Exam 4: Attitudes and Values in Human Relations

A corporate culture is a system of shared values throughout any given company or other organization.

When people experience cognitive dissonance, they always move toward trying to make actions consistent with values and beliefs.

A system built up with shared values throughout any given company or other organization is known as:

A person's satisfaction with work is directly related to his or her attitude.

Which of the following is a characteristic that most happy people have in common?

In a group, if you are outnumbered greatly, changing the group values is possible but very unlikely.

A healthy self-esteem is most likely to be accompanied by a(n):

Which of the following is an instrumental value?

People with personal control believe that they are responsible for their own situations and life events.

Interpersonal and internal conflicts can result in cognitive dissonance.

How do values differ from attitudes?

When job satisfaction is very high, employees are less likely to be absent for unexcused reasons.

How can a person deal with interpersonal values conflicts?

People from other cultures will define your values by your ____.

In what ways does happiness relate to attitude?

As compared to pessimists, optimists are more likely to:

Organization citizenship behavior is an attitude in itself.

Mentally challenging work with which an employee can cope successfully helps in changing an employee's ____.

Instrumental values help you reach your goals, while terminal values are those goals.

Mark tends to deny that there are problems that he needs to rectify in his life. In difficult situations, Mark focuses on his negative feelings instead of solving the problem at hand. Which of the following is true of Mark?