In my opinion, you need to be more sensitive toward others and not be self-absorbed all the time."

Question 8

A positive attitude is best described as a(n):

Accepted Answer

A) almost perfect mutual empathy that two people feel for each other. 
B) feeling of oneness with an activity that allows an individual to uniquely experience an event or activity. 
C) position resulting from healthy self-esteem, optimism, extraversion, and personal control. 
D) pleasure in performing the process of an activity itself, rather than achieving the goal. 
A) almost perfect mutual empathy that two people feel for each other. 
B) feeling of oneness with an activity that allows an individual to uniquely experience an event or activity. 
C) position resulting from healthy self-esteem, optimism, extraversion, and personal control. 
D) pleasure in performing the process of an activity itself, rather than achieving the goal.

Question 9

Attitudes range along a scale from positive to negative, and changes very much over time.

Accepted Answer

A) True 
 B)False

Question 10

Since the early 1970s, Americans insist much more strongly that jobs become less ____.

Accepted Answer

The answer of Since the early 1970s, Americans insist much...

Question 11

Describe the nature of an extravert?

Accepted Answer

An extravert is an outgoing pe

Question 12

Which of the following is a guideline that you should follow when giving attitude-improving feedback?

Accepted Answer

A) You should deal with facts rather than opinions. 
B) You should stress on the development of an external locus of control. 
C) You should deal with judgments rather than descriptions. 
D) You should stress on the development of a pessimistic temperament. 
A) You should deal with facts rather than opinions. 
B) You should stress on the development of an external locus of control. 
C) You should deal with judgments rather than descriptions. 
D) You should stress on the development of a pessimistic temperament.

Question 13

Someone who believes that other people, luck, chance, or fate are in charge of the events in his/her life is said to have a(n) _____ locus of control.

Accepted Answer

The answer of Someone who believes that other people, luck,...

Question 14

How should North Americans deal with less time-focused cultures?

Accepted Answer

When dealing with less time-fo

Question 15

Marion received poor grades in a recent examination. She believes that she was plain unlucky. Marion is a person with an internal locus of control.

Accepted Answer

A) True 
 B)False

Question 16

A(n) _____ is a system of shared values throughout any given company or other organization.

Accepted Answer

The answer of A(n) _____ is a system of shared...

Question 17

Values conflicts often involve a clash between the individual and the group.

Accepted Answer

A) True 
 B)False

Question 18

A person with a positive attitude is more likely to have a(n) _____ locus of control.

Accepted Answer

The answer of A person with a positive attitude is...

Question 19

A(n) _____ is an outgoing person whose behavior is directed outward toward others.

Accepted Answer

The answer of A(n) _____ is an outgoing person whose...

Question 20

When giving attitude-improving feedback, you should deal with facts rather than opinions, and _____ rather than judgments.

Accepted Answer

The answer of When giving attitude-improving feedback, you should deal...

When giving attitude-improving feedback, you should deal with opinions and judgments.

What is a corporate culture?

According to author David Callahan, the "_____" thinking makes it more likely than in the past that students will carry their questionable behavior into the workplace after they have finished school.

A person with a positive attitude is more likely to have an external locus of control than a person with a negative attitude.

According to the famous psychiatrist Carl Jung, behavior of _____ is directed to the objects in the external world.

Conflicts between employees, as well as between managers and employees, can be based on differences in values.

A positive attitude is best described as a(n):

Attitudes range along a scale from positive to negative, and changes very much over time.

Since the early 1970s, Americans insist much more strongly that jobs become less ____.

Describe the nature of an extravert?

Which of the following is a guideline that you should follow when giving attitude-improving feedback?

Someone who believes that other people, luck, chance, or fate are in charge of the events in his/her life is said to have a(n) _____ locus of control.

How should North Americans deal with less time-focused cultures?

Marion received poor grades in a recent examination. She believes that she was plain unlucky. Marion is a person with an internal locus of control.

A(n) _____ is a system of shared values throughout any given company or other organization.

Values conflicts often involve a clash between the individual and the group.

A person with a positive attitude is more likely to have a(n) _____ locus of control.

A(n) _____ is an outgoing person whose behavior is directed outward toward others.

When giving attitude-improving feedback, you should deal with facts rather than opinions, and _____ rather than judgments.

Human Relations: a Background

Self-Concept and Self-Esteem in Human Relations

Self-Awareness and Self-Disclosure

Motivation: Increasing Productivity

Communication and Human Relations

People, Groups, and Teams

Achieving Emotional Control

Individual and Organizational Change

Creativity and Human Relations

Conflict Management

Stress and Stress Management

Your External and Internal Customers

Human Relations in a World of Diversity

Business Ethics and Social Responsibility

Maintaining Workplace Health and Success

Filters

Exam 4: Attitudes and Values in Human Relations

When giving attitude-improving feedback, you should deal with opinions and judgments.

What is a corporate culture?

According to author David Callahan, the "_____" thinking makes it more likely than in the past that students will carry their questionable behavior into the workplace after they have finished school.

A person with a positive attitude is more likely to have an external locus of control than a person with a negative attitude.

According to the famous psychiatrist Carl Jung, behavior of _____ is directed to the objects in the external world.

Conflicts between employees, as well as between managers and employees, can be based on differences in values.

A positive attitude is best described as a(n):

Attitudes range along a scale from positive to negative, and changes very much over time.

Since the early 1970s, Americans insist much more strongly that jobs become less ____.

Describe the nature of an extravert?

Which of the following is a guideline that you should follow when giving attitude-improving feedback?

Someone who believes that other people, luck, chance, or fate are in charge of the events in his/her life is said to have a(n) _____ locus of control.

How should North Americans deal with less time-focused cultures?

Marion received poor grades in a recent examination. She believes that she was plain unlucky. Marion is a person with an internal locus of control.

A(n) _____ is a system of shared values throughout any given company or other organization.

Values conflicts often involve a clash between the individual and the group.

A person with a positive attitude is more likely to have a(n) _____ locus of control.

A(n) _____ is an outgoing person whose behavior is directed outward toward others.

When giving attitude-improving feedback, you should deal with facts rather than opinions, and _____ rather than judgments.

Human Relations: a Background

Self-Concept and Self-Esteem in Human Relations

Self-Awareness and Self-Disclosure

Motivation: Increasing Productivity

Communication and Human Relations

People, Groups, and Teams

Achieving Emotional Control

Individual and Organizational Change

Creativity and Human Relations

Conflict Management

Stress and Stress Management

Your External and Internal Customers

Human Relations in a World of Diversity

Business Ethics and Social Responsibility

Maintaining Workplace Health and Success

Filters